at ProMAS
Little Rock, Arkansas Area
- Current
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- Senior Consultant at ProMAS LLC
- Ph.D. Student at Georgia State University
- Past
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- Instructor of English at North Georgia College & State University
- Owner at Mark David Anthony - Communications/Technology Consultant
- Part-Time IT and Communications Director at HTH Building Services, Inc.
- Graduate Assistant / Technical Writer at Georgia State University
- Contract Documentation Analyst, Technical Writer at Racemi, Inc.
- Intern Supervisor at St. Leo University
- Graduate Assistant / Teaching Intern at Kennesaw State University
- Graduate Assistant / Assistant to the Director at Kennesaw State University
- Director of Technical Services at ProMAS
- Graduate Assistant / Editorial Intern at Kennesaw State University
- Freelance Writer at Russellville Courier
- Media Director at Chalcedon Presbyterian Church
- Senior Director of Quality, Training, and Engineering at OneSource
- IT Director at Perimeter Maintenance Corporation
- Regional Manager at UCS Corporation
- General Manager at Environment Control
- Sales and Marketing Manager at Environment Control
- Staff Writer at Americus Times-Recorder
- Tutor at Georgia Southwestern State University
- Education
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- Georgia State University
- Kennesaw State University
- Arkansas Tech University
- Georgia Perimeter College
- Georgia Southwestern State University
- Recommended
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connections
- Industry
- Higher Education
- Websites
Mark Anthony’s Summary
After a career in information technology, communications, and management, I returned to college to earn my M.A. in Professional Writing. I am currently working on my Ph.D. in Rhetoric, Composition, and Professional and Technical Writing at Georgia State University, in addition to teaching and consulting. I spend a great deal of time studying technology in relation to culture, communication, and rhetoric.
My academic research interests include:
- Public Communication and theories of the public
- Digital Rhetoric and Online Discourse
- New Media
- Identity Issues
- Issues of embodiment/disembodiment (e.g. online ethnography)
- The “Social Web,” and the “Semantic Internet”
- Intellectual Property
- Multimedia Writing (Writing Across Media)
- Computers and Composition / Technology in Pedagogy
- Genre Theory
- Civil Discourse: Especially as related to discourse of politics, religion, and race
- Postmodernism
- Visual Rhetoric (special interest in digital and online visual rhetoric)
- Popular Culture and American Studies (special interest in digital culture)
- Gaming Rhetoric
I have multiple IBM and HP certifications and a long history of IT experience. I love all things geeky, but I'm more of a big picture and strategy person than the guy who sits and codes for days on end. I prefer to work on the design, implementation, writing, and usability ends of the project.
IBM Certified Specialist (7 certs):
-- RS/6000 SP AND PSSP V3
-- pSeries AIX System Support
-- p690 Technical Support
-- eServer i5 iSeries Technical Solutions Implementer V5R3
-- RS/6000 SP AND PSSP V3
-- p5 and pSeries Technical Sales Support
-- AIX V4.3 System Support
HP Certified Professional (3 certs):
-- Enterprise Solutions Presales Professional 1
-- Enterprise Solutions Presales Professional 2
-- Power On with HP for Technical Professionals - Multi-OS exam
Over 15 years Experience with Microsoft Technologies (Server and desktop)
Mark Anthony’s Specialties:
Instructional Design; Technical Writing; Creative and Nonfiction Writing; ISO 9002 Admin, Documentation, & Auditing; Proposal Mgmt; Learning Management Systems (WebCT, Moodle, Angel, etc.; CSS; XHTML; Adobe Apps (InDesign, Photoshop, Dreamweaver, Illustrator, etc); Web Hosting and Technologies (mySQL; CSS, etc.); Mac OS; Wordpress; Joomla; Microsoft Server; Sharepoint; Exchange; Office Apps; Google Apps; Trac; TracWiki; KnowledgeTree; Unix; Linux; OpenOffice; User Centered Design and Usability.
