Martin Norman

Current

• Senior System Administrator at Siemens IT Solutions and Services

Past

• IT Support Analyst at Chiumento
• Configuration Management at EDS

Education

• Aston University

Connections

12 connections

Industry

Information Technology and Services

Websites

• Siemens IT Solutions
• My Portfolio

Martin Norman’s Experience

• Senior System Administrator

  Siemens IT Solutions and Services

  (Public Company; 10,001 or more employees; SI; Information Technology and Services industry)

  January 2004 — Present (4 years 5 months)

  * Spearheaded a successful Active Directory domain migration and workstation rollout from a single site Active Directory domain to a multi-site, multi-domain forest with over 450,000 users worldwide. Desktops, application servers, infrastructure services (AD, DNS, DHCP, DFS etc), email all migrated on time and within budget.
  * Architected the successful implementation of a high performance 64bit environment with Windows XP x64 Edition to facilitate the development of 64bit software products.
  * Initiated the successful outsourcing IT services to third parties. Outsourced first line support and helpdesk facilities to Siemens ITO in Germany.
  * Provided budgetary analysis and guidance to local cost centre managers for hardware and software requirements. Performed software licensing maintenance and management from single user licensing, floating user, to enterprise license management.

• IT Support Analyst

  Chiumento

  (Privately Held; 11-50 employees; Human Resources industry)

  December 2001 — January 2004 (2 years 2 months)

  Managed the day to day running of the network infrastructure, key contributor to a diverse range of web development and infrastructure improvement projects.
  * Initiated the development of a Virtual Private Network (VPN) solution to enable more flexible working practices.
  * Developed tools to ensure sales team effectiveness, these in turn increased sales opportunities by over 20%.
  * Spearheaded the development of an innovative web-based product containing interactive self-development exercises, a 'Virtual Assistant' facility, a CV compiler and various Internet based job resources.
  * Formulated and successfully implemented a plan for the migration of a Microsoft Exchange mail server.
  * Created a disaster recovery plan whilst implementing a holistic storage strategy integrating Vertias Backup Exec 9.0 and NAS hardware.
  * User support for Microsoft Office Applications and Operating Systems across two office locations and remote users.

• Configuration Management

  EDS

  (Public Company; 10,001 or more employees; EDS; Information Technology and Services industry)

  October 1999 — September 2000 (1 year)

  Worked within the Software Delivery and Configuration team on the Inland Revenue and Employment Services contracts covering for over 60,000 Windows NT4 workstations.
  * Third line support in the remote configuration of workstations and servers. Second line support in creating and troubleshooting NT/Exchange accounts, file shares for over 75,000 users.
  * Applied knowledge of how Microsoft NT and other software products to effectively support the control and administration of a large computer network.
  * Communicated solutions in a timely manner using helpdesk-reporting tools such as Remedy Trouble Ticket and Vantive.
  * Developed a successful User Acceptance Testing (UAT) strategy of a bespoke software product to meet end user requirements.

Martin Norman’s Education

• Aston University

  BSC Hons, Computer Science and Business Administration, 1997 — 2001

  Final Year Options taken: Advanced Business Computing, Worldwide Management of IT, Software for Systems Programming, Object-Orientated Software, Object Database Technology, Geographic Information Systems, Strategic Information Systems, Multi-Media Systems, International Marketing, Finance and Value-Based Strategy.

Additional Information

Martin Norman’s Websites:

• Siemens IT Solutions
• My Portfolio

Martin Norman’s Interests:

Interested in music, theatre, films, reading, cycling, bowling with friends, watching live motor sport, rugby and going to the gym.

Martin Norman’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• reference requests
• getting back in touch