
Midwest Regional Manager @ Hoskin & Muir
Greater St. Louis Area

Midwest Regional Manager @ Hoskin & Muir
Greater St. Louis Area
A former professional athlete who completed degrees in both Finance and Management Information Systems while captaining his Division 1 baseball team. Over the past 7 years he's established a service oriented background, heavy in sales, technology, team collaboration, information management & process automation.
Mark has excellent knowledge and experience in process automation, installations and industry best practices. He has a keen ability to understand and resolve issues, commitment to customer satisfaction and excellent communication and presentation skills.
(Privately Held; Building Materials industry)
December 2006 — Present (3 years )
Spend 100% of my time traveling throughout Missouri, Illinois, Iowa, Kansas & Wisconsin. Utilize ERP, CRM and Blackberry technology to manage the Midwest territory. Primary customers are small to mid-sized privately owned businesses.
Territory Highlights
- Manage $2,800,000 territory
- 2009: 50% over quota
- 2008: 57% over quota
- 2007: 6% over quota
- A+ in Customer Service & Satisfaction
(Public Company; 501-1000 employees; SXT; Chemicals industry)
January 2003 — December 2006 (4 years )
Worked on a variety of different projects ranging from Lotus Notes administration & development to directing the Colors divisions world wide CRM effort. Reviewed, analyzed and evaluated business systems and user needs. Formulated systems to parallel overall business strategies. Works with business representatives to define user needs and corresponding information technology requirements.
- CRM Administrator -
Lead the CRM Projects full life cycle development and also negotiated deals with outside vendors. Operational responsibility for all internal business applications and enterprise-wide Customer Relationship Management (CRM) implementation.
- Inside Sales Representative -
I took this position with the expectation of heading up the CRM initiative once the capital was approved. - Maintained, built and grew customer base - Increased sales in my territory by 19% over the previous year. - Developed new accounts - Received quarterly sales training by IBM Training.
(Privately Held; 11-50 employees; Non-Profit Organization Management industry)
May 2002 — October 2002 (6 months)
- Spent the summer of 2002 pursuing my dream of playing professional baseball.
- Played for both the Gateway Grizzlies and the River City Rascals.
- http://msbaseball.blogspot.com
(Privately Held; 5001-10,000 employees; Information Technology and Services industry)
July 2001 — May 2002 (11 months)
(Public Company; 1001-5000 employees; HYSL; Computer Software industry)
August 2000 — May 2001 (10 months)
(Privately Held; 1-10 employees; Accounting industry)
May 1999 — August 1999 (4 months)
(Public Company; 201-500 employees; Financial Services industry)
May 1998 — August 1998 (4 months)
(Medical Practice industry)
May 1995 — August 1996 (1 year 4 months)
Worked as an office assistant in my fathers dental practice.
BS , FIN & MIS , 1996 — 2001
High School Diploma , 1992 — 1996
1983 — 1992
My Family, Golf, Softball, Nissan Murano, BlackBerry, CRM, Lotusphere, Louisville Cardinals, St. Louis Cardinals, Jeep, Baseball, Digital Photography, Video Cameras, Wireless Home Network, Lotus Notes, iExtensions, Dayton Flyers, XM Radio, PMP, Shower Enclosures, Heavy Glass, CardScan, StreetWizard, ACT!, SalesLogix, Sage, Mas 500, Beyond411, trackIT, Viigo, Microsoft SharePoint, Microsoft Dynamics, ERP
Project Management Institute [PMI], Bath Enclosure Manufacturers Association [BEMA], St. Louis Humidity, St. Louis Lotus Technologies Users Group
Captain on Dayton's Division 1 Varsity Baseball Team
High School - Varsity Baseball & Golf
Eagle Scout at age 12