Mary Wise

Current

• Senior Development Specialist at Fannie Mae

Past

• Fellow and Past President at Society for Technical Communication
• Senior Manager, Technical Communication at Manugistics
• Senior Manager, Education Services at Manugistics

• Past President at Society for Technical Communication
• Senior Instructional Designer at Manugistics
• Senior Technical Writer at STSC

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Education

• University of Maryland College Park

Recommended

7 people have recommended Mary

Connections

188 connections

Industry

E-Learning

Websites

• My Blog
• Red Nose Books
• US Department of Juggling

Mary Wise’s Summary

Experienced in all aspects of technical communication, including documentation design and development, technical writing, online help development, instructional design, and training delivery. Particularly interested in e-learning development. Excellent public speaker and presenter. Published novelist. Fascinated with communication technology, including podcasting, wikis, blogs, and other forms of online community.

Mary Wise’s Specialties:

Needs assessment, curriculum development, use of technology to facilitate learning. Experienced public speaker on technical communication and motivational topics.

Mary Wise’s Experience

• Senior Development Specialist

  Fannie Mae

  (Financial Services industry)

  October 2002 — Present (7 years 2 months)

  I design, develop, and produce e-learning courses that help mortgage professionals to do business with Fannie Mae easily and effectively. I analyze and assess the needs of the prospective learners, determine the best way to meet those needs through e-learning interventions, and develop the course following established instructional design methodology. I use technology as a means to produce and deliver engaging and instructive e-learning. As a lifelong learner, I'm fascinated by all kinds of communication technologies, from podcasts to blogs to wikis.

• Fellow and Past President

  Society for Technical Communication

  (Non-Profit; 10,001 or more employees; Non-Profit Organization Management industry)

  1983 — 2009 (26 years )

• Senior Manager, Technical Communication

  Manugistics

  (Public Company; 501-1000 employees; Logistics and Supply Chain industry)

  March 2000 — October 2002 (2 years 8 months)

  Directed the design and development of all documentation and online help for supply chain management software suite. Managed a team of 20 technical writers and online help developers, including hiring, firing, coaching, and mentoring the team.

• Senior Manager, Education Services

  Manugistics

  (Public Company; 501-1000 employees; Computer Software industry)

  January 1999 — March 2000 (1 year 3 months)

  Directed the development of all instructor-led training courses for supply chain management suite of software. Researched, recommended, and implemented Centra software, a synchronous distance learning tool. Developed and implemented an asynchronous distance learning program combining independent study, group discussion, and final in-person exam.

• Past President

  Society for Technical Communication

  (E-Learning industry)

  1990 — 2000 (10 years )

• Senior Instructional Designer

  Manugistics

  (Public Company; 1001-5000 employees; Computer Software industry)

  July 1992 — August 1996 (4 years 2 months)

  Researched, designed, and developed classroom training materials for suite of supply chain management software. Worked closely with trainers, subject-matter experts, and software developers to ensure instructional soundness and technical accuracy.

• Senior Technical Writer

  STSC

  (Public Company; 501-1000 employees; Computer Software industry)

  1986 — 1992 (6 years )

  Researched, designed, wrote, and produced software documentation for APL*PLUS application development systems. Products included user manuals, references manuals, quick reference guides, and system manuals. Documentation products won numerous awards in publication competitions at local and international levels.

Mary Wise’s Education

• University of Maryland College Park

  B.A. , Speech and Dramatic Art , 1970 — 1974

  Activities and Societies:

  Phi Kappa Psi honorary fraternity
  Graduated Cum Laude

Additional Information

Mary Wise’s Websites:

• My Blog
• Red Nose Books
• US Department of Juggling

Mary Wise’s Interests:

Career Interests: New communcations technologies: podcasts, wikis, e-learning. Avocation: Fiction writing. Hobbies: Juggling, origami, scrapbooking

Mary Wise’s Groups:

Society for Technical Communication, US Department of Juggling, Downtown Women's Club

•    Society for Technical Communication
•    The Content Wrangler Community
•    eLearn
•    FANNIE MAE CONNECTIONS
•    Washington Capitals Group
•    Scientific Time Sharing Corporation (STSC) Alumni
•    E-Learning Advocates
•    Society for Technical Communication, Washington, DC Chapter
•    STC Instructional Design and Learning SIG

Mary Wise’s Honors:

President's Award, Society for Technical Communication, 2002
Associate Fellow, Society for Technical Communication, 2002
Fellow, Society for Technical Communication, 2004

Mary Wise’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• expertise requests
• reference requests
• getting back in touch