
Head of Testing Practice at NMQA
London, United Kingdom

Head of Testing Practice at NMQA
London, United Kingdom
Senior Test & QA professional with a pragmatic and delivery focused approach, having strong experience with the full testing life cycle. Knowledgeable of both Predictive/Prescriptive and Adaptive/Agile development environments.
Proven ability to deliver measurable operational and commercial value to the business through the Test and QA functions.
Author of several Test Training courses, White Papers and active within the testing community.
[ Twitter ] http://twitter.com/markctest
[ Librarything ] http://www.librarything.com/profile/MarkCrowther
Empirical Pragmatic Software Testing.
- Teaching, Training and Mentoring
- Hiring, Establishing and Developing the Test Team
- Defining the Test Function and Operational Strategy
- Integrating and aligning QA & Test with business and technical teams
- Improving ROI from testing through change programmes.
- Agile testing with Selenium/Ruby and BDT
(Privately Held; Information Technology and Services industry)
January 2008 — Present (1 year 7 months)
As Head of Professional Services my role involves:
• Own technical & delivery aspects of Client Relations throughout Pre & Post Sales phases.
• Collaborate with Sales, Marketing and Technology to develop congruent Client Roadmaps.
• Proactively develop a Sales Pipeline to achieve PS Team Revenue and Profit targets.
• Own Test Efficiency Reviews to enable transformation of Client’s development lifecycle.
• Represent NMQA at SIGIST, TMF, etc. and answer calls for Papers and Speakers.
• Promote NMQA to the testing community via Website, Blogs, Podcasts and White Papers.
• Drive R&D on NMQA bespoke Testing Standards and Methodologies, protecting IP.
• Lead & Develop a Motivated team with the stamina to complete demanding engagements.
• Development and Mentoring of all Consultants and Sales staff in testing and consultancy.
(Public Company; 1001-5000 employees; Internet industry)
June 2007 — January 2008 (8 months)
Managing the UK based QA teams for Onlinetravel.com, Holiday Autos, Med Hotels and lastminute.com along with the QA teams based in Argentina and India.
(Computer Games industry)
February 2006 — March 2007 (1 year 2 months)
Head of QA working within the Product Services group. Responsible for looking after the team of eight Test Engineers and one Test Lead, working with the development teams to deliver the testing they needed.
(Public Company; 201-500 employees; Information Technology and Services industry)
January 2005 — December 2005 (1 year)
Manager of the software testing team.
(Public Company; 10,001 or more employees; TWX; Internet industry)
January 1999 — January 2005 (6 years 1 month)
QA Manager for the test team responsible for portals and service
(Public Company; 201-500 employees; Electrical/Electronic Manufacturing industry)
June 1998 — May 1999 (1 year)
Responsible for product quality assurance and production process management
(Public Company; 201-500 employees; Electrical/Electronic Manufacturing industry)
June 1994 — June 1998 (4 years 1 month)
Programme, maintain and operate the SMT robotic assembly cells