Matthew C. Clarke

Matthew C. Clarke

Technology strategist, knowledge/information architect, software product manager

Sydney Area, Australia

Current
  • Technical Writer at HCi
Past
  • General Manager (APAC) and Head of Product Development (CorVu) at Rocket Software
  • V.P. Information Architecture at CorVu
  • Documentation and User Experience Specialist at CorVu
Education
  • University of KwaZulu-Natal
  • University of New South Wales
  • University of Newcastle
Connections
79 connections
Industry
Information Technology and Services

Matthew C. Clarke’s Summary

A team player who contributes an exceptional ability to understand and organise complex ideas and to make those ideas accessible to others. My effectiveness as a leader in technology, communication and knowledge management is built from a diverse range of experience, covering 26 years in the IT sector.

A long-standing commitment to building technology that enables business goals and actually helps people do the things they want to do.

Matthew C. Clarke’s Specialties:

* Leadership: communicating a vision and empowering a team to achieve that vision
* Harnessing the strategic value of knowledge
* Information architecture, user experience, software usability, user interface design
* Communication: technical writing, presentation skills, teaching and mentoring
* Software development life cycle and associated product management


Matthew C. Clarke’s Experience

  • Technical Writer

    HCi

    (Information Technology and Services industry)

    September 2009Present (5 months)

    Contracted via HCi for a various roles including:
    * Editing a configuration manual for JCurve
    * Designing a wizard to simplify the configuration of NetSuite for small businesses
    * Compiling an operations manual for the Sydney Town Hall Venue Management Unit

  • General Manager (APAC) and Head of Product Development (CorVu)

    Rocket Software

    (Privately Held; Computer Software industry)

    February 2008May 2009 (1 year 4 months)

    Within Rocket Software, I was the senior executive for two distinct business areas relating to the CorVu product suite: the sales and service channel throughout APAC, and the product development lab. The responsibilities included:
    * Managing 40 people across sales, CRM, marketing, professional services, training, technical support, product design, coding and QA
    * Operating a budget in excess of $6 mill
    * Directing sales and marketing activities throughout APAC, including direct, reseller and OEM channels
    * Being the escalation point for product and customer issues

    Successes:
    * Cultural and structural transition of the CorVu organisation into a new parent company
    * Improve internal communications and instil a stronger customer focus
    * Improve communications to customers, including the establishment of User Groups
    * Establish off-shore development and QA teams in China
    * Establish new partnerships, including contract negotiations in Australia, China and Japan

  • V.P. Information Architecture

    CorVu

    (Privately Held; Computer Software industry)

    February 2002January 2008 (6 years )

    1. Internal knowledge management and communications
    2. Software product management: market analysis, conceptualisation, define business requirements, develop functional specs, assign and prioritise programming tasks, co-ordinate documentation, advise QA and release processes.
    3. User interface design

  • Documentation and User Experience Specialist

    CorVu

    (Privately Held; Information Technology and Services industry)

    February 2000February 2002 (2 years 1 month)

    1. Technical writing: primarily user guides and online help
    2. User interface design

  • Instructor

    Interim Technology Training Institute

    (Computer Software industry)

    July 1999January 2000 (7 months)

    Interim provided commercial IT training in a classroom environment. I was a part-time instructor, teaching courses in PC fundamentals, Microsoft Office products, Internet tools and programming languages.

  • Researcher

    Institute for Values Research, New College, University of New South Wales

    (Research industry)

    March 1999December 1999 (10 months)

    The Institute for Values Research investigates the values that motivate Australian society. My particular research project was in the area of sports ethics.

  • Senior Lecturer (Computer Science)

    University of Natal

    (Educational Institution; 1001-5000 employees; Education Management industry)

    January 1991December 1998 (8 years )

    Within the Department of Computer Science and Information Systems, I was involved in:

    * Teaching: Designed and taught courses in logic, theory of computation, human factors and social implications of computing, history and philosophy of science, numerical methods, programming and others.

    * Research: the prevalence of technophobia, and effective techniques in computer education.

  • Technical Writer

    Australian Broadcasting Corporation

    (Government Agency; Broadcast Media industry)

    August 1994April 1995 (9 months)

    While on a leave of absence from Natal University, I took a contract technical writing role in the ABC's R&D group with responsibilities in writing, editing, page layout, drawing diagrams, proof-reading and printing for the ABC's digital audio editing studio.

  • Lecturer (Business Computing)

    Kuringai College of Advanced Education

    (Educational Institution; 201-500 employees; Education Management industry)

    19881990 (2 years )

    Taught a variety of courses to undergraduate students, including software engineering, programming, relational database theory and computer literacy.

  • Senior Knowledge Engineer

    Digital Equipment Corporation

    (Public Company; 5001-10,000 employees; Computer Software industry)

    August 1985December 1987 (2 years 5 months)

    Developing commerical applications of expert systems in DEC's Artificial Intelligence Centre.

  • Software Engineer

    Digital Equipment Corporation

    (Public Company; 5001-10,000 employees; Computer Software industry)

    February 1983July 1985 (2 years 6 months)

    Designed and wrote computer programs in FORTRAN, COBOL and Basic for a variety of Digital’s clients.


Matthew C. Clarke’s Education

  • University of KwaZulu-Natal

    M.Sc , Techniques for teaching logic , 19961997

    While teaching logic to computer science students, I developed a novel approach called "Possible Models Diagrams". In this Masters thesis, I described the method and presented a statistical analysis of its effectiveness as a teaching tool.

  • University of New South Wales

    Master of Cognitive Science , Artificial intelligence and human cognition , 19881989

    This cross-disciplinary coursework degree was run by the Philosophy Department and drew a large number of professionals together to discuss the overalap between artifical intelligence, psychology, linguistics, philosophy of mind and neuro-anatomy.

  • University of Newcastle

    B.Math , Computer Science, Pure Maths , 19801982

    Activities and Societies:
    President of Evangelical Christian Fellowship

Additional Information

Matthew C. Clarke’s Interests:

* Conflict resolution and peace-making, especially the role of forgiveness * Social impact of technology * Philosophy of mind and its implications for artificial intelligence * Philosophical underpinnings of maths, computation, logic and science * Music

Matthew C. Clarke’s Groups:

Society of Christian Philosophers

  •    Sydney IA-Peers
  •    Business Intelligence Group
  •    Corporate Performance Management (CPM)
  •    Confluence Users

Matthew C. Clarke’s Honors:

* Software Excellence Award from Digital Equipment Corporation (1987)
* Merit Award from Univertisy of Natal for outstanding contribution to teaching (1998)
* 20m freestyle (1970)


Matthew C. Clarke’s Contact Settings

Interested In:

  • career opportunities
  • new ventures
  • expertise requests
  • reference requests
  • getting back in touch

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