Mark Mangano
CIO at Appletree Answers
- Location
- Greater Philadelphia Area
- Industry
- Information Technology and Services
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Mark Mangano's Overview
- Current
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- CIO at Appletree Answers
- Past
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- VP, Business Development at CRM Manager
- Front Office Technology at Aberdeen Asset Management
- VP, IT at Nationwide Funds Group
- Director, Application Development at Nationwide Funds Group
- Manager, Application Development at Nationwide Funds Group
- Web Developer at Nationwide Funds Group
- Web Developer at Bloomberg Financial Markets
- Assistant Circulation Director at Capital Publications
- Classroom Trainer at US Office of Personnel Management
- Education
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- Seton Hall University
- Connections
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257 connections
Mark Mangano's Summary
Well-respected, results-driven technology executive with strong CRM, eBusiness and data management experience. Extensive knowledge of web technology. Proven record of utilizing technology to support sales and marketing initiatives.
Specialties
Salesforce.com, CRM, SaaS, Internet, eBusiness, Project Management, Technology Leadership, Interwoven, Oracle, blogging, RSS, podcasts, Wordpress, social media
Mark Mangano's Experience
VP, Business Development
CRM Manager
Privately Held; 11-50 employees; Information Technology and Services industry
September 2008 – July 2010 (1 year 11 months)
CRM manager is a leading Software as a Service (SaaS) implementation and integration firm in the Mid-Atlantic region, specializing in salesforce.com and Google Enterprise solutions.
Perform full life-cycle Salesforce.com implementations including: business process reviews, application configuration and customization, data migration, data integration, analytics, end-user and administrator training.
Perform Sales Engineering duties in support of sales process. Assist in scoping projects.
Act as engagement manager on all technical implementations.
Front Office Technology
Aberdeen Asset Management
Public Company; 1001-5000 employees; ADN LN; Investment Management industry
April 2008 – August 2008 (5 months)
As a result of the acquisition of actively-managed equity mutual funds from Nationwide Funds Group, became employee of Aberdeen Asset Management, a global asset management firm based in the UK.
Led all web development and CRM efforts for US Equity team.
VP, IT
Nationwide Funds Group
March 2007 – April 2008 (1 year 2 months)
Manage team of network administrators, developers, analysts and database administrators. Areas of responsibility include infrastructure, help desk, telecommunications, investment systems support, CRM, eBusiness, web infrastructure, sales reporting and data warehousing.
Director, Application Development
Nationwide Funds Group
2002 – February 2007 (5 years)
Managed team of 6 including, application developers, database administrator, business analyst and CRM administrator.
Led team that successfully implemented enterprise edition of Salesforce.com. Migrated data and users from Siebel 99 and ACT! Integrated mutual fund sales data into Salesforce.com with Oracle backend. Projects included needs analysis, vendor evaluation and selection and implementation. Maintenance and support on-going.
Web Developer
Bloomberg Financial Markets
Privately Held; 10,001+ employees; Financial Services industry
October 1997 – December 1999 (2 years 3 months)
Hired as part of team to relaunch corporate flagship website, Bloomberg.com. Worked effectively with all parts of the organization from news and broadcasting to magazine and sports while representing the web team. Led team that successfully implemented all foreign language, localized versions of website. Reported to Director of Web Development.
Assistant Circulation Director
Capital Publications
January 1995 – January 1997 (2 years 1 month)
Successfully managed customer service team. Worked closely with Circulation Director in daily operation of newsletter and ancillary product business. Member of executive management team. Reported to Circulation Director.
Classroom Trainer
US Office of Personnel Management
Government Agency; 5001-10,000 employees; Government Administration industry
July 1993 – January 1995 (1 year 7 months)
Mark Mangano's Education
Seton Hall University
BA, Communications
1989 – 1993
Activities and Societies: Pep Band,PRSA
Mark Mangano's Additional Information
- Groups and Associations:
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Salesforce.com
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