Owner, Mondo Media, ACT! Certified Consultant
Greater Chicago Area
Owner, Mondo Media, ACT! Certified Consultant
Greater Chicago Area
Seasoned professional delivers fourteen years of software marketing, sales, consulting, development, training and technical support services, focusing on CRM (Customer Relationship Management) software. Managed all aspects of owning a business for nine years. Responded successfully to industry trends by creating two alliances and one new product from concept to delivery. Seeking opportunities to utilize diverse communication and computer skills, to assist business owners, sales professionals and information technology professionals work together for common goals.
ACT! Certified Consultant, ACT! Premier Trainer, Camtasia Studio, WiredContact, Microsoft Office, Mind Manager
(Privately Held; 1-10 employees; Computer Software industry)
August 2006 — Present (2 years 2 months)
I help people close more deals by installing ACT! software to manage my clients' CRM initiatives. This position is the merger of Mondo Media's consulting practice to merge with a larger organization to bring more resources without raising our rates to our current client base.
(Self-Employed; Myself Only; Computer Software industry)
October 1997 — Present (11 years)
Managed all aspects of owning a CRM consulting business for nine years. In 2004, I co-founded a national CRM (Customer Relationship Management) consultant alliance that has over 30 members in North America www.thecrmalliance.com. Over the last three years, I have developed two software training products for ACT! by Sage, www.mondolessons.com. In August 2006, I merged the consulting side of this business with The CRM Connection.
(Computer Software industry)
1999 — 2000 (1 year)
(Privately Held; 1-10 employees; Computer Hardware industry)
October 1997 — July 1999 (1 year 10 months)
We sold NLE (Non-Linear Editing) systems, Discreet edit* and Final Cut Pro to video post-production houses and TV stations.
(Public Company; 51-200 employees; MOBI; Computer Software industry)
August 1996 — August 1997 (1 year 1 month)
Sold mainframe report distribution software to Fortune 1000 companies in the banking industry.
(Privately Held; 11-50 employees; Computer Software industry)
June 1993 — May 1996 (3 years)
Sold non-linear video editing software by phone and by trade shows. Demonstrated software to prospects and clients. Managed 2 other inside sales representatives. Distributed and managed leads to reseller channel.
Training and Workplace Learning Management 2008 — 2009 (expected)
The concentration in Training and Workplace Learning Management is designed to build the strategies and skills needed to successfully train and manage the firms most valuable asset, employees. These courses apply towards by MBA if I decide to complete the rest of the courses.
BBA, Marketing, 1989 — 1993
Semester Abroad 1992 — 1992
Soccer, Football, Entrepreneurship, Digital Media, Western European History
The CRM Alliance, ASTD (American Society of Training & Development) --Chicago Chapter