
Independent Information Technology and Services Professional
Exeter, United Kingdom

Independent Information Technology and Services Professional
Exeter, United Kingdom
A consultant active in the areas of operational and IT systems design, with implementation and support experience in manufacturing, educational, industrial and professional organisations across the UK, Europe and North America.
Having now had twenty one years in the IT industry I have acquired significant project management, technical and training experience and can offer real-world, objective consultancy with no product or manufacturer affiliation to deliver the right solution to clients' needs.
I'm most interested in helping new or expanding businesses define, implement and manage their operational and IT systems and have excellent relationships with other consultants active in areas such as software & web development, product design, marketing and corporate finance, helping me provide a 'one-stop-shop' to business owners.
Project management, systems analysis and design, LAN, WAN, software development team management, customer support, technical consultancy, Windows Server, Windows XP, Windows Vista, Linux.
(Information Technology and Services industry)
June 2004 — Present (5 years 6 months)
Technical consultancy including the design, installation and management of LAN & WAN systems,with emphasis on availability, reliability and security.
Bespoke desktop and web-based database application design.
Complete 'cradle-to-grave' management of clients' IT and telecommunications systems.
Operational management resposibilites including personnel, finance and business development.
Second and third line support of Windows based desktop PC's.
(Non-Profit; 11-50 employees; E-Learning industry)
October 1999 — June 2004 (4 years 9 months)
Technical design, implementation & management of 7 learning centres and satellite offices.
Redesign of corporate network including implementation of inter-site WAN links and broadband connectivity.
Technical consultancy developing robust delivery systems for interactive, media-rich learning materials.
Design and management of bespoke software products for automatic student activity tracking and management reporting.
Server upgrades, maintenance and technical management documentation.
Connectivity consultancy at various UK sites for UfI Limited's learndirect initiative
(Public Company; Information Technology and Services industry)
1999 — 2000 (1 year )
(Public Company; 51-200 employees; FSTW; Computer Software industry)
February 1999 — September 1999 (8 months)
One of three senior consultants for bespoke CRM and call centre applications across the UK.
Management of software development teams building products using SSADM and DSDM methodologies.
Development of ISO-9000 quality management procedures within the professional services division.
(Privately Held; 1-10 employees; Information Technology and Services industry)
June 1995 — August 1999 (4 years 3 months)
Working primarily with SME client organisations on the design, delivery and support of their IT systems, key projects included:
• Data capture, verification and reporting utility for UK Government;
• Design of integrated system for a high profile video business;
• Management consultancy for large corporate travel agency defining Value Added Services for resale;
• Design and integration of Windows-based application and file servers into existing heterogeneous environments;
• Analysis and design for migration of UK insurance news service;
• Technical design project for major UK blue-chip company encompassing the integration of new solutions using SQL & Exchange server technologies with existing bespoke SOP, POP, stock and financial systems.
During this period I also served as a non-executive director of UK based advertising and graphic services company helping to raise investment capital and as an operational management consultant for a golf and country club complex in Spain.
(Privately Held; 11-50 employees; Telecommunications industry)
November 1994 — February 1996 (1 year 4 months)
Analysis, design and project management of bespoke MIS sytstem using Oracle 7.
Design of prototype Lotus Notes system facilitating information flow between customers, suppliers and regional offices.
Member of operational management team, advising on strategic technologies.
Disaster recovery planning and management of in-house IT systems
(Self-Employed; Myself Only; Information Technology and Services industry)
September 1993 — November 1994 (1 year 3 months)
Redesign and upgrade of LAN at Coca Cola's UK head office
Stock control system design and development for Norsk Data Limited
(Public Company; 201-500 employees; Food Production industry)
July 1991 — September 1993 (2 years 3 months)
Specification, procurement and project management of MRP manufacturing systems
Design and development of integrated stock, sales, treasury and contract control systems
Member of operational management team at groundnut processing subsiduary.
(Privately Held; 1001-5000 employees; Electrical/Electronic Manufacturing industry)
August 1990 — July 1991 (1 year )
Systems design and development using dBASE IV and Clipper
Procurement and support of Personal Computers for UK subsiduary
(Privately Held; 1-10 employees; Information Technology and Services industry)
May 1988 — March 1990 (1 year 11 months)
Running showroom, procurement of stock, management of retail staff and technical support
IT, Physics, Geography 1984 — 1986
Student teacher of Information Technology during final year.
network technologies, technical training, business development, project management, adult education