System Administrator at StoneRiver
Cincinnati Area
- Current
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- PC Tech Analyst at StoneRiver
- Past
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- Technical Consultant at LexisNexis
- Computer Technician / Technical Support Representative at GO Concepts, Inc.
- Electronics Consultant / Computer Trainer at Sun Super Saving Centers
- Education
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- North Central State College
- The Ohio State University
- Mansfield Senior High School
- Recommended
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1 person has recommended Matt - Connections
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95
connections
- Industry
- Computer Software
- Websites
Matt Scheurer’s Summary
Support Experience:
Microsoft Windows Operating Systems. Network and stand alone application configuration, installations, and upgrades. Deploying PCs and Laptops. Desktop and Laptop hardware installations, repairs, replacements, and upgrades. Blackberry applications, configuration, hardware, security wipes, and system reloads. Microsoft Office application issues. Microsoft Outlook assistance, configuration, and support assistance. Backing up and restoring data. Cloning and re-imaging hard drives.
Computer Network Setup and Support Experience:
Connectivity issues. 802.11 A/B/G/N wireless networks. CAT 5/5e/6 cabling, hubs, routers, switches, and border firewalls. IP phone configuration and deployment. Network printers, including HP JetDirect. VPN connections. CD-ROM tower management. Maintaining systems, user accounts, and passwords. Assisting in remote package and system management.
Other Experience:
Managed a top 4 accounting firm account in LexisNexis Customer Support for two years. Produced high quality technical documentation. Created new processes and procedures for incident resolution. Improved existing processes and procedures to increase efficiency and productivity. Mentored dozens of employees through coaching, training, and providing feedback.
Matt Scheurer’s Experience
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PC Tech Analyst
StoneRiver
(Privately Held; Information Technology and Services industry)
August 2008 — Present (1 year 4 months)
System and Network Administration:
- APC Network Managed UPS systems
- Cisco Catalyst Switches
- Cisco Pix Firewalls
- Cisco Routers
- IBM Websphere
- Microsoft SharePoint
- Microsoft Windows 2000, 2003, 2008 Server
- Symantec BackupExec
- Symantec EndPoint Security
Desktop and Hardware Support
Help Desk Functions
Additional Information
Matt Scheurer’s Websites:
Matt Scheurer’s Groups:
Dayton Microcomputer Association member from 2002 through 2007. Wireless Dayton Days, Chief Technical Adviser, under Chairman Peter Hess. Ohio Technology Access Project (OTAP) computer technician and volunteer from October 2002 through September 2005.
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LinkedCincinnati -
Linked Dayton -
Elsevier Employees & Former Employees -
Reed Elsevier (1,700+) -
LexisNexis Current & Former Employees -
LexisNexis Alumni -
Cleveland Indians Fans -
Cleveland Indians -
Cincinnati Reds Baseball Fans -
StoneRiver -
CiNPA - Cincinnati Networking Professionals Association
Matt Scheurer’s Honors:
Individual Awards:
LexisNexis - Technical Consultant promotion in March 2007. LexisNexis - Senior Technical Support Representative promotion in January 2002. LexisNexis - "Call taker of the Quarter" Award for Quarter 4 in 2006. LexisNexis - 10 Quarterly Quality Team Awards from late 2004 through 2008. LexisNexis - Pickle Award for exceeding expectations in Customer Support. LexisNexis - Multiple Technical Team productivity awards. LexisNexis - Many good news emails, voice mails, and letters from customers. Sun Super Saving Centers - Product Specialist Certification for computer and technical skills. Sun Super Saving Centers - Employee of the Month award for “Excellence in Customer Service”.
Group Awards:
Field Support Team at LexisNexis - Named "Outstanding Team of the Quarter" for Quarter 3 in 2003. Practice Management Group at LexisNexis - Named "Outstanding Team of the Quarter" for Quarter 4, 2007.
Matt Scheurer’s Contact Settings
Interested In:
- consulting offers
- expertise requests
- reference requests
- getting back in touch
