Matia Boldrini, CISSP

Current

• Principal Product Support Engineer at Symantec Corp.

Past

• Sr Product Support Engineer at Symantec
• Sr Technical Support Analyst at Symantec
• Technical Support Analyst at Symantec

• Technical Consultant at Sedoc Srl

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Education

• Liceo Scientifico A. Moro, Reggio Emilia

Recommended

14 people have recommended Matia

Connections

150 connections

Industry

Information Technology and Services

Websites

• My Website
• My Blog
• My Portfolio

Matia Boldrini, CISSP’s Summary

• Working mainly as an interface between first levels of support (frontline and advanced) and departments such as Development or Engineering

• Dealing with world-leading AntiSpam products such as Brightmail Gateway, Brightmail Message Filter, Brightmail Traffic Shaper and other mail security products for Domino (multiplatform)

• Responsible for on-site visits to key/strategic customers dealing with technical issues on mail security products and environments

• Development and delivery of Technical trainings & Advanced troubleshooting skills trainings both in the EMEA and US regions

• Technical Escalation point for different levels of support in EMEA

• Principal advanced technical reference point for the EMEA Region and other regions such as US and APAC.

Matia Boldrini, CISSP’s Specialties:

- Symantec products: SMS for Domino (all platforms), SMS for SMTP (all platforms), Brightmail Message Filter (all platforms), Brightmail Gateway 8300, Brightmail Traffic Shaper 8100, Scan Engine, SAV for Macintosh, IM Manager
- Escalations management
- Advanced Technical and Troubleshooting Trainings delivery

Matia Boldrini, CISSP’s Experience

• Principal Product Support Engineer

  Symantec Corp.

  (Public Company; 10,001 or more employees; symc; Information Technology and Services industry)

  November 2007 — Present (1 year 9 months)

• Sr Product Support Engineer

  Symantec

  (Public Company; 10,001 or more employees; SYMC; Computer Software industry)

  October 2005 — November 2007 (2 years 2 months)

• Sr Technical Support Analyst

  Symantec

  (Public Company; 10,001 or more employees; SYMC; Computer Software industry)

  May 2005 — October 2005 (6 months)

• Technical Support Analyst

  Symantec

  (Public Company; 10,001 or more employees; SYMC; Computer Software industry)

  September 2004 — May 2005 (9 months)

• Technical Consultant

  Sedoc Srl

  (Privately Held; 51-200 employees; Information Technology and Services industry)

  August 1997 — August 2004 (7 years 1 month)

Matia Boldrini, CISSP’s Education

• Liceo Scientifico A. Moro, Reggio Emilia

  Physics, Computing, Latin 1991 — 1997

Additional Information

Matia Boldrini, CISSP’s Websites:

• My Website
• My Blog
• My Portfolio

Matia Boldrini, CISSP’s Interests:

new technologies, traveling, skiing, magic, illusionism, music

Matia Boldrini, CISSP’s Groups:

•    Certified Information Systems Security Professionals (CISSP)
•    Facebook.com
•    Information Security Community (30,000+ Members)
•    Open Source
•    Linux Expert
•    Debian Administrator
•    Italiani nel mondo
•    Symantec Corporation

Matia Boldrini, CISSP’s Honors:

- Symantec Sales Expert Award - Mail Security 8300
- Symantec Technical Specialist Award - Mail Security 8300
- CISSP
- Symantec CEO (J.W. Thompson) Award
- Microsoft Certified Professional

Matia Boldrini, CISSP’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• job inquiries
• expertise requests
• reference requests
• getting back in touch