
President at Telecomworx
Washington D.C. Metro Area

President at Telecomworx
Washington D.C. Metro Area
Current TESTING Project(s):
•Convergence (Mitel Hosted Telephony Solution)
OnGoing Projects:
• Apple IP-PBX
• Alternative Energy - sustainable network & building
• No Jitter
• Test & Evaluation of IPT and Telephony products
Recent Completed Projects:
•Mac Mini Server Deployment (Yes You Can!)
•Hosted 800 Services and Click-to-Dial
•ADTRAN Campus WiFi
•SIP Trunking
•ADTRAN VQM (Voice Quality Monitoring)
•Transition health care private network to MPLS
•New office build Out
•Campus cabling, WiFi, multi-mode fiber, convergence
•Hosted services, email & firewall security, web, applications
•Multi-site network for health care
Professional with expertise in managing a full service telecom interconnect service business, large enterprise telecommunications operations, and network design, implementation and management. Track record of leveraging emerging technologies to minimize costs while maximizing performance.
Leader with success in managing large-scale projects, devising/implementing solutions, motivating change and delivering cost-effective results.
Strategist with solid business and technical expertise who builds strong internal/external relationships to attain objectives.
Corporate networks - large scale, convergence, telephony, IP-PBX, hybrid IP-PBX, management, traffic engineering, telecom CAPEX & OPEX budgeting and planning, billing analysis, ACD, UCD, call center, Electronic Tandem Networks(ETNs), Software Defined Networks (SDNs), Virtual Private Networks (VPNs), CTI, IP Telephony, P2P, TAPI, SMDR, CDR, VoIP, PRI, T1, csu, dsu, telephone systems, cabling, structured wiring, PoE, wireless, integrated network services, service, telephone service, PBX, keysystems, hybrid systems, network assessments, remote monitoring - management of IP telephony networks, Unified Communications, SIP trunking
• ADTRAN Sales Professional for Internetworking (ASP)
• Panasonic NCP Certified
• Certified Telecom Management Executive AOTMP (CTME)
• Business Management & Analyses
• Voice Network & Traffic Engineering
• IP Telephony
• Call Centers
• Business telecommunications / telephony / telephones / telecom
• CTI / TAPI
• SIP Trunking
(Privately Held; 1-10 employees; Telecommunications industry)
October 1989 — Present (20 years 5 months)
Spearheaded acquisition of 3 companies, forming new organization in highly competitive telecom industry.
Developed operating infrastructure, business model and strategic growth plans; holds full P&L responsibility.
Manages contract employees, subcontractor relationships, and strategic partnerships.
Responsible for full service telecommunications interconnect firm serving the expanded Washington, D.C. metro area.
(Government Agency; 10,001 or more employees; Transportation/Trucking/Railroad industry)
May 1985 — October 1989 (4 years 6 months)
Recruited to redesign network, reduce costs and improve technology ROI.
Managed $26.5 million telecom budget, $10.5 million call center budget, 3 engineers, 4 technicians and 4 support staff.
Improved security clearance processes; facilitated reorganization of 5 national call center operations.
(Privately Held; 11-50 employees; Telecommunications industry)
September 1981 — December 1984 (3 years 4 months)
National call center with single number concept
Traffic Engineering
ACD, PBX, Centrex RFQ to implementation
BS , Management , September 1993 — April 1997
AA , Management , August 1988 — May 1993
Telecommunications, Management, New Technology, Product Development, Deep Convergence, Broken Business Processes, Turnarounds, Alternative Energy
AOTMP
Habitat for Humanity
HairToo
Montgomery College Alumni
No Jitter
The Salvation Army
University of Maryland, University College Alumni
Vet Friends.com
VoiceCon