Senior Healthcare Software Support Specialist
Raleigh-Durham, North Carolina Area
Senior Healthcare Software Support Specialist
Raleigh-Durham, North Carolina Area
Flexible intellectual capable of tackling both technical and administrative tasks. Experienced in Information Technology.
Network security, coding, search engine optimization
(Hospital & Health Care industry)
August 2007 — Present (1 year 2 months)
(Privately Held; 11-50 employees; Computer Games industry)
July 2005 — Present (3 years 3 months)
Build community and customer base from scratch, manage and oversee all technical details. Project management and delegation - work on SEO and Promotion via various avenues.
(Information Technology and Services industry)
April 2007 — August 2007 (5 months)
On site service engineer, troubleshoots and solves network and server issues with business clients. Manages customer relations while on location, resolves technical issues with network infrastructure.
(Information Technology and Services industry)
November 2005 — August 2007 (1 year 10 months)
Answered phones, scheduled appointments, and managed dispatch for 11 major metropolitan areas in 3 states. Acted as first contact point for customers, and as back-end technical support (Tier 4) for on-site engineers.
1st place (sparring) AMAA Nationals, Durham Open 2005
2nd place (kata) AMAA Nationals, Durham Open 2005
1st place (sparring) Isshinryu Black Belt Championship 2006
1st place (sparring) AMAA Nationals, Durham Open 2007
1st place (kata) AMAA Nationals, Durham Open 2007