Managing Director at Alixii Limited
Brussels Area, Belgium
- Current
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- IT Consultant at Axima GDF Suez
- Managing Director at Alixii Limited
- Media director at Le Podcast High Tech
- Past
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- Account Executive at Proximus
- Emerging Business Assistant B2B at Proximus
- Junior Sales Trainer at Proximus
- Emerging Business Assistant at Proximus
- Data Support Assistant at Proximus
- Customer Service Assistant at Proximus
- Stagiaire at Frequence Event Technology
- Speaker and deejay at Radio Crystal
- Technicien régie at Radio Campus
- Education
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- Flemish Community
- Recommended
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9 people have recommended Matthieu - Connections
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265
connections
- Industry
- Information Technology and Services
- Websites
Matthieu Pesesse’s Summary
° Managing Director at Alixii Limited, Specialised in IT and mobile data support, Alixii Limited offer ICT Consulting services, IT support and production of multimedia content on the Internet. We deliver VIP support and focus on quality and a personal business approach.
Past consultancy missions :
- 1st line IT Helpdesk at Axima (GDF Suez Group)
- Software Analyst at Belgacom
° Creator, producer and manager of Le Podcast High Tech
Produce and publish Podcast on monthly basis, Define long term partnership strategy, Meetings organization with high tech specialists, interviews of major technology managers and engineers. Webdesign and updates.
° Account management
Manage existing SME portfolio, follow up sales campaigns, proactive retention, quality of customer database within the telesales team.
° Junior sales training
Product knowledge, commercial argumentation, roles-plays, practical exercices on data solution. New hires training courses : Proximus A 'til Z, Business tariffs, Competition; Data Essential and Data Advanced.
° 7 years customer service
Products and services supported : Blackberry Enterprise Server, Vodafone Mobile Connect Card, Mobile Internet / Intranet. Troubleshooting and follow-up of network-related issues, ticketing handling, e-mail handling. Data support for SME, Corporate and VIP customers, advisory on data solutions.
Matthieu Pesesse’s Specialties:
Blackberry Certified by Research In Motion Limited
Waterloo, Ontario, Canada
° Enterprise Sales Associate
° Technical Associate for BES 3.6, 4.0 and BIS
Matthieu Pesesse’s Experience
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IT Consultant
Axima GDF Suez
(Privately Held; 1001-5000 employees; Facilities Services industry)
January 2008 — Present (9 months)
First Line IT support
° Active Directory administration
° Software support (Outlook, Axima Portal, Printers, Anti-Virus,..)
° Hardware configuration (RAM upgrade, HD swap,..)
° Mac Afee ePO installations
° Troubleshooting Windows issues for 1000 users
° Call Manager (follow up)
Axima services is specialised in maintenance and management of technical installations facilities services and is member of Suez Group.
More information available on www.aximaservices.com -
Managing Director
Alixii Limited
(Information Technology and Services industry)
November 2007 — Present (11 months)
Alixii Limited specialization is IT and mobile data support. We offer ICT Consulting services, IT support and production of multimedia content on the internet.
We deliver VIP support and focus on quality and a personal business approach.
You can contact Alixii for :
° Blackberry for Enterprise support
° Podcast production
° Macintosch IT support (computers, iPhone, software,..)
° Missions in the telecommunication industry
° Linux and Windows related questions
° Graphic design -
Media director
Le Podcast High Tech
(Information Technology and Services industry)
April 2007 — Present (1 year 6 months)
One of our most exciting products is Le Podcast High Tech who is a media bringing you the upcoming/emerging technologies on the web in an audio podcast. .
As the media director I :
° organise the interviews and monthly meetings
° produce and publish the audio content on the internet
° manage the team of speakers -
Account Executive
Proximus
(Privately Held; 10,001 or more employees; Telecommunications industry)
February 2007 — August 2007 (7 months)
Account management for the assigned portfolio of 1400 existing companies in Brussels :
° Selling voice and data solutions to the SME market (wireless office, push e-mail, mobile internet/intranet,..)
° Responsible for the quality of customer database
° Be alert to churn risk in order to maximize customer retention
° Outbound contract renewal campaigns .
