
IT Associate
Greater New York City Area

IT Associate
Greater New York City Area
5 more...
Skilled and experienced Information Technology professional with an extensive career in leadership and experience with Desktop PC and Network troubleshooting, installation and repair. Expertise in Windows 98,2000, XP installation and configuration. High analytical, problem solving, and decision-making skills which effectively resolve complex IT related issues.
Talented team player, adept at building positive relationships with colleagues, and promoting a spirit of teamwork and idea-sharing. Maintains focus on achieving bottom-line results while formulating and implementing advanced business solutions to meet a diversity of needs.
Qualifications include:
- Strong advocate of teamwork, performance excellence and continuous
improvement.
- Ability to rapidly achieve organizational integration, assimilate job requirements,
employ new ideas, concepts, methods, and technologies.
- Outstanding communication and interpersonal capabilities.
- Thrives in independent and collaborative work environments.
IT Skills and Characteristics:
• Strong knowledge of and experience with Windows Server 2003, Windows XP, databases, Microsoft Office
• Hands-on technical support experience (hardware and software)
• Excellent interpersonal and communication skills
• Motivated, self-starter, able to work independently
• Preferred hands-on system administration or networking experience
Windows 2003 Systems Adminstration
Windows 2003 Server Administration
Windows XP Desktop Administration
LAN/WAN Installation and Maintenance
Active Directory
Windows Security
Windows 2003/2007 Office Suite
Network Printers
(Non-Profit; 201-500 employees; Education Management industry)
April 2008 — Present (1 year 4 months)
* Manages and ensures exceptionally reliable internet, email, and network functions and internal IT/tech support for AF’s Brooklyn charter schools
• Provides technical support for servers, LAN, wireless LAN, PCs, printers, and VOIP phones
• Managesand supports Achievement First’s Student Information System (Infinite Campus database)
• Works in conjunction with Achievement First’s IT Team Leaders to maintain network and infrastructure used across two states and twelve locations
• Trains teachers in computer use and software programs
• Works with vendors to ensure exceptionally reliable operations
• Monitoris budget/ordering/receiving for the Information Technology team
Peace Corps