matthew melnick

Current

• Technical Support Representative at Thorn Communications

Past

• Department Supervisor at Tower Records
• Training Supervisor/Part Time Supervisor at UPS

Education

• City University of New York City College

Connections

18 connections

Industry

Telecommunications

Websites

• My Website

matthew melnick’s Summary

Technical support representative with phone support and on site experience.

matthew melnick’s Specialties:

Phone support for email, dns, web, and application software, on-site customer service, cabling and installation

matthew melnick’s Experience

• Technical Support Representative

  Thorn Communications

  (Telecommunications industry)

  Currently holds this position

• Department Supervisor

  Tower Records

  (Privately Held; 1001-5000 employees; Retail industry)

  April 1991 — June 2002 (11 years 3 months)

  Rock Floor/Customer Service Supervisor
  Supervised staff of 10-20 people
  Responsible for startup and shutdown of the daily retail operation
  Managed cash register shifts and countout procedures
  Basement Supervisor/Basement Department Head
  Supervised a staff of 8-12 people and 4 department supervisors
  Responsible for the day to day operation of Singles/World Music department
  Magazine/Book Buyer/7" vinyl buyer
  Buyer and merchandiser for books and magazines storewide
  Increased sales of books by 13% in 2000

• Training Supervisor/Part Time Supervisor

  UPS

  (Public Company; 10,001 or more employees; UPS; Transportation/Trucking/Railroad industry)

  September 1986 — January 1991 (4 years 5 months)

  Loader/Sorter-Main Slide 1986-1987
  Supervisor/Leading Supervisor-Main Slide 1988-1991
  Supervised and trained 22-40 part time sorters
  Maintained employees files and time studies
  Lead Supervisor for Christmas season 1989/90
  Training Supervisor 1990-coordinated and trained 10-70 part time
  employees in proper parcel handling and sorting
  Test administrator for newly hired loaders and unloaders

matthew melnick’s Education

• City University of New York City College

  1981 — 1984

Additional Information

matthew melnick’s Websites:

• My Website

matthew melnick’s Interests:

Music, chess, vegetarian cooking, photography, reading, book collecting, and bicycling

matthew melnick’s Groups:

Dorkbot

•    Fans of Mashable

matthew melnick’s Contact Settings

Interested In:

• career opportunities
• new ventures
• business deals