Project Manager at Shell
Greater New Orleans Area
- Current
-
- IT Project Manager at Shell Oil Company
- Past
-
- IT Project Manager at Capital One Bank and Capital One Financial
- IT Project Manager/IT Infrastructure Manager at Laitram
- System Engineer at Computerized Processes Unlimited, Inc.
- Software Mechanization Engineer at General Dynamics
- Education
-
- Louisiana Tech University
- Louisiana Tech University
- Connections
-
75
connections
- Industry
- Information Technology and Services
- Websites
Mark Duck, PMP’s Summary
During the last 5-7 years, I've specialized in IT Project Management and have a Project Management Professional (PMP) Certification from the Project Management Institute (PMI). I'm able to capitalize on a strong IT technical background gained from my earlier career assignments in software development, network/server administration and data center management. I've managed a diverse range of IT projects including Microsoft Active Directory roll outs, Wireless hand held deployments, Avaya telecom switch upgrades including VOIP, CapitalOne Bank branch computer refresh (350 locations), and, most recently, a major security upgrade project at Shell Oil to increase the security for the control and automation networks at onshore and offshore oil production facilities.
Mark Duck, PMP’s Specialties:
IT Project Management, PMP Certification from PMI, Microsoft Project, Stakeholder management, Communications, Organization, Teamwork, Active Directory Administration, Terminal Services, Citrix, Firewalls, Switches, Routers, Network Design, TCP/IP, SMTP, Secure FTP, Process and Procedure Documentation, Technical Writing.
Mark Duck, PMP’s Experience
-
IT Project Manager
Shell Oil Company
(Public Company; 10,001 or more employees; RDS; Oil & Energy industry)
December 2006 — Present (3 years )
I'm currently managing the implementation of several Process Control Access Domain (PCAD) systems for Shell Oil Americas Region. A PCAD is composed of a clustered firewall, application server, and a database server and is used to place a barrier between Shell's production control networks and the office networks. This project involves the technical implementation of this technology and the related process work flow changes, training, etc.
-
IT Project Manager
Capital One Bank and Capital One Financial
(Banking industry)
February 2006 — December 2006 (11 months)
I managed the roll out of a new IT template for approximately 350 locations in Louisiana and Texas. The locations included mostly branches but also included all the back office locations, call centers and training centers as well. 3900 PCs/Monitors replaced; 1100 PCs re-imaged; 400 printers replaced.
This project involved a significant number of resources including three field teams that performed the actual work in each location of removing old equipment and installing the new equipment and testing. Supporting the field teams were help desk, systems/network/desktop engineering and project management functions. Project management included scheduling all work, coordination of all resources to perform work, working with key stakeholders (high level management) and project team, reporting status to key stakeholders, facilitating technical problem resolution, budget management, invoicing, warehouse/inventory management, equipment disposal, etc. -
IT Project Manager/IT Infrastructure Manager
Laitram
(Privately Held; Machinery industry)
February 1996 — January 2006 (10 years )
IT Project Manager
>> Implement hot site disaster recovery (DR) for U.S. data center – declared disaster with Hurricane Katrina and successfully relocated data center to hot site. (2005)
>> Implement Storage Area Network and VMWare servers to support DR.
>> Implement Avaya telephone PBX and voicemail with VOIP to Europe PBX. (2005)
>> Implement Microsoft Active Directory in U.S. and Europe. (2004)
>> Implement Lotus Notes calendaring system in U.S. and Europe. (2004)
>> Implement Wireless handheld (PocketPC) scanners for inventory management in U.S. warehouse (and later in Europe). (2003)
>> Implement global Sprint IP network connecting US, UK and Netherlands locations in support of warehouse scanner
>> Build out the campus network using Gigabit backbone and IP switches and implement global network to connect US and Europe offices.
>> Introduced network security technology and periodic network intrusion audits.
>> Setup remote offices in Japan, Australia and Brazil. -
System Engineer
Computerized Processes Unlimited, Inc.
(Privately Held; 11-50 employees; Oil & Energy industry)
February 1991 — February 1996 (5 years 1 month)
As a system analyst/programmer, I was responsible for writing software that interfaced control room monitoring systems (host) to devices used on off-shore oil production facilities. The host systems would monitor critical data points such as temperatures, pressures, valve positions, etc. and notify operators of any abnormal events. Clients included Shell, Mobil and Texaco. I assisted with the installation of the SCADA systems on the Shell Auger and Mars platforms.
I transitioned to managing a team responsible for setting up IP networks on client projects as well managing the company network. We started setting up firewalls for clients using toolkits prior to the time when commercial firewalls were available. -
Software Mechanization Engineer
General Dynamics
(Public Company; 10,001 or more employees; GD; Defense & Space industry)
June 1989 — January 1991 (1 year 8 months)
I worked under secret and special program access clearances developing avionics software for the Navy A-12 stealth medium attack aircraft. While waiting on clearance, worked on Israeli F-16 avionics program. The A-12 project was terminated in 1991 by the defense department and remains the largest defense contract ever terminated.
Mark Duck, PMP’s Education
-
Louisiana Tech University
MS Computer Science , 1987 — 1989
-
Louisiana Tech University
BS Electrical Engineering , 1981 — 1986
Additional Information
Mark Duck, PMP’s Websites:
Mark Duck, PMP’s Groups:
Member of Project Management Institute (PMI) and IEEE. Board Member, PMI Greater New Orleans Chapter (VP Communications, Webmaster)
Mark Duck, PMP’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- expertise requests
- reference requests
- getting back in touch
