
Training Manager at Blackboard
Phoenix, Arizona Area

Training Manager at Blackboard
Phoenix, Arizona Area
CURRICULUM & FACULTY DEVELOPMENT / INSTRUCTIONAL SOLUTIONS
Accomplished Curriculum and Training Manager, Instructional Designer and Online Faculty member with over sixteen years curriculum development and adult education background. Extensive experience incorporating e- learning techniques and best practices in order to create flexible, customized and engaging instructional solutions. Proactive, results-oriented, team builder who has the ability to develop and manage large projects from concept to completion. Strong skills in the strategic development and implementation of educational services for diverse client base. Approachable mentor and collaborator.
--------------------------------------------------------------------------------------
TECHNICAL / PROFESSIONAL SKILLS
Content Management
Xythos, RoboHelp Source Control, Share Point, Vignette, Acrobat Pro
E-learning
Web 2.0, Blackboard 6x-9, Moodle, Turnitin, Authorware, Toolbook, Podcasting, SecondLife, Blogs, Wikis, Flash, Ning
Productivity
RoboHelp, Access, Excel, PowerPoint, Word, Publisher, Visio
Web Design
DreamWeaver, Contribute, FrontPage, HTML, XML
Imaging
Photoshop, SnagIt
Video
Camtasia, Captivate, Articulate, iMovie, iDVD, Impactia
Style Guides
Chicago, APA, MLA, Microsoft Manual of Style
Web Conferencing
Elluminate, LiveMeeting, Genesys, Team Viewer
- Faculty Development
- Technical & Instructional Documentation
- Web 2.0 Instructional Integration
- Curriculum Planning & Design
- Information Mapping
- Virtual Management
- Software Implementation
- Gap and Needs Analysis
DESIGNATION/CERTIFICATION
Master Online Instructor - 2003 from UIUC
FLIMI - (LOMA)
Prof business education for insurance and financial services industry.
(Public Company; BBBB; E-Learning industry)
December 2009 — Present (2 months)
(Privately Held; E-Learning industry)
September 2009 — Present (5 months)
Instructional design consultant.
(Educational Institution; Higher Education industry)
2006 — Present (4 years )
Advance the mission of the department by utilizing my online curriculum development expertise and ability to create successful working relationships with faculty. Tasks included actively promoting the office by redesigning the website and content, providing online teaching pedagogy through face-to-face or virtual mentoring.
(Educational Institution; 501-1000 employees; Higher Education industry)
August 1998 — Present (11 years 6 months)
Provide engaging and challenging online education utilizing diverse instructional techniques.
(Public Company; Computer Software industry)
September 2006 — September 2009 (3 years 1 month)
Design software documentation and client curriculum that advances the company’s competitive position in the marketplace. Manage a team of geographically dispersed information designers in order to meet client and software documentation and curriculum goals. Provide complete and accurate documentation of business requirements, processes and procedures for engineering and product development teams. Ensure accuracy and completeness of technical documentation, web-based training, face-to-face curriculum, etc. Simultaneously direct and contribute to multiple implementation and end-user training projects ensuring adherence to deadlines without comprising quality or accuracy.
(Educational Institution; Higher Education industry)
November 1997 — May 2006 (8 years 7 months)
Developed, executed and expanded a campus-wide technical training program under minimal supervision. Assisted with faculty development programs and presentations with a focus on curriculum development for online learning.
- Established short and long term strategic vision.
- Led the creation of the entire technology training program and supporting curriculum.
- Developed and implemented training curriculum and courses using a variety of delivery methods.
- Aligned training with clients requirements based on needs analysis.
- Cultivated and managed a team of instructional designers and facilitators.
- Ensured quality of deliverables to establish stellar program reputation.
(Public Company; AIG; Insurance industry)
November 1993 — February 1997 (3 years 4 months)
Supported large scale learning and performance project initiatives in a leadership role. Provided direction in the design and development of technical curriculum and communication. Partnered with in-house programmers and sales to develop and execute plans to expand the propriety software skills of field sales agents. Collaborated with business unit leaders and various departmental teams to continuously improve workforce learning.
Certificate , Master Online Instructor , 2003
M.Ed. , C & I - Ed Media & Computers , 1991 — 1992
B.A. , Speech & Journalism
Online and Blended Learning, Instructional Technology, Curriculum Development, Faculty Development, Information Design, LMS, Instructional Design, Technical Documentation, Student Support
SLOAN C, ASTD, SALT, STC, NCLC