Massimiliano Vai

Current

Team Leader Small Business at Atradius NV

Past

Customer Service Group Coordinator at AIG EUROPE SA
Account Executive at Atradius NV
Private Banker at Banca Sanpaolo Invest SpA

AP/AR Cash & Banks Accountant at Volvo Penta Italia SpA

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Education

De Baak Management Center & Atradius Academy
Università Commerciale 'Luigi Bocconi'
San Diego State University-California State University

Liceo Scientifico G.B.Vico

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Recommended

3 people have recommended Massimiliano

Connections

200 connections

Industry

Insurance

Massimiliano Vai’s Summary

• An experienced, self-motivated, enthusiastic professional
• Successful underwriter.
• Highly organised with strong attention to accuracy and detail.
• First class customer service.
• Well-organised and well-presented with strong inter-personal skills.
• Excellent time management and prioritization skill.
• Pro-active, resourceful and creative, performing well under pressure.
• Ability to work on own initiative and enjoy working to deadlines.
• Good listener able to understand and deliver solutions and solve problems.
• Word, Excel and Internet literate.
• Knowledge of accounting including AP/AR, Cash and Banks.

Massimiliano Vai’s Specialties:

Risk Underwriting, Commercial Underwriting, Account/Relationship management, Business Development and sales for both new and existing business.

Massimiliano Vai’s Experience

Team Leader Small Business

Atradius NV

(Privately Held; Insurance industry)

June 2007 — Present (2 years 7 months)

Responsible for the management and performance of a team composed of 3 professionals covering small caps corporate clients.

• Provides customer service and support.
• Manages and supports broker/agents relationships.
• Develops and retains existing customer relations with the aim of maximizing income growth.
• Identifies and supports development of business opportunities for additional sales of services and products.
• Establishes policy terms and conditions (including pricing and risk assessment) to ensure profitability of portfolios.
• Coordinates a group of account Managers.
Customer Service Group Coordinator

AIG EUROPE SA

(Public Company; AIG; Financial Services industry)

June 2006 — May 2007 (1 year )

• Distribute workload and monitor flow of the team (4 people), to assure the achievement of an optimal level of customer service.
• Support the operation manager to guarantee that the level of service and the efficiency of the team meets corporate goals, monitoring internal procedures and issuing of related documents.
• Assure technical and process upgrading for the team and internal customers (Underwriter, Finance, Controlling).
• Review of new/renewed account files from Underwriters, followed by policy issuance and invoicing.
• Follow up on outstanding premium and reconciliation between bookings and receivables.
• Preparation and issuance of endorsements.
• Generate monthly reports for the profit center manager and board management.
Account Executive

Atradius NV

(Privately Held; Insurance industry)

May 2004 — June 2006 (2 years 2 months)

• Handle requests from customers, brokers, agents, team members in accordance with internal procedures and guidelines.
• Inform customers of any change to the terms of their insurance contract via the corporate ERP.
• Issue documents for customers, brokers, and agents.
• Generate monthly reports for the team manager.
Private Banker

Banca Sanpaolo Invest SpA

(Privately Held; 201-500 employees; Banking industry)

February 2001 — May 2004 (3 years 4 months)

financial professional able to offer investment advice aimed at helping customers choose the financial products and services which meet their requirements: after analysing the customer's investment needs, the financial professional proposes suitable solutions from among those offered by the firm they work for, takes orders for the investments, delivers the documents involved, and receives the money to invest.
AP/AR Cash & Banks Accountant

Volvo Penta Italia SpA

(Public Company; 10,001 or more employees; Leisure, Travel & Tourism industry)

July 1994 — February 2000 (5 years 8 months)

senior accountant for domestic business

Volvo Penta is a world-leading supplier of engines and complete power systems for marine and industrial applications.

Massimiliano Vai’s Education

De Baak Management Center & Atradius Academy

Management development program 2009 — 2009

An internal management development program within the Atradius Group for a limited number of participants.
The total program consists of 3 modules, covering topics such as Leadership, Strategy, Management Styles, Personal Development & Cross Cultural Management.
Università Commerciale 'Luigi Bocconi'

Bachelor , Business Administration , 1993 — 2000
San Diego State University-California State University

English Language Study tour 1997 — 1998
Liceo Scientifico G.B.Vico

Maths;Physics;Literature 1987 — 1992