Mark Anthony’s Experience
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Senior Consultant
ProMAS LLC
(Information Technology and Services industry)
June 2008 — Present (4 months)
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Ph.D. Student
Georgia State University
(Educational Institution; 5001-10,000 employees; Higher Education industry)
August 2006 — Present (2 years 2 months)
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Instructor of English
North Georgia College & State University
(Educational Institution; 501-1000 employees; Higher Education industry)
January 2007 — June 2008 (1 year 6 months)
Teaching English 1101 and 1102.
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Owner
Mark David Anthony - Communications/Technology Consultant
(Public Relations and Communications industry)
January 1988 — June 2008 (20 years 6 months)
I recently merged my consultancy into ProMAS.
During my time as an independent consultant, in addition to helping organizations develop effective communication and technology strategies and tactics, I also provided services ranging from copy writing to instructional design to networking to web design.
My background includes extensive experience in political campaign management, speech-writing, communications direction, press relations, and other services to candidates for offices ranging from state house to congress to president. -
Part-Time IT and Communications Director
HTH Building Services, Inc.
(Public Company; 501-1000 employees; Furniture industry)
January 2002 — June 2008 (6 years 6 months)
I provided IT management and communications services for this company since their inception in 2002. They are now a customer of the consulting firm I've joined: ProMAS.
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Graduate Assistant / Technical Writer
Georgia State University
(Educational Institution; 1001-5000 employees; Higher Education industry)
January 2007 — June 2007 (6 months)
As a Technical Writer on the development team for the Online Writing Environment, I conducted informal usability testing and wrote help files for an online application developed in house by the Georgia State University Writing Across the Curriculum program. The application is an interactive, collaborative workspace modeled after traditional peer review processes. It is available to all GSU professors to use as a tool to get their classes involved in peer review. WAC graduate assistants and instructors also provide feedback to student writing across the curriculum through this online review utility.
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Contract Documentation Analyst, Technical Writer
Racemi, Inc.
(Privately Held; 11-50 employees; Computer Software industry)
April 2007 — June 2007 (3 months)
As a contract member of the documentation team at Racemi, a software firm serving corporations with large-scale data center needs, I analyzed development, change, and issue tickets for documentation impact. In my investigations, I interfaced with the software development team, as well as Marketing, Sales, QA and others. Together with other documentation team members, I also wrote, designed, and maintained documentation for Racemi's product lines.
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Intern Supervisor
St. Leo University
(Educational Institution; 1001-5000 employees; Higher Education industry)
January 2007 — May 2007 (5 months)
I supervised the student intern teaching experience for a graduate student in her final semester earning her MA in Teaching. I performed observations and engaged in feedback meetings as well as filing progress and performance reports.
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Graduate Assistant / Teaching Intern
Kennesaw State University
(Educational Institution; 1001-5000 employees; Higher Education industry)
January 2006 — June 2006 (6 months)
I assisted Dr. Anne Richards in her Document Design and Desktop Publishing course. I helped administer WebCT, prepare course materials, direct class discussion, train the class on Adobe In-Design, assist the class with general technology needs, and lecture. The course provided a theoretical foundation in visual rhetoric combined with a practical series of exercises in designing and producing documents in a business setting. The students were required to form “Companies” (groups), produce corporate identity collateral, produce a website, and each “company” produced a children’s book as the major project.
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Graduate Assistant / Assistant to the Director
Kennesaw State University
(Educational Institution; 1001-5000 employees; Higher Education industry)
January 2006 — June 2006 (6 months)
As assistant to the Director of the Georgia WebMBA program, I helped with numerous projects: writing, design, and production of marketing collateral; planning and executing (lodging, campus facilities, computer lab preparation, etc.) on-campus orientation for the 2006 cohort (orientation weekend is the only time the students are required to be on campus); attending WebCT Vista training to prepare me to assist with online course management; meeting with University System of Georgia Instructional Technology staff to assist in evaluating and selecting future technologies to enhance the distance-based instructional model of the program; and assisting in the startup and maintenance of a successful Google Adwords campaign to promote the program. The Georgia WebMBA offers professionals the opportunity to earn an online MBA from one of five accredited University System of Georgia institutions.
