Matt Hooper (matt @ matthooper.net)

Current
  • Manager - Information Services Projects at QPAC
Past
  • Administration & Systems Manager at QPAC
  • Event Builder at QPAC
Education
  • The University of Queensland
  • Australian Music Examinations Board
Connections
96 connections
Industry
Information Technology and Services

Matt Hooper (matt @ matthooper.net)’s Summary

I am an experienced manager with demonstrated ability to deliver results.

I have over 6 years experience managing Information Technology Projects and 9 years experience in IT-related roles. During those 9 years I have moved from hands-on configuration of systems to taking a strategic approach to managing projects and influencing IT policy and purchasing decisions.

My focus is on aligning business processes with a greater organisational vision. I am inspired when the application of Information Technology achieves genuine organisational benefits and improves peoples' everyday lives.

I am keenly involved in the advancement of the socially connected web and would love to contribute as a strategist, promoter of new technologies and community builder.

Let me know how I can help you find solutions to the challenges in your business/organisation!

Matt Hooper (matt @ matthooper.net)’s Specialties:

Procurement, Contracting, Policy Development, Strategy, Requirements Analysis, Software Testing, Project Management, Documentation, New Media


Matt Hooper (matt @ matthooper.net)’s Experience

  • Manager - Information Services Projects

    QPAC

    (Government Agency; Performing Arts industry)

    August 2005Present (5 years 2 months)

    Project Management of various project types. Leading procurement and contracting processes. ICT Policy Development.

    Project Management
    Currently implementing a Rostering and T&A system;
    Implementation of new Point of Sale system;
    Major upgrades - Event Management system, Ticket Sales system;
    System upgrades - Event Management system, Library Information Management system, Ticket Sales system and Equipment Management system.

    Procurement/Contracting
    Lead tender process for HR, Rostering, Time and Attendance system;
    New Contracts negotiated - Rostering/Time and Attendance system, HR/HRSS/Payroll System, Offsite Hosting, Offsite Data Storage, External Email Filtering Service;
    Existing Contracts re-negotiated - Mobile Phones, Credit Card Clearing House.

    Policy development
    Prepared Information Security, Use of ICT Facilities and Devices and PCI compliance policies

    Audit documentation
    Prepared documentation required for internal audits

    Business Continuity Review
    Assisted in re-drafting IT Business Continuity Plan

    System usage review
    Reviewed use of Event Management system

    Other
    Wrote Crystal Report specifications

  • Administration & Systems Manager

    QPAC

    (Government Agency; Performing Arts industry)

    June 2001July 2005 (4 years 2 months)

    Project Management
    Implementation of new ticketing system including changeover from existing system

    Procurement/Contracting
    Lead tender process for new ticketing system;
    Negotiated contract for new ticketing system.

    Business Improvement
    Improved and enhanced existing business systems, developed and implemented business improvement strategies for QPAC's in-house ticketing agency.

    Staff management
    Managed administration staff to provide administrative support for the ticketing agency.

  • Event Builder

    QPAC

    (Government Agency; Performing Arts industry)

    December 2000May 2001 (6 months)

    Technical role administering ticketing system and creating/managing ticketing system events for general public sale. Provided support and problem resolution for end-users of the ticketing system.


Matt Hooper (matt @ matthooper.net)’s Education

  • The University of Queensland

    BA (Hons) , German language, Music Theory , 19921995

  • Australian Music Examinations Board

    Associate Diploma of Music (A.Mus.A) , Piano , 19941994


Additional Information

Matt Hooper (matt @ matthooper.net)’s Interests:

Online Identity, Enterprise 2.0, Cloud Services, Telecommunications, Media, Public Affairs

Matt Hooper (matt @ matthooper.net)’s Groups:

  •    Queensland Knowledge Management Forum
  •    XING.com
  •    Australian IT Industry
  •    Australian New Media
  •    Semantic Web
  •    Animation, Media & Entertainment
  •    DataPortability Project
  •    Social Media Today
  •    Enterprise 2.0 Group
  •    1 Australia - Australian ICT Professional Network
  •    Social Media Club
  •    Interactive Minds
  •    Digital Media Group - Australia and New Zealand
  •    Online Community Managers
  •    Brisbane Creative Industries
  •    Australian Telecommunications
  •    Brisbane IT Professionals
  •    ACIDcrc
  •    The Insight Exchange
  •    Google Wave Interest Group
  •    i.lab Incubator
  •    Queensland Legion Of Tech
  •    Bar Camp Queensland
  •    Bar Camp Brisbane
  •    Worldwide Intranet Challenge (WIC)
  •    Australian IT Professionals Forum

Matt Hooper (matt @ matthooper.net)’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • getting back in touch

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