
Web Entrepreneur
United Kingdom

Web Entrepreneur
United Kingdom
An experienced and passionate Internet industry professional with a broad and mature cross-functional skill-set
I have worked at the cutting edge of Internet development since 1999. I was part of the core team that took PlusNet (a UK Internet Service Provider) from £6m turnover to an eventual £67m acquisition by BT in January 2007.
I played a lead role in the design and implementation of the UK's most sophisticated ISP provisioning and CRM platform. A methodology of automation and customer self-serve created a platform that made PlusNet the most profitable major ISP in the UK market on a per customer basis.
I come from a technical background with a broad knowledge of Open Source, specifically LAMP, technologies. I have successfully managed multi-million pound project and departmental teams on a range of internal and customer facing projects.
I have also successfully completed 3 offshore transformation projects over the past 3 years at PlusNet and elsewhere; taking existing UK based processes and skills and moving the workflow to newly created offshore teams in India and Poland. As a result of this particular work I have extensive contacts around the world in this area.
I have developed a “can do” reputation, with the ability to solve a business problem with the appropriate technology and process.
I'm happy to discuss new opportunities and provide my experience where it's best needed.
Offshore transformation, managing large multi-disciplinary project teams, process automation, product design, Web2.0
(Public Company; 51-200 employees; Internet industry)
February 2006 — July 2008 (2 years 6 months)
Successfully implemented an offshore transformation programme. Set up new teams in India and Poland and migrated existing software development process to offshore teams.
(Privately Held; 51-200 employees; Computer Software industry)
January 2005 — March 2006 (1 year 3 months)
Project Management and Account Management position, focusing on the design and delivery of bespoke software solutions to the Publishing market.
(Public Company; 51-200 employees; Internet industry)
December 2001 — December 2004 (3 years 1 month)
(Public Company; 51-200 employees; pnt.l; Internet industry)
June 1999 — December 2001 (2 years 7 months)
1997 — 1999
The future of the Internet and the role it will have in everyday life from a business and consumer perspective.