Product Manager at OpenJaw Technologies
Ireland
- Current
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- Product Manager at OpenJaw Technologies
- Past
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- Programmer at Irish Life
- Education
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- Trinity College, Dublin
- St. Muredach's College
- Recommended
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8 people have recommended Mark - Connections
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232
connections
- Industry
- Information Technology and Services
- Websites
Mark Lenahan’s Summary
Career:
Currently working as system architect and product manager. My role includes product definition and roadmap, collating and generalising the requirements of multiple customers and solution lines into a generic product, and sales and marketing support.
I have 17 years of IT experience, for the past 11 years specialising in the travel industry and working with travel agencies, airports, airlines, tour operators and industry standards bodies such as IATA and OTA.
Life:
Married to Andrea Leite Marques, from Rio De Janeiro, Brazil and living in Dun Laoghaire, Dublin, Ireland.
Mark Lenahan’s Specialties:
Travel sales & distribution; Internet Booking Engines (IBEs), Call/contact centres (sales and post-sales servicing); Airline passenger systems (Res/GDS/DCS), Airline legacy hosts and protocols; System, product and solution architecture; Technology integration; B2B and B2C; Product management; Technology sales and marketing support; User interface design (esp. web based systems); Web services, XML/XSD; Industry standards include OTA (www.opentravel.org) and IATA (www.iata.org).
Mark Lenahan’s Experience
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Product Manager
OpenJaw Technologies
(Privately Held; 51-200 employees; Information Technology and Services industry)
August 2006 — Present (3 years)
Based in Dublin, Ireland.
Product manager and system architect for airline products and services.
Currently defining product for post-sales service of "dynamic" packages. Dynamic packages are holiday and business trips sold by travel agencies and tour operators, where individual components (flights, car, hotel, etc.) are sourced and packaged in real time from multiple direct-connect travel suppliers (airlines, car rental companies, hotels, etc.). Post sales service can occur online or via call centre and includes cancellation, updates, passenger changes, refunds / additional payments, cross selling and dynamic repricing of both "opaque" and "transparent" packages. -
Integration Manager
SITA
(Privately Held; 1001-5000 employees; Information Technology and Services industry)
August 2003 — July 2006 (3 years)
Product Manager for Runway/SITA Integration platform. Responsibilities included: architecture, definition, roadmap and planning, sales technical support, P&L and business cases, RFIs/RFPs.
Aside from product manager, worked as integration manager to help define enterprise/product integration and product rationalisation strategy, as well as playing a direct part large customer (airline) bids.
Based in Dun Laoghaire, Co. Dublin, Ireland. -
System Architect
Eland
(Privately Held; 51-200 employees; Information Technology and Services industry)
May 1999 — August 2003 (4 years 4 months)
(Eland became VTI in 1999)
Worked in various locations including Brighton, UK; Dublin, Ireland; Miami, USA.
Product architecture and design, solution design, technical sales, project delivery.
The product, "Runway" (subsequently "SITA Integration Platform"), is a cross-platform C/C++ server for integrating travel legacy hosts to modern development environments (e.g. from MATIP/EDIFACT to XML/web services). -
Senior Developer / Consultant
VTI
(Privately Held; 11-50 employees; Information Technology and Services industry)
August 1995 — May 1999 (3 years 10 months)
(VTI subsequently became Eland)
Based in Brighton, UK and Dublin, Ireland. Analyst and Programmer in call centre and travel service systems. Primarily dealt with travel agencies and airlines. Worked on several customer projects, solution and product development, and requirements gathering. Technology mainly Windows based C/C++ for travel legacy (GDS) terminal emulation, agent desktop GUIs, RDBMS and legacy integration. -
Programmer
Irish Life
(Public Company; 1001-5000 employees; Information Technology and Services industry)
September 1989 — August 1995 (6 years)
Life Insurance, Pensions and Investments company based in Dublin, Ireland. Started as mainframe programmer using PL/1, CICS, JCL, Mantis/Supra, Rexx/Exec2/ISPF, S360 Asm., VM/CMS, TSO, MVS. Company transitioned to mid-range (Unix, C, C++, Oracle) and PC/Windows (Clipper, dBase, Access, Visual Basic, C/C++, MS-Office). Irish Life was privatised (from semi-state) in the same period. Worked in developer support and training. Attended Trinity College in evenings during the same period to earn BSc in computer science.
Mark Lenahan’s Education
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Trinity College, Dublin
BSc , Computer Science , 1990 — 1994
Evening class student while working in Irish Life Assurance.
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St. Muredach's College
English, Art, Physics, Math, Chemistry, French, Irish 1984 — 1989
Additional Information
Mark Lenahan’s Websites:
Mark Lenahan’s Interests:
Intergation, XML and WS standards, technology product management, technology sales, travel, books, movies, long distance running
Mark Lenahan’s Contact Settings
Interested In:
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
