Marty Wrezenski

Past

Desktop Support & Network Administrator -- Volunteer at Krnak Estates
IT Contractor at OnForce
PC/Network Tech & Sales Representative at Foresite Software LLC (Sole Proprietorship)

IT Contractor at Siemens / Mirus Bio LLC
Workstation Support/Installer & Deployment Tech - Internship at Wisconsin Department of Workforce
Independent IT Contractor at OnForce
PC Technician / Owner Self Employed at Wisconsin Tech Doctors
Point of Sale Technician at Go2IT Group / IBM

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Education

CBT Direct
Madison Area Technical College

Connections

30 connections

Industry

Information Technology and Services

Websites

Marty Wrezenski’s Summary

I have over 10 Years of Experience within the Information Technology area. From Running and Managing my own IT Consulting Company, where I provided IT services and support throughout the Sauk County Wisconsin area. As well with gaining further knowledge from working within the State of Wisconsin Department of Workforce Development Workstation Support IT Department.

After completing my internship with the State of Wisconsin, I continued to build my knowledge and experience with one of Sauk County Wisconsin most well known IT Consulting companies. Where I provided Outstanding Service and Support, along with being a Sales Person who Explained and Compared every single detail it took in order to complete a sale or gained trust within a new client for the company.

Marty Wrezenski’s Specialties:

Building Computers , Product and Service Research, Networking, PC Repair and Upgrade, Maintenance, Tweaking, Deployments, Backup, Imaging, Active Directory, Remote Support, Documentation / Tutorials

Training employees to on how to use their computer more productivity.

Programs: LAN Desk, Bomgar Remote Support, Symantec Ghost, Tivoli Ticket Tracker Asset Management, Outlook 2003/2007, Microsoft Windows 2000 / XP Professional / Vista / Windows 7

Marty Wrezenski’s Experience

Desktop Support & Network Administrator -- Volunteer

Krnak Estates

(Information Technology and Services industry)

January 2003 — December 2009 (7 years )

Provide IT services as an Volunteer during my free time.
IT Contractor

OnForce

(Privately Held; Information Technology and Services industry)

November 2009 — November 2009 (1 month)

Duties Completed:
Malware / Virus Removal & Prevention
Removal of virus/ malware infections
Take action steps to improve computer security and install updates to prevent any further issues.
Educate end user with the skills needed to maintain their computer security.
PC/Network Tech & Sales Representative
Foresite Software LLC (Sole Proprietorship)

(Sole Proprietorship; Information Technology and Services industry)

April 2009 — November 2009 (8 months)

Duties Completed:
Perform in-shop, on-site or remote service in a professional manner
Research & create detailed hardware or software quotes for clients
Advise clients of the proper computer security, services, products etc necessary for their environment
Maintain a good communication system between current and possible new clients
Support clients either in person, by phone or remotely via Bomgar remote support.

Accomplishments:
* Earned Front Page story within local newspaper to discuss the Dangers of the Internet and to inform readers how to protect themselves online.
* Increased sales of Internet security software by informing clients of possible security risks located on their systems.
* Improved communicate between clients and business to increase chances of earning new sales or services from current clients.
* Enhanced current documentation with updated and detailed information
* Gained Trust from possible new clients to grow current list of active clients.
* Volunteered at local area non-profit business who could not afford basic computer services.
* Educated clients to prevent further computer problems, by providing the proper prevention steps.
IT Contractor

Siemens / Mirus Bio LLC

(Information Technology and Services industry)

September 2008 — October 2008 (2 months)

Duties Completed:
Laptop / Desktop Upgrade Deployment 2 Day Project
Deployed 45 HP Laptops and 5 HP Desktops
Transferred Employees Data from old laptop or desktop to new computer
Configure User Accounts with correct network settings and desktop layout
Mapped Network Drives
Activate Employees company VPN Grid access cards
Work with Employees to explain New Features on their laptop / desktop
Workstation Support/Installer & Deployment Tech - Internship

Wisconsin Department of Workforce

(Government Agency; Government Administration industry)

February 2008 — June 2008 (5 months)

Duties Completed:
Completed Computer Repairs and Upgrades
Setup Web Conferencing Meetings
Preformed Laptop Upgrades
Provide new and old IBM computers with latest image builds for staff etc
Performed imaging using Symantec Ghost and added to network using Active Directory
Utilize Tivoli Software to track incidents and change assets
Assisted with Remote and In Person Help Desk
Use LANDesk for remote support

Accomplishments:
* Earned Front Page story within local newspaper to discuss the Dangers of the Internet and to inform readers how to protect themselves online.
* Increased sales of Internet security software by informing clients of possible security risks located on their systems.
* Improved communicate between clients and business to increase chances of earning new sales or services from current clients.
* Enhanced current documentation with updated and detailed information
* Gained Trust from possible new clients to grow current list of active clients.
* Volunteered at local area non-profit business who could not afford basic computer services.
* Educated clients to prevent further computer problems, by providing the proper prevention steps.
Independent IT Contractor

OnForce

(Privately Held; Information Technology and Services industry)

January 2007 — June 2008 (1 year 6 months)

Provide IT service to HP/Compaq owners in my area. From computer repairs and LCD/Plasma TV setup.
PC Technician / Owner Self Employed

Wisconsin Tech Doctors

(Information Technology and Services industry)

February 2002 — March 2008 (6 years 2 months)

Duties Completed:
In depth technician who stays up-to-date with the latest IT news, from security threats, to finding the best software or hardware with the rights features at the best price
Completed Data transfer & backups for clients.
Preformed Virus, spyware, malware Prevention & Removal projects, along with routine tune-ups to ensure computer works at peak performance.
Took on network projects, from setup, upgrades; along with troubleshooting most networking issues.
Handled a wide area of PC repairs, upgrades, from replacing damaged devices, PC cards, to reinstalling operating systems with all its latest patches & updates.
Worked remotely with other clients to either fix a problem with their PC, or to explain to them on how to use a certain program.
Superb in person and remote customer service
Set up Point of Sale systems by replacing hardware and configuring systems to work with server
Point of Sale Technician

Go2IT Group / IBM

(Staffing and Recruiting industry)

August 2007 — August 2007 (1 month)

Removal of 50+ old IBM POS systems, while replacing them with new IBM POS systems at Wisconsin Dells WI area Wal-Mart.

Marty Wrezenski’s Education

CBT Direct

Information Technolgy 2004 — 2007

IT Certifications Competed:

CompTIA A+
Madison Area Technical College

PC Help Desk 2003 — 2004

Studies Completed:

Microsoft Windows 2000
Microsoft Word