Oracle CRM Consultant at Steria
Blackburn, United Kingdom
Oracle CRM Consultant at Steria
Blackburn, United Kingdom
A resourceful, imaginative IT Consultant with a broad ranging experience of programming and design using Oracle tools. Flexible, committed individual with excellent communication skills, capable of rapidly adapting to change. A provider of innovative solutions to complex problems, aiming for a greater challenge based around Oracle RDBMS technology.
Key Skills
- Security cleared until May 2013
- Well versed in Oracle technologies including Forms, Reports, Oracle 8i, Oracle 9i, Oracle 10g, Oracle 11g, Oracle AS Interconnect, Oracle Application Server and Advanced Queuing.
- Extensive experience of developing workflow solutions using Oracle Workflow including Business Event System.
- Excellent PL/SQL programmer, with experience of module design and build and some solution architecture.
- Proven ability to competently manage teams for PL/SQL and Workflow development.
- Proven ability to deliver integration solutions with particular reference to local government at Bolton Metropolitan Borough Council and Northumberland County Council.
Key Achievements
- Oracle Certified Professional DBA
- Oracle Workflow Certified Expert
- Oracle 11i System Administrator Certified Expert
- Founder and webmaster of http://www.workflowfaq.com an independent support website for Oracle Workflow development.
- Author of "Developing With Oracle Workflow" training course.
- Author of the Integration Accelerator Framework for Oracle Local Government Fast Forward (LG45) implementations.
- Undertaken a number of team leading roles for the build phase of large and small projects.
- Responsible for training Oracle consultants in Workflow.
Oracle Workflow Certified Expert, Oracle Certified Professional DBA, Oracle 11i System Administrator Certified Expert
(Public Company; NOT DISCLOSED; Information Technology and Services industry)
March 2010 — Present (7 months)
(Privately Held; 1-10 employees; Information Technology and Services industry)
November 2005 — Present (4 years 11 months)
(Privately Held; Information Technology and Services industry)
October 2005 — Present (5 years )
(Public Company; IBM; Information Technology and Services industry)
March 2009 — August 2009 (6 months)
Technical consultant working on a central government project for IBM. Working with the latest Oracle releases in a security cleared environment.
(Government Administration industry)
June 2007 — February 2009 (1 year 9 months)
Senior Oracle developer, implementing HR, TCA and AP customizations in Oracle eBusiness Suite 11.5.10 for a large central government organization.
Technical and Functional lead for delivery of document scanning for the Home Office Shared Services Centre, utilizing Oracle Universal Content Manager (UCM), Kofax Ascent scanning software, and Oracle eBusiness Suite 11.5.10.2
(Public Company; 5001-10,000 employees; SMIN; Medical Devices industry)
May 2007 — June 2007 (2 months)
Responsible for solving problems in Oracle Order Management.
Brought in as a troubleshooter to resolve a number of specific problems within Order Management, particularly regarding unit of measurement inter-class conversion, currency conversion and reporting in XML.
(Public Company; 501-1000 employees; Information Technology and Services industry)
September 2006 — March 2007 (7 months)
Technical Developer responsible for implementing Oracle's Trading Community Architecture (TCA) within Oracle eBusiness Suite.
Key skills: PL/SQL, Workflow
Key modules: CRM, TCA, Customer Data Hub (CDH), Oracle Customers Online (OCO)
(Government Agency; 1001-5000 employees; Information Technology and Services industry)
April 2006 — August 2006 (5 months)
Technical Team Lead for the EAGLE project for the Office of National Statistics. Project involves design and loading of all the UK records of births, deaths and marriages between 1837 and 2006 (approx 288 million records) in a 20TB database.
Key skills - Team Leading, Oracle Forms, Oracle Reports, Database Design, Oracle Workflow, PL/SQL, XML DB, XML
Key Oracle modules - eBusiness Suite 11.5.10.2, CRM, OM
(Public Company; Information Technology and Services industry)
January 2005 — April 2006 (1 year 4 months)
(Public Company; Information Technology and Services industry)
1998 — 2005 (7 years )
(Public Company; 1001-5000 employees; Information Technology and Services industry)
January 2004 — December 2004 (1 year )
Workflow architect providing expert advice and guidance on Workflow design and build, and implementing a series of complex custom Workflows. Additionally responsible for training customer staff, both formally and informally, in the use of Oracle Workflow, and leading the customer development team for Workflow development.
(Government Agency; 201-500 employees; Information Technology and Services industry)
August 2003 — November 2003 (4 months)
Lead Technical Developer providing customisations within Oracle Applications 11i (primarily CRM), as well as implementing integration scenarios. Wrote and delivered training course in developing with Oracle Workflow.
(Government Agency; 51-200 employees; Information Technology and Services industry)
April 2003 — July 2003 (4 months)
Lead Technical Developer, responsible for implementation of Oracles Local Government Fast Forward Integration Accelerator Framework solution. The framework comprises 9iAS Interconnect, Workflow, CRM, PL/SQL and Advanced Queuing (AQ). Also responsible for training customers in AQ technology, Workflow and 9iAS Interconnect.
(Government Agency; 5001-10,000 employees; Information Technology and Services industry)
September 2002 — December 2002 (4 months)
Lead consultant, responsible for design and build of a number of custom Workflows within Applications 11.5.7. Key modules included AP, AR, FA, CRM, OM, PUR. Additionally supplied expertise to the Integration team, working with 9iAS Interconnect and Workflow for process integration.
(Public Company; Information Technology and Services industry)
March 2002 — May 2002 (3 months)
Workflow architect providing expert advice on the use of Workflow and Oracle 9iAS Interconnect together, as well as more generic Workflow development guidelines and training. Responsible for training customer staff in Workflow development.
(Public Company; Information Technology and Services industry)
May 2001 — March 2002 (11 months)
Lead Workflow consultant for a large worldwide migration project from a number of legacy systems to Oracle eBusiness Suite (11i). Solution design, module design and build using Oracle Workflow 2.6.1 and Oracle Applications Interconnect. Key eBusiness Suite modules were GL and HR.
(Public Company; Information Technology and Services industry)
January 2001 — March 2001 (3 months)
Lead Workflow consultant for a large business to business project based in the City. Module design and build for process-oriented workflows. Solution design, module design and build for using Workflow 2.6 and Oracle Message Broker within a messaging hub to integrate a number of front- and back-end systems
(Government Agency; Information Technology and Services industry)
January 2000 — January 2001 (1 year 1 month)
Lead PL/SQL and Workflow consultant for a multi-million pound CRM implementation. Oracle Workflow and Oracle Advanced Queuing were used in a messaging hub to integrate Oracle CRM with a third party back-end banking application. Trained customer DBAs and support staff in system architecture and trouble-shooting.
Aston University 1993 — 1998
Professional Qualifications - Oracle Corporation
Professional Qualifications - Oracle Corporation
Professional Qualifications - Oracle Corporation
Club ex-Oracle member
Oracle Certified Associate (OCA)
Oracle Certified Professional (OCP)
Oracle 11i Workflow Certified Expert
Oracle 11i System Administrator Certified Expert