Engagement Manager at Pluck
London, United Kingdom
Engagement Manager at Pluck
London, United Kingdom
During my career I have proven my ability as a project manager ensuring delivery of projects to time and budget. I have extensive experience with all stages of a project life cycle from pre-sales and post-sales support, business analysis, requirements gathering, systems integration, specification and design.
I am an excellent communicator which has enabled me to cross the technical divide that exists between project stakeholders, suppliers, and development teams. My technical background is complemented by practical business experience which has been gained working across industries such as digital, media, manufacturing, engineering and financial.
• Technical project management & Technical team management.
• Experience with waterfall & Agile project management methodologies.
• Requirements analysis & functional specification.
• Scoping, budgeting, planning & documentation.
• Systems integration & API specification.
• Consultancy and client facing experience at all levels.
• Supplier management & contract negotiation.
• Site mapping & wire framing.
• Hands on experience with HTML, CSS, XML, JavaScript, MySQL
(Privately Held; Internet industry)
January 2009 — Present (11 months)
(Public Company; 501-1000 employees; Broadcast Media industry)
March 2008 — December 2008 (10 months)
At Channel 4 I worked for the New Media & Education departments managing the delivery of multiple online projects.
• Managing the online delivery of the 2009 Celebrity Big Brother programme support website. Working with commissioning, press, commercial, legal & IS departments within C4 as well as liaising with Endemol.
http://www.channel4.com/bigbrother
• Successfully managed delivery of the online element for Jamie's Ministry of Food. Involving internal IS resources, 3rd parties and the client management of Jamie Oliver Ltd and Penguin. http://www.jamiesminisryoffood.com
• Provided technical and project management support on a Google Maps integration for Gordon Ramsey's Cookalong. http://cookalong.channel4.com/
• Undertook the project management of an education project experimenting with social networking for teenagers. Quickly identified cost savings of £50K for video delivery.
http://www.yeardot.co.uk
(Privately Held; Printing industry)
January 2007 — January 2008 (1 year 1 month)
At Flint, a corporate communications agency, I worked with the sales, production, crewing and management teams to ensure all projects had technical support throughout their life cycle.
• Fully managed the specification, development and deployment of a PHP, Javascript and Flash based video & slide presentation tool with supporting CMS. http://demo1.flintlondon.com
• Cross functional team management of in-house, freelance & agency resources.
• Project management and post-sales support with key clients; ARUP, Lloyds Register, MK Electric, Social Suicide, Stone.
• Managed the design, development and deployment of http://www.flintlondon.com
• Specified, developed and deployed Salesforce throughout the company to allow account management, job costing and full pipeline visibility.
• Worked with external suppliers and a production manager on the specification and design of an Apple Xserve, XRaid & XSan infrastructure for an HD integrated presentation venue.
http://www.flintlondon.com
(Privately Held; Furniture industry)
April 2003 — December 2006 (3 years 9 months)
At Vitsoe, a high design shelving manufacturer, I was solely responsible for all aspects of technology online and offline, for both the customer and the company.
• Requirements gathering and specification to drive phased deployment of a Java based CAD tool for shelving system design.
• Integrating the CAD tool with internal accounts, logistics and CRM applications.
• Management of agencies and freelancers supplying website design and development.
• Project lead the design, development and deployment of a pipeline visibility tool.
• Working with partners in New York and Finland.
• Technical Project Manager in the deployment of Access Dimensions for accountancy and stock control.
• Managed replacement of IT entire hardware and software infrastructure.
http://www.vitsoe.com
(Privately Held; Internet industry)
September 2001 — April 2003 (1 year 8 months)
At DCInteract I was a key member of the technical team providing Technical Project Management on multiple projects including Cisco, Siemens, Conran and Vitsoe. I was also frequently used on projects for technical pre and post sales support.
http://www.dcinteract.com
(Privately Held; 51-200 employees; Internet industry)
January 2000 — September 2001 (1 year 9 months)
Working for the technical division of Deepend, I was given sole responsibility of a number of web based projects using varying technologies such as ASP, ColdFusion & PHP. I helped build scalable, robust and maintainable sites for clients such as Conran, Haymarket Publishing, Lehman Brothers and SalomonSmithBarney.
(Privately Held; 51-200 employees; Online Media industry)
January 1999 — January 2000 (1 year 1 month)
At The Dialog Corporation I lead a team of five software engineers in the development and enhancement of an existing knowledge management product; LiveIntranet. My role involved the technical team leadership, design and development as well as deploying the product at client sites.
http://www.aprsmartlogik.com
(Privately Held; 51-200 employees; Automotive industry)
September 1997 — September 1999 (2 years 1 month)
Being one of the first developers to be recruited for the System Monitor team gave me the opportunity to be involved in the specification and design of a very large and complex product. The product provided a user interface to the embedded control units used on today’s Formula One cars and commercial road cars.
http://www.mclarenelectronics.com
(Partnership; 10,001 or more employees; Financial Services industry)
1994 — 1997 (3 years )
Development on a financial group reporting tool. I was also involved on a client specific project to customise the tool for use in the pharmaceutical industry. This allowed me to work closely with the client at their site in Switzerland analysing their requirements, designing and finally developing the solution with a small team of software engineers.