
Advising clients/audiences in the areas of marketing, brand strategy, sales and operational efficiencies
Greater New York City Area

Advising clients/audiences in the areas of marketing, brand strategy, sales and operational efficiencies
Greater New York City Area
Marsha is positioning clients/audiences in the right direction for financial and individual success in the areas of sales, marketing, and operational efficiencies.
With expertise in needs analysis, service systems, business strategies, revenue generation, customer relationship management and a solid footing in the foodservice and technology industries, Marsha is a pro at problem solving and innovation.
She has an amazing ability to listen and customize approaches to clients’ initiatives and challenges.
Marsha’s scope of positions prepares her for understanding operational, people and technology challenges in working with a diverse work force from professionals to entry-level staff
Marsha’s uniquely diverse background spans the full range of positions–from foodservice operations, sales/marketing, business development, to the executive director of a national association.
She continues to deliver insightful and practical presentations and workshops related to sales, marketing, health, cultural diversity, customer loyalty, social media, generational diversity, and thriving in these times to national associations, universities, corporations, sales companies, restaurants, hotel chains, hospitals, healthcare associations, and executive retreats.
sales, marketing, business development, branding and identity, social media strategist, food service operational efficiencies,room service strategies, nutrition, integration of IT applications, healthcare informatics,team development, cultural diversity
(Food & Beverages industry)
February 2009 — Present (1 year 1 month)
M.Diamond, LLC is the 'Diamond Approach' consulting company that works with clients/audiences in the areas:
business development, sales, marketing, social media strategies, information technology, foodservice operational and delivery efficiencies, customer relationship management/retention and training.
(Non-Profit Organization Management industry)
December 2007 — February 2009 (1 year 3 months)
Responsibilities include: organizational leadership and planning, board and committee liaison and coordination, budget development and management, program development and execution, staff communication and coaching, strategic partner and sponsor interface, conference planning and management, interact with volunteer leaders, members, industry associations and media.
(Privately Held; Computer Software industry)
1999 — 2007 (8 years )
Managed and monitored the industry partnerships and business relationships, demonstrated capacity for targeting customers and selling a product or service in a competitive market, from campaign conception to effective implementation and evaluation of outcomes.
(Privately Held; Food & Beverages industry)
1991 — 1999 (8 years )
Managed business development and needs analysis of healthcare, correctional and academia foodservice market segments.
(Educational Institution; 1001-5000 employees; Higher Education industry)
1981 — 1986 (5 years )
M.A , Food Service Administration , 1979 — 1981
B.A. , Food and Nutritional Sciences , 1976 — 1979
Advisory Board Member of Fairleigh Dickinson University-International School of Hospitality and Tourism Management
American Dietetic Association Founders’ Award, 2008
Fisher House Award-Helping Military Families, 2007
The National Society for Healthcare Foodservice Management President’s Award, 2006
Fairleigh Dickenson University Outstanding Faculty Award, 1986
Chaine des Rotisseurs (World Renowned Culinary Society), 1985
Dedication and recognition awards for work related and voluntary positions within the hospitality and foodservice industries