Mark Hillary

• Who Moved My Job?

  • Lulu
  • 2008
  Authors: Mark Hillary

  When sheepdogs Winston, Charlie, and Blair find their idyllic life on an English farm disrupted by the arrival of lower-cost foreign herding dogs they embark on an adventure that changes their lives forever. Who Moved My Job? follows these three Border Collies on an adventure through London where they are locked in a home for stray dogs, live rough in a cemetery, and meet a wise old Staffordshire Bull Terrier before eventually finding how to apply the skills they learned on the farm to life in the city. It is a tale for anyone with an interest in globalisation. For anyone with an interest in how jobs and companies are changing. It is a tale for anyone with a job - a job that has yet to move . . .

• Global Services: Moving to a Level Playing Field

  • British Computer Society
  • 2007
  Authors: Mark Hillary, Dr Richard Sykes

  The book examines the current situation and likely future developments in the global services market place. It applies the lessons learned from other industries to the IT services arena. The book recognizes that offshoring is a category of the international trade in services, and a natural development in the ongoing globalization of trade and commerce, rather than a novelty to be feared. It is aimed at an international audience of executives, board level and senior management and at ICT vendors.

• Talking Outsourcing

  • Lulu
  • 2009
  Authors: Mark Hillary

  Talking Outsourcing is based on the blog Mark Kobayashi-Hillary has written for Computing magazine (published by Incisive Media) since 2006. The Talking Outsourcing blog has become firmly established as the leading international source of opinion and debate on outsourcing. In this book, Mark collects together more than 300 blog entries and provides additional comment and analysis on the industry trends identified within the blog over the past few years. --- "We are seeing that interest in outsourcing has never been stronger, and of course client requirements continue to evolve. Mark is clearly a leading commentator in this area, he provides perceptive industry leadership and facilitates thought provoking discussions. It is great to see this information and debate being brought together in this publication!" Clive Harris Distinguished Engineer,Chief Innovation Officer, IBM

• Quem Mexeu No Meu Emprego?

  • Lulu
  • 2009
  Authors: Mark Hillary, Angelica Mari

  Quando três fila brasileiros tem suas vidas idílicas na Fazenda Boa Viagem interrompidas pela chegada de cães boiadeiros de baixo custo, começa uma aventura que mudará suas vidas para sempre. Quem Mexeu No Meu Emprego? conta a mirabolante estória destes três filas em busca de um novo propósito de vida. Mas será que eles se adaptarão ao ritmo alucinante de São Paulo, longe da fazenda que eles conhecem e amam?
  [Brazilian version of Who Moved My Job?]

• Building a Future with BRICs

  • Springer
  • 2007
  Authors: Mark Hillary

  In 2003, Goldman Sachs published a startling report on the BRICs (Brazil, Russia, India, and China) region: These four countries would be larger than the G6 economics within 40 years, muscling their way to economic dominance over the coming decades, and powering past developed countries such as the United Kingdom, Germany, and Japan. This book focuses on the technology and technology-enabled services that underpin this social and economic revolution. The editor analyses the reasons why these four countries are in a unique position to lead a 21st century growth in international services. He then features 12 chapters written by the most important chief executives from the BRICs service economy. Indian technology leaders, such as Nandan Nilekani (Infosys), Shiv Nadar (HCL), and Rajendra Pawar (NIIT), feature alongside their peers from Brazil, Russia, and China outlining their views on the next decade for offshoring.

• Outsourcing to India: The Offshore Advantage

  • Springer
  • 2004
  Authors: Mark Hillary

  A day does not pass without a newspaper report about yet another company that has started outsourcing technology or other business processes to India. Managers across the world are beating a path to India because it is the global leader for offshore IT-enabled services. Many corporate leaders seek to reduce their costs. Many seek to improve service quality, but not many understand India on their first visit and some are confused by clashes of culture. This book aims to introduce India, the major players in the Indian service industry, the reasons why you should utilise India as an offshore outsourcing destination and the steps you need to take to find and work with a local partner. This book advises you on who is important, where they are and what they are doing in India. It will help you to avoid cultural clashes and smooth over the traumatic transition period once you decide outsourcing to India is the right strategic decision for your company.

