Marvin Woods
Making sure your IT works for you
- Location
- Amsterdam Area, Netherlands
- Industry
- Information Services
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Marvin Woods's Overview
- Current
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- Senior Systems Engineer at Rely
- Past
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- System Engineer at Felton B.V.
- System Engineer at Printin'Motion B.V.
- (2nd Line) Desktop Technician, Coordinator at Landis ICT Group
- 1st Line Support Engineer (outsourced via EXA IT) at Municipality of Zaanstad
- Desktop Technician (outsourced via Randstad ICT Services) at Municipality of Heiloo
- Connections
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117 connections
- Websites
Marvin Woods' Summary
- Cisco Callmanager, Cisco Unity & Cisco IPCC administration; administration of IVR scripts.
- Windows Server 2003 and SQL Server 2005/2008 installation & configuration (also in a clustered environment).
- Windows 2008 with the Hyper-V role; installation/configuration of virtual machines within Hyper-V, administration of said machines using System Center Virtual Machine Manager.
- ESX4i installation/configuration in a production environment; administration/configuration of virtual machines using vCenter server.
Interested in doing more work with (Cisco) Voice over IP, SQL and virtualization (not persé in that order).
Specialties
Server implementation and administration.
Marvin Woods' Experience
Senior Systems Engineer
Rely
Privately Held; 11-50 employees; Information Technology and Services industry
December 2011 – Present (6 months) Hilversum
System Engineer
Felton B.V.
Privately Held; 11-50 employees; Information Technology and Services industry
March 2008 – December 2011 (3 years 10 months) Hilversum
General server administration for various customers. These include Windows 2003/2008 servers, SQL 2005/2008 servers, Hyper-V and ESXi servers, Exchange 2003/2007 servers and a Cisco VOIP solution.
Certifications:
MCITP Server Administrator on Windows Server® 2008
MCITP Database Administrator 2008
System Engineer
Printin'Motion B.V.
May 2002 – February 2008 (5 years 10 months) Haarlem
All-round System Engineer for the complete ICT environment for this printing facility;
Organizational activities:
As the sole IT expert, I am the contact for all ICT-related issues. I consult management on the implementation of ICT policies and create implementation proposals which state the likely costs. I also enter consultations with external parties about products and services of value to the company.
In projects where external parties are involved, I coordinate the progress of any work and monitor the costs of the project. I also follow the latest market developments in virtualization and storage which could be beneficial to our ICT environment.
Besides this function and responsibilities I coach interns at MBO
level. Through this I can concentrate on the management and organizational part of my work and the intern can gain valuable experience in working in a live IT environment.
120 users/65 Windows-clients (Windows 98, 2000 en XP), 7 Linux-clients, 7 Windows 2000/2003 servers, 1 RS6000 server (AIX), 15 HP printers, a Xerox 7335 WorkCenter and 10 Zebra labelprinters.
Administrated applications: Lotus Domino 5.0.12 and 6.5.3 server, Lotus Notes 7.0.2 and 8.0 clients, Windows
2000-2003 Fileservers (clustered), Antivirussoftware (Symantec Antivirus, Trend Micro), FTP-software (WS-FTP), Back-upsoftware (Veritas BackupExec 9.0),
Office Applications (Office 2000, XP en 2003),
Hardware/Software under partial administration: 2 Cisco switches (4006 and 3548), a Netscreen 5xp firewall/VPN router, ERP applucation (DiMS! Organizing Print) running on a RS-
6000 server and a Lucent PBX.
(2nd Line) Desktop Technician, Coordinator
Landis ICT Group
Privately Held; 5001-10,000 employees; Electrical/Electronic Manufacturing industry
May 2000 – May 2002 (2 years 1 month)
DHV (Leusden): 2nd Line Desktop Technician
Tasks:
• Functional support for Windows 2000 and Office 2000 users.
These users were recently migrated from Windows 95 and Office 95 to the newer platform(s).
• Support and management of the Outlook Web Access web portal of our client to remote users needing access to their e-mail and address book.
• Support and management of remote access: Trás (Telford
Remote Access Service) and Crass (Concert Remote Access Service).
Besides providing support, I have written documentation for employees using this means of external access.
• Occasional administration of Exchange Server 2000 and several File and Print Servers (Windows 2000).
Lucent (Hilversum): 2nd Line Desktop Technician, Coordinator
Tasks:
• Support for Windows NT 4.0, Office 1997 and Exchange 5.5 users. These are subsequently migrated to Windows 2000 Professional and Office 2000.
For this migration I used Ghost images (in combination with Sysprep) developed and rolled out for the various types of Compaq and HP desktops that the client used. Technical documentation was written and maintained for many common issues when using Outlook 2000.
• Support for Avaya and Lucent routers used by remote workers.
• Support for various (mobile) hardware, including Palm handhelds, mobile telephones, ISDN modems, each in combination with laptops or desktops.
• Tracking and monitoring of cases in support Remedy (Helpdesk Tool).
• Later, my role changed to coordinate the work of the second
line engineers. I also became the primary contact between clients
and second line support.
1st Line Support Engineer (outsourced via EXA IT)
Municipality of Zaanstad
July 1999 – May 2000 (11 months)
Tasks:
• Phone support for Windows NT 4.0, Office 97 and
Exchange 5.5 users. Forwarding second-and third-line
reports to the appropriate services (Desktop Technicians, NT and Management Network management, as well as external RS6000 and AS-400 administrators and Oracle managers (Inter Access).
• Writing and maintaining technical documentation for common
issues when using Office 97 products.
• Tracking and monitoring of cases in support Assyst (Support Tool).
• Incidental workplace support (Desktop Technician)
Desktop Technician (outsourced via Randstad ICT Services)
Municipality of Heiloo
May 1999 – July 1999 (3 months)
Tasks:
• Desktop support for Windows 95, Office 1997 and Exchange 5.5 users.
• Installation and configuration of new Windows 95 computers (Compaq).
• Tracking and monitoring of cases in Topdesk (Support Tool).
Marvin Woods' Skills & Expertise
Marvin Woods' Additional Information
- Websites:
- Interests:
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Travel, Astronomy, Reading, Golf
- Groups and Associations:
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Contact Marvin for:
- consulting offers
- expertise requests
- reference requests
- getting back in touch
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