
Business technology professional helping organizations achieve their business goals
Great Falls, Montana Area

Business technology professional helping organizations achieve their business goals
Great Falls, Montana Area
Business technology professional helping organizations achieve their goals by bringing together business and technology needs. Leveraging years of experience from multiple industries, Mark has guided and implemented solutions to deliver high performance for startups to large organizations. By providing research and insight through blogging and articles, helps you understand and utilize the technology that matters to your business.
Infrastructure design, project management, virtualization, data center efficiency & cost reduction, green IT, disaster recovery
(Privately Held; Information Technology and Services industry)
January 2008 — Present (1 year 7 months)
Director of business development and services. Research, develop and implement innovative and creative solutions to best harness technology, while solidifying bottom line value and increasing ROI while saving money. Manage multiple projects from infancy to successful completion, and onward.
(Privately Held; Financial Services industry)
August 2006 — Present (3 years)
Manage a combination of over 250 physical and virtual servers, ensuring their stability and high availability. Coordinate functions and services, serving a user base of 1,000 within the largest full-service investment firm based in the Northwest, between 59 sites, spread across eight states. Assist with budget decisions and develop plans for allocation of technology spending. Provide multiple services to ensure security, best performance, and disaster recovery capabilities.
Required and driven to be well versed in virtualization, messaging, compliance, SAN information storage and security best practices. Design, procure, and maintain multiple clusters providing virtual server consolidation and fail over.
(Privately Held; Information Technology and Services industry)
August 2004 — Present (5 years)
Execute a wide range of IT services contracted with service buyers. Maintain a service profile detailing capabilities and interests, and ratings by customers, based on my work completed through the OnForce platform.
(Non-Profit Organization Management industry)
February 2007 — January 2008 (1 year)
Elected as representative for a group of homeowner families during construction, and post-construction of their homes. Stood as an acting liaison between the general contractor, city and government officials, and lenders. Provided issue resolution assistance and training where needed.
(Privately Held; Financial Services industry)
April 2005 — August 2006 (1 year 5 months)
Provide remarkable internal IT support to a user base of 950, across over 50 locations, eight states, and within the largest full-service investment firm based in the Northwest. Procure and ship new hardware for remote branch locations, and support a wide variety of software applications. Intermediate Active Directory management. Assist with branch upgrades with physical and remote projects. Key player in inventory and asset tracking project.
(Computer Hardware industry)
July 2004 — April 2005 (10 months)
Deliver professional technical support to customers with service agreements for computers and peripherals. Strong focus on issue resolution, status reporting and exercising effective customer service skills.
Technology, learning, DIY projects, humanity, service projects
VMware Certified Professional (VCP)