• Outsourcing to India: The Offshore Advantage (2nd Ed)

  • Springer
  • 2005
  Authors: Mark Hillary

  From the reviews of the second edition: "This second edition has been completely revised the publisher claim, with up-to-date information on the latest state of development in the country. … this book still offers valuable information about the IT-enabled service industries in this continent. The current second edition is a useful text for anyone who is looking to the future for involvement with a country that is already making its mark in IT and offers potentially not only a flourishing market but also growing pool of IT workers." (W. R. Howard, Kybernetes, Vol. 37 (1), 2008)
  

• Technology and Offshore Outsourcing Strategies

  • Palgrave MacMillan
  • 2005
  Authors: Mark Hillary, Peter Brudenall

  [Editor Peter Brudenall - I contributed a chapter to this book]
  Outsourcing has become one of the most important trends used in managing the enterprise during the last ten years and is now transforming the corporation. At the same time, it is one of the most talked about and hotly debated topics of our times. This book analyses these trends with leading outsourcing practitioners providing a strategic look at how the modern corporation can succeed through outsourcing, the pitfalls and hidden costs of offshoring, what to include in an outsourcing contract, and what outsourcing will look like in the future.

• Outsourcing to India - A Legal Handbook

  • Springer
  • 2007
  Authors: Mark Hillary, Bharat Vagadia

  [Bharat Vagadia is the author - I contributed a foreword to his book]
  From the reviews: "Outsourcing to India: A Legal Handbook is a welcome addition to the library of books on outsourcing to India. … the book contains information useful to the attorney drafting instruments to be used between a service provider and an outsourcer, and information for the person working on the business side of the outsourcing relationship. … This book is a solid resource for any professional new to outsourcing because it focuses only on relevant information and concerns both lawyers and business professionals alike." (International Law and Management Review, Vol. 4, 2008)
  

• The Outsourcing Yearbook

  • VNU Incisive Media
  • 2007
  Authors: Mark Hillary

  A title issued by the publishers of 'Computing' magazine and focused on offering insights into outsourcing in 2007 through a series of interviews with thought-leaders and practitioners.

Mark Hillary is an author, blogger, and advisor on technology and globalisation. He has written several successful books, including ‘Global Services: Moving to a Level Playing Field’, ‘Who Moved My Job?’, ‘Talking Outsourcing’, and ‘Building a Future with BRICs’.

Mark is CEO of Brazilian tech research firm, IT Decisions; buy-side focused with the largest active community of CIOs in Brazil.

He is one of the best known British bloggers focused on politics, globalisation and technology and is a regular contributor to The Huffington Post, Reuters, The Guardian, and Computer Weekly.

Mark’s blogging for Reuters is particularly focused on British politics and the network society – he live-blogged the entire 2010 general election with a focus on issues such as immigration, hi-tech services, and the digital economy.

Mark is one of 100 official British bloggers covering the London 2012 Olympics. He was shortlisted as business blogger of the year in 2009 & 2011 by Computer Weekly and won the SSON 2011 best blogger award.

Mark has advised the UN on the development of the IT industry in Africa and Bangladesh, the Indian government on service exports, and the British government on developing a hi-tech economy – as well as being a blogging mentor to teenage children under the guidance of the Department for Education.

Mark is a visiting MBA lecturer at London South Bank University, focused on corporate structures and the globalisation of services. He has lectured at several other universities, inc. LSE and Loughborough. He is presently writing a book about Twitter and a UN book on social media use in developing countries.

Mark's wedding on BBC
http://www.bbc.co.uk/news/technology-12280897

Book Mark to speak in the US
http://j.mp/mhspeakusa

Book Mark to speak outside the US
http://j.mp/mhspeakeu

www.itdecs.com

• Top Blogger of 2011

  Shared Services and Outsourcing Network
  • June 2011

  SSON awarded me the accolade of 'top blogger 2011' for my personal blog:
  http://www.ssonetwork.com/shared-services-and-outsourcing-top-blogger-awards/11812-6-A

• Business blog of the year 2009

  Computer Weekly
  • November 2009

  My Talking Outsourcing blog in Computing magazine (now there is a Talking Outsourcing book) was shortlisted as business blog of the year by Computer Weekly in 2009.

