
Quality Assurance Analyst II at Viant (formerly Concentra)
Greater Chicago Area

Quality Assurance Analyst II at Viant (formerly Concentra)
Greater Chicago Area
CAREER SUMMARY
Achievement-oriented, goal-driven manager with ten years of rock solid, proven management experience, skills, and training. Self-motivated, problem-solving Lead Software Quality Assurance Analyst with five years of effective, efficient experience. Strong Software Quality Assurance Analyst/Test professional having acquired a broad range of Quality Assurance process, software and hardware skills in the past nine years. Effective multi-tasking ability with multiple deadlines. An effective communicator at all business levels with a proven track record of being able to bring multiple disciplines together and act as a cohesive team. Results-oriented leader adept at partnering technology with business needs to achieve corporate objectives. Self-motivated individual with demonstrated leadership, negotiation, and mature decision-making and problem-solving skills. Possess analytical, time management, and technical writing skills. Exceptional communication and interpersonal skills, tenacious and resourceful, quick learner, and works well both independently and with teams. Adept at sizing up situations, analyzing facts, and developing alternative courses of action in order to achieve, even exceed desired results.
Software quality engineering, software quality assurance, software testing, project management, resource management, defect management, time management, hiring, developing test strategies, test automation, manual testing, programming, problem solving, troubleshooting, ability to expeditiously assimilate new computer-related skills, DOD Secret Clearance, WinRunner, Test Director, Quality Center, ChangeMan DS, Internet, C++, BASIC, DOS, Visual Basic, HTML, Java, SQL, SDLC, TestPartner, TOAD
(Privately Held; 10,001 or more employees; Hospital & Health Care industry)
November 2007 — Present (9 months)
Develop / execute test cases and procedures from specified project documentation.
Validate test results to expected results and ensure the test requirements are met.
Report and track defects throughout the development life cycle, keep management informed.
Reviewer of Business Requirements and Conceptual Designs.
Support client testing.
Ensure all necessary signoffs have been achieved and produce a high quality final product out of the test phase.
(Public Company; 1001-5000 employees; PL; Insurance industry)
February 2001 — June 2007 (6 years 5 months)
Leads, mentors, assign tasks, chair meetings, resolve issues and conflicts for junior Quality Assurance Analysts.
Plans, analyzes, designs, develops, implements, and maintains business requirements, test requirements, test strategies, test plans, test processes, test procedures, test cases, test scripts, expected results, actual results, entry criteria, and exit criteria for manual testing and for automated testing that accurately reflect customer requirements and user scenarios for a software release.
Performs adhoc, smoke, user acceptance, unit, functional, regression, system, GUI, load, and stress testing.
Collaborated with product managers, business system analysts, software engineers, project managers and launch managers during the planning, analysis, design, development, testing, launch, and maintenance phases of the software development life cycle.
Optimized the software quality assurance testing cycle time by implementing WinRunner automation tools that reduced testing time
(Privately Held; 51-200 employees; Information Technology and Services industry)
August 1998 — February 2001 (2 years 7 months)
Leads, mentors, assign tasks, chair meetings, resolve issues and conflicts for Quality Assurance Analysts.
Plans, analyzes, designs, develops, implements, and maintains business requirements, test requirements, test strategies, test plans, test processes, test procedures, test cases, test scripts, expected results, actual results, entry criteria, and exit criteria for manual testing that accurately reflect customer requirements and user scenarios for a software release.
Performs requirements management, test process and procedure management, test schedule management, test management, resource management, environment management, issue management, and defect management for manual testing.
Collaborated with product managers, business system analysts, software engineers, project managers and launch managers during the planning, analysis, design, development, testing, launch, and maintenance phases of the software development life cycle.
(Government Agency; 10,001 or more employees; USA; Military industry)
November 1984 — March 1998 (13 years 5 months)
Manager, Training & Administration (1997-1998)
Manager, Division Automation (1992-1995)
Banyan Vines Network Administrator (1992-1995)
Lead Inspector/Quality Auditor (1990-1992, 1995-1997)
Manager, Protective Services (1990-1992, 1995-1997)
Project management, attention to details, resource management, training, training management, teamwork, risk analysis, decision making, counseling, and performance reviews.
Oral and written communication skills with the ability to interact with peers, subordinates, and all levels of management.
Strong public speaking and presentation skills at all levels.
From initial tour of duty to honorable discharge, details have included driver, Squad Leader (managed 11 professionals), acting Platoon Sergeant (managed 30 professionals), Training NCO, and various other positions.
Tours of duty in Italy, Korea, Georgia, North Carolina, and Alaska.
(Sole Proprietorship; 1-10 employees; Entertainment industry)
February 1983 — November 1984 (1 year 10 months)
Rental disc jockey and music service. Playing parties, wedding receptions, fashion shows, reunions, proms, homecomings, Halloween parties, Christmas parties, etc. Complete entertainment and complete entertainment system; including music, lights, bubbles, fog machine, etc.
AAS, Business Management/Administration, 2008 — 2012 (expected)
B.S., Computer Science, 2003 — 2007
Dean's List
A.S., Computer Science, 2001 — 2003
Dean's List
Technical, Management and Leadership Professional Studies, 1984 — 1998
U.S. Army Professional Development (PLDC, BNOC, others)
Various military professional training (Leadership, Management, job skills)
Various locations
N/A, Computer Science, 1983 — 1984
Dean's List
General, General, 1978 — 1982
Dr. Who The Foundation Trilogy (actually 5 now) by Isaac Asimov Computers & Technology Entrepreneurship/Small Business Stock Investments Real Estate Investments Tax Liens/Tax Sales Quality Assurance/Quality Engineering Internet business Multiple streams of income Blogs RSS/Atom Wikis
MENSA
Veteran's Affairs (VA)
Association of Computing Machinery (ACM)
IEEE Computer Society, MyLink500
CERTIFICATIONS
Certified Tester, Foundation Level (CTFL)
Associate, Annuity Products and Administration (AAPA)
Professional, Customer Service (PCS)
Fellow, Life Management Institute (FLMI)
Certified Software Quality Analyst (CSQA, formerly CQA)
Certified Software Test Engineer (CSTE)
Network+ Certified Professional
A+ Certified Professional
Associate Computer Professional (ACP)