Matt Ashworth

Current

• IT Support Administrator at Handleman UK LTD

Past

• 3rd Line Technical Support at Time Computing LTD
• IT Engineer at The Royal Bank of Scotland

Education

• The University of Bolton

Recommended

1 person has recommended Matt

Connections

12 connections

Industry

Information Technology and Services

Websites

• Web Design

Matt Ashworth’s Summary

I became a Microsoft Certified Professional (MCP) in 2006 and aim to complete my Microsoft Certified Systems Engineer (MCSE) & Administration (MCSA) certification before the end of 2007.
Having held a variety of 1st/2nd & 3rd roles for a wide range of global companies I have had valuable exposure to ITIL, Prince2 and Sarbanes-Oxley procedures.
I consider myself to be a bright, friendly and outgoing person which I believe serves me extremely well within any work environment.

Matt Ashworth’s Experience

• IT Support Administrator

  Handleman UK LTD

  (Public Company; 5001-10,000 employees; HDL; Information Technology and Services industry)

  May 2005 — Present (4 years 3 months)

  Handleman is a US owned distribution company specifically dealing with category management for products such as CDs, DVDs, books & cards for retailers such as Asda & Tesco in the UK markets.
  Dealing with issues effecting both our UK and US operations I work as part of the UK IT department with responsibilities including dealing with 1st/2nd/3rd line (ITIL lead) service desk calls, hardware support, installing and maintaining our servers (including DC’s, Exchange, DHCP and terminal services), administrating the company active directory infrastructure and creating/modifying group policy objects. In addition to the normal roles expected of 3rd line service desk personnel I provide support for our Nortel BCM VOIP switch, Symbol WS5100 wireless switch (+ failover) and various wireless terminals.

• 3rd Line Technical Support

  Time Computing LTD

  (Public Company; 501-1000 employees; Computer Hardware industry)

  January 2004 — May 2005 (1 year 5 months)

  I provided 3rd line technical support for Time Computers LTD until the company went into liquidation in May 2005.

• IT Engineer

  The Royal Bank of Scotland

  (Public Company; 10,001 or more employees; Banking industry)

  May 2004 — January 2005 (9 months)

  Contract position working within a small focused team to setup and implement the IT infrastructure of a new RBS call centre. Various tasks ranged from initial installation of the required hardware to the configuration of domain controllers.

Matt Ashworth’s Education

• The University of Bolton

  IT , Computing , 2001 — 2004

Additional Information

Matt Ashworth’s Websites:

• Web Design

Matt Ashworth’s Contact Settings

Interested In:

• career opportunities
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• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
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