• Best use of Social Media (Individual)

  Computer Weekly
  • November 2011

  Shortlisted for this award.

• IT Professional Blogger of the Year

  Computer Weekly
  • November 2011

  Shortlisted for this award.

• Chartered Information Technology Professional

  • British Computer Society
  • License 9283601
  • May 2002

1. Writing
2. Outsourcing
3. IT Outsourcing
4. Brazil
5. IT Strategy
6. Blogging
7. Corporate Blogging
8. Books
9. Interviewing
10. Twitter
11. Audio Editing
12. Video Editing
13. Offshore Project Management
14. Social Media
15. Social Media Marketing
16. Social Networking
17. Offshoring
18. Outsourcing Management
19. Outsourcing Advisory
20. Microblogging
21. LinkedIn
22. Business Journalism
23. Politics
24. Current Affairs
25. News Analysis
26. Corporate Communications
27. Journalism
28. Editing
29. Globalization
30. Research
31. Publishing
32. Web 2.0
33. Business Strategy
34. Management Consulting
35. Digital Marketing
36. Marketing Strategy

View All (36) Skills View Fewer Skills

Interests:

Music, theatre, writing, cricket, boxing, running, cycling...

Groups and Associations:

British Computer Society National Outsourcing Association United Nations

• 
  BCS ELITE
• 
  BRASSCOM - The Brazilian Association of Information Technology and Communication Companies
• 
  Brazil - All Things Business
• 
  Brookman & May Limited
• 
  Business & Jobs BRASIL
• 
  CONTABILIDADE - VAGAS E NETWORKING
• 
  CW500 Club
• 
  Chief Information Officer (CIO) Network - The Group for CIOs
• 
  Developer & Technology Professionals
• 
  FATEC - Faculdade de Tecnologia
• 
  Forrester Research: Brasil
• 
  Friends of LinkedIn
• 
  GRUPO DE EXECUTIVOS DO BRASIL / BRAZIL
• 
  GSSOCX - Global Shared Services, Outsourcing & Consulting Xchange
• 
  Global Insurance Professionals
• 
  IAOP in Latin America
• 
  IAOP's Global Community
• 
  IT Decisions - Your source of data on Brazil IT
• 
  IT/Software Development Outsourcing and Offshoring
• 
  ITC - International Trade Centre
• 
  Infocast Brazil Finance & Investment News
• 
  InformationWeek Brasil
• 
  Insurance Professionals
• 
  Latam Journalists
• 
  Latin America Software Professionals
• 
  London South Bank University (LSBU)
• 
  NASSCOM India Leadership Forum
• 
  National Outsourcing Association
• 
  Offshoring & Outsourcing Forum
• 
  Outsource Magazine - User & Advisory Group
• 
  Outsource Magazine - Vendor Group
• 
  Outsourcing & Globalization Forum
• 
  Outsourcing & Offshoring
• 
  Outsourcing@UK
• 
  SP VAGAS EXECUTIVAS, BUSINESS & JOBS: networking, management, executives and professionals
• 
  THE GLOBAL SOURCING COUNCIL (GSC)
• 
  TI Especialistas - Brasil
• 
  TI Especialistas / SP
• 
  Talking Outsourcing
• 
  Teleperformance UK
• 
  The 2010 Black Book of Outsourcing
• 
  The BPO and Offshoring Best Practices Forum
• 
  The International Association of Outsourcing Professionals® (IAOP®)
• 
  Thomas Eggar Technology Group
• 
  Tomorrow's IT Leaders
• 
  Tweeple
• 
  UK CIO & IT Leadership Network
• 
  twitter innovators Innovation & Creativity Network of Tweeters
• 
  ✩ VAGAS & JOBS ✩ Brasil Business: Council of Executives & Professionals - Empregos e Oportunidades ®

Honors and Awards:

Author of multiple books - take a look at www.markhillary.com for details