--- I continued to provide ongoing consulting for the WebMBA through December, 2006. -
Director of Technical Services
ProMAS
(Information Technology and Services industry)
June 2004 — December 2005 (1 year 7 months)
I supervised and assisted in the production of several websites for customers, including copywriting and art direction. In addition to coding and design, I fulfilled the overall role of producer/director. I oversaw the rebranding of ProMAS with the creation of a new logo and all new corporate marketing collateral.
--- I continued to provide ongoing consulting for ProMAS until rejoining the firm in June 2008. -
Graduate Assistant / Editorial Intern
Kennesaw State University
(Educational Institution; 1001-5000 employees; Higher Education industry)
August 2005 — December 2005 (5 months)
As intern on the staff of the Kennesaw State University Press, I used Adobe InDesign to created basic book layout and to index a 540 page volume on sociology. I used InDesign’s features to build an index that could be updated after editorial changes without having to repaginate or repeat data entry. I was exposed to all aspects of a working University Press during this assignment.
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Freelance Writer
Russellville Courier
(Public Company; 51-200 employees; Newspapers industry)
January 2004 — December 2004 (1 year)
Covered city council beat and wrote features. This was a part-time position.
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Media Director
Chalcedon Presbyterian Church
(Non-Profit; 1-10 employees; Religious Institutions industry)
June 2001 — June 2004 (3 years 1 month)
I edited and published a small denominational magazine, "The Counsel of Chalcedon," with a readership of nearly 3,000, and an even smaller denominational theological journal, with a readership of several hundred. I also was responsible for the church website and the creation and posting of media files from church services to the internet. Beyond these duties, I was responsible for all sound, lighting, technology, and IT needs of the church, including administration of its Microsoft Server based network.
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Senior Director of Quality, Training, and Engineering
OneSource
(Public Company; 10,001 or more employees; OSS; Facilities Services industry)
November 1998 — June 2001 (2 years 8 months)
I managed a team providing corporate training; supervising quality programs; administrating broad aspects of the company’s ISO 9002 accreditation (very similar to accreditation compliance and institutional effectiveness in academia); and performing workload efficiency analysis for prospective and existing major contracts. I developed training curriculum; created presentations; participated on the executive presentation team for major contract acquisition; performed quality and performance audits; wrote sections of the corporate operations manual; and authored a study that led to entering a new market segment (education). I interacted with senior executives for customers including FedEx, the United Nations, Boeing, and major branches of the U.S. Govt.
--- I provided ongoing consulting for six months after leaving, helping manage the rollout of new telcom and data infrastructure to offices throughout the U.S. I worked closely with Sprint, Bellsouth, Nortel, Lucent, Cisco, and Qwest. -
IT Director
Perimeter Maintenance Corporation
(Privately Held; 1001-5000 employees; Facilities Services industry)
January 1995 — January 1998 (3 years 1 month)
Managed Novell network with 18 local users and 35 dial-in users. Wrote software for time collection application. The system collected time and job data frorm remote locations, providing management reports to account managers and upper management, as well as to customers. This system handled payroll calculations for over 2000 employees.
Wrote automated quality control system utilizing MS Access, Visual Basic, and a Paschal-like language to write code for hand-held data collection devices like those used by FedEx (Microwand IIIe by HandHeld Products). The system allowed account managers in large commercial office buildings (250,000 to 1,500,000 sq ft) to place bar codes in door frames of tenants with which they associated quality control data in the database. The devices prompted managers to scan barcodes and answer customer-specific quality prompts. The program also included a 28 point inspection for each area associated with a barcode. -
Regional Manager
UCS Corporation
(Privately Held; 501-1000 employees; Facilities Services industry)
January 1994 — October 1994 (10 months)
Managed operations for $1.5 million block of business providing sanitation and some landscaping care for accounts in Georgia, Alabama, Tennessee, North Carolina, and Virginia. Accounts consisted of large industrial clients including the Coors Brewery in Memphis, TN, high rise commercial office buildings including the Wachovia building in Raleigh, NC and retail department stores including all the Goldsmith locations in western Tennessee.
