Maureen Dorman

General Manager, Field Operations at Fur-Get Me Not

Location: Washington D.C. Metro Area
Industry: Individual & Family Services

As a LinkedIn member, you'll join 150 million other professionals who are sharing connections, ideas, and opportunities. And it's free! You'll also be able to:

See who you and Maureen Dorman know in common
Get introduced to Maureen Dorman
Contact Maureen Dorman directly

View Full Profile

Maureen Dorman's Overview

Current

General Manager, Field Operations at Fur-Get Me Not

Past

Owner at Voila! Your Personal Concierge Service (Sole Proprietorship)
Brand Strategist at Brand Integrity
Operations Manager, Donor Services at American Red Cross

Quality Assurance Technician at Ortho Clinical Diagnostics
Medical Technologist at Ocean Springs Hospital
Medical Laboratory Specialist at USAF; Keesler AFB

see less

see all

Education

Disney Institute
Rochester Institute of Technology
Community College of the US Air Force

Recommendations

6 people have recommended Maureen

Connections

162 connections

Websites

General Manager, Field Operations

Fur-Get Me Not

Privately Held; 51-200 employees; Individual & Family Services industry

April 2011 – Present (11 months)

Owner

Voila! Your Personal Concierge Service (Sole Proprietorship)

Sole Proprietorship; Myself Only; Consumer Services industry

2009 – April 2011 (2 years)

Generally, a business, individual or group who finds there are not enough hours in a day to complete everything hires a Personal Concierge. A Personal Concierge fulfills activities you do not have time to do for yourself. By hiring a Personal Concierge on an hourly, daily, weekly or task basis, it can actually be cheaper than utilizing a current staff member, or taking the time off work yourself to attend to details.

Brand Strategist

Brand Integrity

Privately Held; 11-50 employees; Management Consulting industry

April 2007 – January 2009 (1 year 10 months)

Brand strategy development and implementation
Customer Experience development and training
Employee performance programs
Recognition strategy and implementation
Professional speaking and facilitation
Culture transformation

Operations Manager, Donor Services

American Red Cross

Nonprofit; 10,001+ employees; Nonprofit Organization Management industry

January 1999 – March 2007 (8 years 3 months)

Managed operational segments of the Donor Services Department to ensure the achievement of annual goals in the most efficient and cost effective manner possible.
Supervised blood collections staff (60+ members) in accordance with personnel policies, including evaluating performance, recommending disciplinary actions, and providing input in hiring/firing decisions to enhance the success of operations and minimize turnover. Managed scheduling and deployment of staff and operational resources.
Interaction with donors and sponsors to ensure positive outcome of concerns.
Thorough knowledge of all guidelines including FDA, OSHA and AABB, and completion of all daily paperwork and records.
Trained as a facilitator of excellence in customer service course and perform all other duties as assigned.
Designed and managed database program to track and report staff statistics.

Quality Assurance Technician

Ortho Clinical Diagnostics

Public Company; 10,001+ employees; JNJ; Medical Devices industry

July 1991 – January 1999 (7 years 7 months)

•Database analysis and management
•Perform chemistry and fluids testing; present data at internal reviews, poster sessions, and to external vendors. Set-up and maintain phlebotomy lab, coordinate lab tasks, serve as safety representative, and participated on team building task force.
•Led external trial of new analyzer software at customer sites.
•Trained, supervised, and coordinated lab technicians.
•Co-authored posters presented at American Association of Clinical Chemists conference.
•Coordinated and participated in Science Saturday demonstrations at Rochester Museum and Science Center.
•Received several recognition awards for outstanding performance.

Medical Technologist

Ocean Springs Hospital

1989 – 1991 (2 years)

Collected, processed, and tested clinical laboratory specimens.

Medical Laboratory Specialist

USAF; Keesler AFB

August 1983 – January 1989 (5 years 6 months)

Collected, processed, and tested clinical laboratory specimens.

Disney Institute

Quality Service/People Management

2006 – 2007

Rochester Institute of Technology

Certificate Program, Quality Management

1998 – 1999

Community College of the US Air Force

A.A.S., Medical Laboratory Technology

1984 – 1988

Websites:

Interests:

Enriching people's lives, spending time with my friends and family, traveling, theater, sporting events, independent movies, live music, walking/hiking, wine tasting, fantasy football, volunteering with my therapy dog

Groups and Associations: