Technical Writer at Vislink (MRC)
Greater Boston Area
- Current
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- Technical Writer at Vislink
- Past
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- Director of Publications, Custom IC at Cadence Design Systems, Inc.
- Senior Manager, Silicon-Package-Board at Cadence Design Systems
- Senior Writer, Functional Verification at Cadence Design Systems
- Senior Tech Writer (3 different areas) at Digital Equipment Corp..
- Technical Writer at Wang Laboratories
- Education
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- Eastern Nazarene College
- Recommended
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35 people have recommended Mark - Connections
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221
connections
- Industry
- Computer Software
Mark Metcalfe’s Summary
As a technical publications professional, I have worked in the commercial software and electronic design automation industries on a wide variety of platforms and authoring tools. I have a consistent track record of adapting to new technologies and leading others into best-in-class products and solutions. I consistently exceeded job expectations as indicated by awards and performance reviews.
With many years of technical experience and a degree in computer science, I combine excellent communication skills with technical disciplines, generating product content that has won the highest recognition from the Society for Technical Communications (STC) and other organizations.
My goals are to:
* Develop strategies for an organization to design and deliver technical information in concise and useful ways using state-of-the-art methods.
* Apply customer-focused expertise to influence user interface design and user documentation.
* Sharply focus a writing group on business objectives.
Mark Metcalfe’s Specialties:
Global and Cross-functional Teaming, Technical Writing, Technical Publications, Information Development, Documentation Specialist, Documentation Design, Technical Communication. Skilled with…
Adobe FrameMaker
Adobe Acrobat
Adobe RoboHelp
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft SharePoint
Microsoft Outlook
Microsoft NetMeeting
HTML and Wiki editors
Mark Metcalfe’s Experience
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Technical Writer
Vislink
(Public Company; Telecommunications industry)
August 2009 — Present (5 months)
Hardware and Software Technical Writer for the Microwave Radio Communications division of VisLink.
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Director of Publications, Custom IC
Cadence Design Systems, Inc.
(Public Company; 1001-5000 employees; CDNS; Computer Software industry)
May 2006 — November 2008 (2 years 7 months)
Successfully unified and managed a global team of 20 technical publications professionals in the UK, India, and in various locations throughout the US. (Custom IC had numerous projects on multiple platforms and multiple releases.) Introduced multimedia in documentation at Cadence. Created dynamic wiki-based documentation specifications. Worked on XML/DITA/topic-based solution for enterprise documentation.
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Senior Manager, Silicon-Package-Board
Cadence Design Systems
(Public Company; 1001-5000 employees; CDNS; Computer Software industry)
October 1999 — May 2006 (6 years 8 months)
Successfully managed a group of 7 technical writers and 1 technical editor, collaborated with a team in India of the same size, and set the direction for SPB documentation. Additionally, coordinated with another Pubs group in a merger with OrCAD. Implemented a phased strategy to converge diverse formats into a consistent information set. Introduced multimedia in documentation to SPB (and later to Cadence). Established customer relations at user group conferences to implement customer-focused continuous improvement in the documentation.
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Senior Writer, Functional Verification
Cadence Design Systems
(Public Company; 1001-5000 employees; CDNS; Computer Software industry)
April 1995 — October 1999 (4 years 7 months)
Wrote documentation for the Verilog-XL product line, singularly managing over 2000 pages of information. Redefined the look of documentation by getting Cadence to adopt a new screen capture tool and method. I was asked to join the Silicon-Package-Board (SPB) team because I had the reputation of being a "fire fighter" (a person who is able to come onto a project with little notice and perform well). In October of 1999, I was promoted to manage the SPB writing group.
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Senior Tech Writer (3 different areas)
Digital Equipment Corp..
(Computer Software industry)
1987 — 1995 (8 years )
Analyzed user interface designs for new products. Planned and implemented testing procedures resulting in a more intuitive software product and greater customer satisfaction. Designed multi-platform documentation for system utilities, commands, and layered products. Inherited a maintenance mess for the most widely used Digital manual and turned it into an efficient, easily maintainable project. Reorganized and reduced a system resource monitoring manual, making it more useful, saving nearly 50% of the page count, and significantly reducing production costs.
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Technical Writer
Wang Laboratories
(Public Company; WANG; Computer Software industry)
August 1984 — December 1985 (1 year 5 months)
Worked on the Wang VS operating system documentation, garnering an award from the Society of Technical Communication (STC).
Mark Metcalfe’s Education
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Eastern Nazarene College
BA , Computer Science , 1977 — 1984
Bachelor of Arts degree in Computer Science with excellent communication skills combines the best disciplines for technical publications.
Additional Information
Mark Metcalfe’s Groups:
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DEC Alumni -
Cadence Design Systems -
Cadence Alumni Group -
Wang Alumni -
NetworkForWork.com -
CIDM (The Center for Information-Development Management)
Mark Metcalfe’s Honors:
Best Documentation for Board Design, EETimes Survey, 2002
Awarded by subscribers of EETimes, 2002, in recognition of the documentation produced by the group that I manage.
Quality Award for Documentation and Communication
Cadence Design Systems, Inc., 2001
Awarded to the writing group that I managed for responding to customer issues and significantly improving the documentation set.
Award of Distinction, Digital Equipment Corporation, 1990
Received the Society for Technical Communication's highest award for Guide to DEC/Test Manager.
Award of Merit, Wang Laboratories, Inc., 1986
Received the Society for Technical Communication's award for the VS Operating System Master Index.
Outstanding Achievement, Wang Laboratories, Inc., 1985
Received an award from Wang Labs for improving the design of a user interface for an operating system utility.
Mark Metcalfe’s Contact Settings
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