Managed two city managers and 12 account managers with very little direct supervision from home office. Managed startup of contracts. Hired and trained staff. Developed and wrote job descriptions for all employees. Interfaced with customer executives and managers at all levels negotiating contract modifications, resolving concerns, and acting as point of contact for UCS. Managed accounts at higher level of profitability than most accounts in UCS by effecting higher labor efficiency and controlling supply usage costs. -
General Manager
Environment Control
(Privately Held; 11-50 employees; Facilities Services industry)
January 1993 — January 1994 (1 year 1 month)
Worked my way from Personnel Assistant to Personnel Director to Sales Director to Operations Manager to General Manager during two different stints.
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Sales and Marketing Manager
Environment Control
(Privately Held; 11-50 employees; Facilities Services industry)
February 1989 — December 1991 (2 years 11 months)
Worked my way from Personnel Assistant to Personnel Director to Sales Director to Operations Manager to General Manager during two different stints.
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Staff Writer
Americus Times-Recorder
(Privately Held; 51-200 employees; Newspapers industry)
April 1987 — February 1989 (1 year 11 months)
Worked as a reporter and photographer, writing everything from the daily police blotter to feature stories in the county seat of Jimmy Carter's home.
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Tutor
Georgia Southwestern State University
(Educational Institution; 201-500 employees; Higher Education industry)
August 1985 — June 1986 (11 months)
I worked as a writing tutor specializing in helping college athletes prepare for first or repeat attempts to pass the writing component of the Georgia Regents Exam, a minimum reading and writing skills examination required of all students in the University System of Georgia.
Mark Anthony’s Education
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Georgia State University
Ph.D., Rhetoric, Composition, and Professional and Technical Writing, 2006 — 2010 (expected)
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Kennesaw State University
MA, Professional Writing, 2005 — 2006
Primary Concentration: Rhetoric and Composition. Secondary: Creative Writing.
Thesis: “Remediation, Genre, and Blogs: A Reexamination of Blogs as Genre.” Starting with Carolyn Miller’s theories of genre and rhetorical hierarchy and proceeding to Miller’s examination of blogging as genre, co-authored with Dawn Shepherd, I argue that blogging is not in and of itself a new genre, but a complex of emergent technologies that together form a new medium. The blog as medium supports numerous genres: personal diary blogs, citizen journalist blogs, and corporate blogs to name a few. Thesis Committee: Professor Robert Barrier and Professor Robert Hill.- Activities and Societies:
- Web Manager for Kennesaw Review (an online literary journal).
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Arkansas Tech University
BA, English, 2004 — 2004
Magna Cum Laude
- Activities and Societies:
- Sigma Tau Delta National English Honor Society
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Georgia Perimeter College
AA, Journalism, 1990 — 1992
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Georgia Southwestern State University
N/A, English, 1985 — 1988
- Activities and Societies:
- Sigma Tau Delta National English Honor Society, Sigma Beta Phi National Honor Society, Blue Key Honor Society, Outstanding Young Men of America, Editor of the Sou'wester (GSW's College Newspaper), Music Scholarship in Marching/Concert/Jazz Bands, Founder and President GSW College Republicans, Feature Writer Aeolian (GSW's Alumni Magazine).
Additional Information
Mark Anthony’s Websites:
Mark Anthony’s Interests:
Tech, Reading, Movies, Photography, New Media, The Mountains, The Beach, Writing, Writing Creative Nonfiction, Writing Poetry
Mark Anthony’s Groups:
Sigma Tau Delta National English Honor Society, Sigma Beta Phi National Honor Society, Blue Key Honor Society, Outstanding Young Men in America, SAMLA, SoCon08
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PartnerPoint - An Online Community of over 8,000 Microsoft Partners Worldwide - www.PartnerPoint.com
Mark Anthony’s Honors:
Magna Cum Laude Arkansas Tech University, Sigma Tau Delta National English Honor Society, Sigma Beta Phi National Honor Society, Blue Key Honor Society, Outstanding Young Men in America
Mark Anthony’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- expertise requests
- business deals
- reference requests
- getting back in touch