° Detect new business opportunities within existing portfolio -
Emerging Business Assistant B2B
Proximus
(Privately Held; 10,001 or more employees; Telecommunications industry)
September 2004 — February 2007 (2 years 6 months)
1st line support for corporate and SME customers :
° Blackberry solution
° Vodafone Business products and services
° Network issues
° System Integrators
° Mobile Internet & Intranet
Live user tests launch new products and troubleshooting
° GSM
° PCMCIA cards
° PDA's and smartphones
Follow Up VIP customers
° E-Mail treatment
° On-site support -
Junior Sales Trainer
Proximus
(Privately Held; 10,001 or more employees; Telecommunications industry)
October 2005 — June 2006 (9 months)
Product knowledge, commercial argumentation, roles-plays, practical exercices on data solution. New hires training courses : Proximus A 'til Z, Business tariffs, Competition; Data Essential and Data Advanced.
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Emerging Business Assistant
Proximus
(Privately Held; 10,001 or more employees; Telecommunications industry)
September 2002 — September 2004 (2 years 1 month)
1st line support advanced data and network services
2nd line support basic data and network services -
Data Support Assistant
Proximus
(Privately Held; 10,001 or more employees; Telecommunications industry)
October 2000 — September 2002 (2 years)
Launch new team to provide suport of emerging technologies as WAP, MultiMedia Messaging over GPRS.
Multitasking:
° Professionnal inbound and outbound call handling
° E-Mail treatment in french and dutch
° Creation of manuals for new mobile devices -
Customer Service Assistant
Proximus
(Privately Held; 10,001 or more employees; Telecommunications industry)
November 1999 — October 2000 (1 year)
First line support at the Customer Service who receives an award (top 3 best-in-class)
° Professional inbound and outbound call handling
° Activations procedures
° Collections
° Complaints treatment -
Stagiaire
Frequence Event Technology
(Privately Held; 11-50 employees; Entertainment industry)
September 1997 — June 1998 (10 months)
Assistant Labo :
° Programmation unités de controles
° Essai, programmation et entretien de projecteurs robotisés (moving-heads)
° Montage de modules éléctroniques pour blocs de puissance tri-phasé
Crew :
° Montage/démontage podiums sur site
° Entretien matériel -
Speaker and deejay
Radio Crystal
(Media Production industry)
June 1994 — October 1995 (1 year 5 months)
Production of Indeep&Dance radio show
° Deejaying
° Charts presentation
http://www.noctis.com/radiocrystal/shows.html -
Technicien régie
Radio Campus
(Media Production industry)
May 1994 — January 1995 (9 months)
Régie et co-présentation de l'émission 'Musique du Monde' sur Radio Campus, la radio de l'Université Libre de Bruxelles
° Programmation de musique éthnique
° Assistance technique en régie
Additional Information
Matthieu Pesesse’s Websites:
Matthieu Pesesse’s Interests:
webdesign, coaching, internet, content management system, multi-media applications, motor sports, television, electronic music, high tech, modern architecture, podcasting, project management, money, sales, networking, cars, telecommunication, Apple, iPhone, Joomla, business deals, partnerships, international career, Open Source, mobility,...
Matthieu Pesesse’s Groups:
As a new media phenomena, podcasting lends itself as an effective communication medium and has become a vital marketing channel for progressive individuals, educational institutions, and corporations who want to reach the real movers and shakers of today and beyond. Le Podcast High Tech brings you every month the High Tech actuality presented by a group of certified geeks and engineers in a relaxed atmosphere.
We'll start a Swiss edition : interested geeks with experience can send me an e-mail
° Subscribe to Le Podcast High Tech using iTunes (French)
http://www.itunes.com/podcast?id=256531176
° Visit Le Podcast High Tech's website :
http://www.lepodcasthightech.com
° Add Le Podcast High Tech into your favorite RSS feed reader
° http://feeds.feedburner.com/lepodcasthightechbelgique
° http://feeds.feedburner.com/lepodcasthightechfrance
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Le Podcast High Tech -
Brian Tracy Benelux - Management Training -
AperoNet
Matthieu Pesesse’s Contact Settings
Interested In:
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