Matthew White
Digital Marketing, Ticketing Systems management, Integrated Marketing Comms, Arts Marketing, project & people management
- Location
- Manchester, United Kingdom
- Industry
- Entertainment
As a LinkedIn member, you'll join 150 million other professionals who are sharing connections, ideas, and opportunities. And it's free! You'll also be able to:
- See who you and Matthew White know in common
- Get introduced to Matthew White
- Contact Matthew White directly
Matthew White's Overview
- Current
-
- Content Manager at New Family Social
- Past
-
- Digital Marketer at Library Theatre Company Manchester
- Ticket Centre Manager at Ambassador Theatre Group
- Ticketing Services Freelancer at Albert Halls Bolton
- Events Manager - Town Hall Ballroom at Stockport Council
- Box Office Manager at Library Theatre Company Manchester
- Box Office Manager at Dancehouse Theatre Company
- Front Of House and Box Office Intern at StageWest
- FOH Intern at Williamstown Theatre Festival
- Box Office Intern at Williamstown Theatre Festival
- Education
-
- The Manchester Metropolitan University
- The University of Manchester
- Recommendations
-
10 people have recommended Matthew
- Connections
-
112 connections
- Websites
Matthew White's Summary
I work within the areas of Arts Marketing & ticketing with an emphasis on Digital Marketing and Sales work within the areas of theatre & charities on a freelance or full time contracted basis. I have 15 years of management and specialism experience in ticketing and marketing including proffesional and academic qualifications. I am particularly interetsted in working with clients who wish to achieve integration between their sales, marketing, fundraising, service and digital operations.
Arts Marketing with specialism in digital, CRM and pull marketing.
Theatre Ticketing, site operational and programming.
Sales in a performing arts context
People, team and client management
Event Management
Video production
Creative online projects
Content generation
Customer Service training
Customer usability & accesability
Email marketing
Social media
Specialties
Project Management.
Threatre ticketing systems and box office managment.
Digital marketing in theatre.
Time Management!
Matthew White's Experience
Digital Marketer
Library Theatre Company Manchester
Entertainment industry
January 2010 – March 2012 (2 years 3 months)
*Project Management – Commissioned, budgeted, created specification, sourced supplier and project managed the new librarytheatre.com site build and launch.
*Content Management – librarytheatre.com plus diverse social media offer.
*Marketing based content creation – News items, new pages, videos, podcasts, content for social media.
*Creative engagement projects – Customer led blogs, producer of 2 documentaries, commissioner of short video pieces, design and production of podcasts. Photographer documenting productions and company events informally – published in local and regional press and across the internet. Created and fully event managed two public film launches at the Anthony Burgess Foundation & Cornerhouse. Marketing workshop for Year 10 students.
*Campaign management – Creating integrated digital marketing plans for performance events and company related activity.
*Research and reporting – Assisting in research based activities as part of the companies merger and venue relocation using a variety of sources and methods including survey creation, execution and analysis.
This post was on a rolling temporary contract pending a company merger.
Ticket Centre Manager
Ambassador Theatre Group
Privately Held; 1001-5000 employees; Entertainment industry
September 2004 – December 2009 (5 years 4 months)
Managing all non groups ticketing related operations across 2 venues including systems introduction and maintenance and HR responsibilities for a sales team including recruitment, training and development. The post grew beyond traditional boundaries and took on additional responsibilities including managing and marketing the customer loyalty scheme, line managing the corporate members scheme operations and line managing the Access Service for patrons with disabilities. I qualified as a company customer service trainer and delieverd training back to the venues. I project managed the introduction of new IT systems to the work place including the Ticketfast barcode scanning system to the FOH operations and expanded the product sales range by introducing the Ticketmaster Ticket Centre to front counter operations.
Events Manager - Town Hall Ballroom
Stockport Council
Government Agency; 10,001+ employees; Government Administration industry
July 2002 – August 2003 (1 year 2 months)
Creating an entertainment brand for the facility, programing it and executing events.
Box Office Manager
Library Theatre Company Manchester
Entertainment industry
April 2000 – July 2002 (2 years 4 months)
Management of a busy ticketing service inclding a ticketing system, small sales team and managing the ticketing outlet for a second venue for 2 months of each year.
FOH Intern
Williamstown Theatre Festival
Nonprofit; 201-500 employees; Performing Arts industry
June 1997 – August 1997 (3 months)
FOH Intern managing two venues and a team of volunteers.
Box Office Intern
Williamstown Theatre Festival
Nonprofit; 201-500 employees; Performing Arts industry
May 1996 – August 1996 (4 months)
Box Office intern across two venues. Manaul box office, included training telephone team.
Matthew White's Skills & Expertise
- Project Management
- Digital Marketing
- Social Media Marketing
- Event Management
- Theatre
- Ticketing Systems
- Event Ticketing
- Ticketing Software
- Ticketmaster
- Ticket Operations
- Content Management
- Content Development
- Content Strategy
- Web Development
- Web Marketing
- Email Marketing
- People Development
- Employee Training
- Event Planning
- Resource Management
Matthew White's Education
The Manchester Metropolitan University
PgDip, Digital Marketing Communications
2009 – 2011
The only course of its kind in the UK, the core principles are the intergration of off line and on line marketing to create cohesive marketing approaches in the market place.
In identifying a skills gap amongst UK marketers, the digital elements of the course focus on -
Digital marketing strategy planning
Online PR and Social Media
Online media planning and buying
Search Engine Optomisation
Email Marketing
Aquisition and conversion strategy.
Customer retention.
Accesibility & Usability.
Digital project management.
Online legal compliance.
Analytics.
The University of Manchester
BA Hons, Performing Arts Management with Busisness Management and IT
1994 – 1997
Matthew White's Additional Information
- Websites:
- Groups and Associations:
-
Arts Marketing Association membership. E-Consultancy gold membership
-
- Honors and Awards:
-
Clear Channel Manchester Employee Of The Year 2006.
Albert Kennedy Trust Carer Of The Year 2009 and 2010.
Contact Matthew for:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
View Matthew White’s full profile to...
- See who you and Matthew White know in common
- Get introduced to Matthew White
- Contact Matthew White directly
Not the Matthew White you were looking for? View more »
