
Head of Professional Services at NMQA
Guildford, United Kingdom

Head of Professional Services at NMQA
Guildford, United Kingdom
Software Test & Quality Assurance Manager specialising in the set-up of the Test Function and the Test Team. Focused on delivering a pragmatic solution from available options that provide the right mix of operational and commercial benefit for the business.
Hiring, Establishing and Developing the Test Team
Defining the Test Function and Strategy, maturing delivery of testing services
Integrating and aligning Quality and Testing strategy with the business and technical functions
Improving ROI from testing and quality with a focus on achieving commercial and operational objectives
(Privately Held; 11-50 employees; Information Technology and Services industry)
January 2008 — Present (5 months)
Customer Relations
Group membership i.e. SIGIST, and company representation
Testing Standards and Methodologies
Consultancy based performance metrics
Professional Services staff review / training
NMQA Webcasts
NMQA Forums
(Public Company; 1001-5000 employees; Internet industry)
June 2007 — January 2008 (8 months)
Managing the UK based QA teams for Onlinetravel.com, Holiday Autos, Med Hotels and lastminute.com along with the QA teams based in Argentina and India.
(Public Company; 5001-10,000 employees; ERTS; Computer Games industry)
February 2006 — March 2007 (1 year 2 months)
Quality Assurance Manager working within the Product Services group. Responsible for looking after the team of eight Test Engineers and working with the development teams to deliver the testing they needed.
(Public Company; 201-500 employees; Information Technology and Services industry)
January 2005 — December 2005 (1 year)
Manager of the software testing team.
(Public Company; 10,001 or more employees; TWX; Internet industry)
January 1999 — January 2005 (6 years 1 month)
QA Manager for the test team responsible for portals and service
(Public Company; 201-500 employees; Electrical/Electronic Manufacturing industry)
June 1998 — May 1999 (1 year)
Responsible for product quality assurance and production process management
(Public Company; 201-500 employees; Electrical/Electronic Manufacturing industry)
June 1994 — June 1998 (4 years 1 month)
Programme, maintain and operate the SMT robotic assembly cells