Nathan Denig

Nathan Denig

IT Contractor; Systems Support Specialist at at AgieCharmilles

Greater Chicago Area

Current
  • IT Contractor; Management Information Systems Specialist at at AgieCharmilles
Past
  • IT Contractor; Systems Specialist at CDW
  • IT Consultant; Network Support Specialist at KCSystems
  • IT Contractor; Systems Support Specialist at AgieCharmilles
Education
  • Associates Computer Science Network Specialist
Connections
4 connections
Industry
Computer Hardware

Nathan Denig’s Summary

-Experienced supporting users and systems in office, industrial, and laboratory development environments.
-Serviced production systems, desktops, laptops, printers, servers, dumb terminals, thin clients, and proprietary devices with embedded operating systems.
-Experienced with solving trouble tickets, building PCs, migrating images, working on various projects, installations, ordering equipment, responding to system emergencies, doing preventative maintenance, using disaster recovery procedures, and training users.
-Fluent with Windows 9x-Me, Windows 2000, Windows XP, Windows Server 2000 and 2003 editions, Solaris, FreeBSD, Redhat, Slackware, Ubuntu, and Cisco IOS.
-Proficient in all basic to advanced system troubleshooting and repair, commonly resolving problems involving defective hardware, application program errors, user errors, service interruptions, data communication issues, and local and network data recovery.
-Able to install, secure, and manage networks on various hardware and cross-platform software levels.
-Posess an in depth knowledge of switches and routers, including routing tables, routing protocols, and able to set up static and dynamic routes.
-Have an advanced knowledge and experience with networking and server technology.
-Performed network backups using Windows 2003 NAS Server, multiple tape back-up systems, Veritas, and Livestate.

Nathan Denig’s Specialties:

-Proficient at installing and maintaining systems in network environments.
-Able to configure remote access and VPNs using Microsoft Terminal Server, Citrix, and Cisco networking equipment with L2TP, PPTP, ICA clients, and Cisco VPN client media.
-Experienced using Ghost, Altiris, and Acronis to create, migrate, and deploy images.
-Familar with Citrix Xen Hypervisor, VmWare Workstation 5.5 and Server 1.3, Microsoft Virtual PC and Virtual Server 2004, and VirtualBox virtualization technology.


Nathan Denig’s Experience

  • IT Contractor; Management Information Systems Specialist at

    AgieCharmilles

    (Machinery industry)

    April 2008Present (1 year 4 months)

    IT Contractor; Systems Support Specialist at AgieCharmilles
    Sole IT Support for 200+ user company for end user, network systems, applications, and Servers.

  • IT Contractor; Systems Specialist

    CDW

    (Public Company; 1001-5000 employees; CDWC; Information Technology and Services industry)

    December 2007February 2008 (3 months)

    Contracted for Project building Custom Datacenter for CDW Customer
    -Using customer supplied specifications set up advanced server equipment doing upgrades for processors, memory, I/O cards, additional cache for hard drives and processors, and serial attached SCSI drives
    -Set up and configured iSCSI in advanced raid configurations in conjunction with multiple SCSI array network attached storage (NAS) devices
    -Configured ILO remote administration on HP servers
    -Installed servers with Cisco and Linksys networking devices in a server rack and set up necessary cabling to be network ready

  • IT Consultant; Network Support Specialist

    KCSystems

    (Computer Networking industry)

    July 2007September 2007 (3 months)

    Preformed on call network and system support for a variety of businesses in the Greater Chicago land area.

  • IT Contractor; Systems Support Specialist

    AgieCharmilles

    (Privately Held; 1001-5000 employees; Machinery industry)

    March 2007July 2007 (5 months)

    -Supported 2 Corporate Offices and 4 Branch Locations as well as 80+ “on the road” Service Engineers by constantly resolving problems with Citrix ICA Clients, VPN connectivity, MS Office, Word VBA templates, MS Virtual PC (using OS/2), Active Directory issues, malware, firewall zones, wireless networking, and hardware repair with IBM laptop and HP projector, laptop, and desktop systems.
    -Created technical documentation designed to train end users, impose new technical procedures, and standardize the process of disaster recovery and system recertification.

  • IT Contractor; Systems Support Specialist

    Welch Allyn

    (Privately Held; 1001-5000 employees; Electrical/Electronic Manufacturing industry)

    June 2006November 2006 (6 months)

    -Only on site technician supporting and solving issues with Lotus Notes, VPN using Checkpoint, Microsoft Office, Crystal Reports and Windows XP software.
    -Serviced IBM laptops, IBM workstations, Cisco Switches, Dell PowerEdge Blade Servers, and a Compaq Storage Works device.

  • IT Contractor; Systems Support Specialist

    United Parcel Service

    (Public Company; 10,001 or more employees; UPS; Logistics and Supply Chain industry)

    November 2005July 2006 (9 months)

    -Responsible for installing and troubleshooting proprietary production servers, thin clients, dumb terminals, and office workstations with network, hardware, and software issues, mainframe session software support, patch auditing, remote assistance using Net Op, and preventative maintenance in a time- critical production environment.

  • A+ Technician

    CompUsa

    (Privately Held; 10,001 or more employees; Retail industry)

    August 2004November 2005 (1 year 4 months)

    -Preformed manufacturer warranty repairs on HP, Sony, IBM, and Gateway desktops.
    -Completed out of warranty repairs on many types of laptops, desktop, and Apples running Dos, Linux, Mac Os X, and all flavors of Windows for both hardware and software issues.
    -Frequently did support activities such as virus removal and repair, system optimizations, created custom Built To Order systems, data back-ups, and the installation of almost every component possible.


Nathan Denig’s Education

  • Associates Computer Science Network Specialist

    Associates , Elgin Community College , 20042007

    Cisco Certified Network Associate (CCNA)

    Comptia A+ Certification

    Certificate of Vocational Specialist in Communications and Networking with Honors

    Certificate of Basic Vocational Specialist in Network Administration with Honors

    Certificate in Basic Vocational Specialist in Data Communications with Honors

    Certificate in Basic Vocational Specialist Computer Service Technician with Honors


Additional Information

Nathan Denig’s Groups:

  •    Spiceworks Users Group

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