Mark Bruso
Certified Salesforce Consultant
- Location
- Portland, Oregon Area
- Industry
- Computer Software
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Mark Bruso's Overview
- Current
-
- Certified Salesforce.com Consultant at Space Coast Salesforce Consulting
- Past
-
- Salesforce.com Certified Sales Cloud Consultant at Charter Communications via GlobalOne Consulting
- Certified Salesforce.com Consultant via Model Metrics at Siemens Energy
- Contract Salesforce.com Consultant at Walgreen's via Model Metrics
- Certified Salesforce Consultant at Alternative Technology Partners
- Certified Salesforce.com Consultant at Sales Optimizer, LLC
- Salesforce.com Certified Consultant` at PEMCO via Covestic
- Salesforce.com Consultant and Remote Administrator at Enwisen
- Salesforce.com Consultant at Adknowledge
- Salesforce Consultant at Qwest at Statera
- Salesforce.com Consulant at British Columbia Lottery Corporation
- Salesforce.com Consultant at HarvestMark, Inc.
- Salesforce.com Consultant at Envision Radiology
- Salesforce.com PRM Implementation Consultant at Lenovo
- Senior Salesforce.com Consultant at Echo-Lane
- Salesforce.com Consultant at Fujitsu Consulting
- Salesforce.com Consultant at Idealist Consulting
- Business Analyst at Salesforce/Autodesk Project
- Salesforce.com Consultant at MATRIX Resources - BCD Travel
- MS Access Consultant at Freightliner
- CRM Implementation Consultant at Epicor (Clientele)
- Sales Eng/Implementation Consultant at Epicor Software, Clientele Division
- Education
-
- Oregon State University
- Edgewood Jr. High
- Mila Elementary
- Recommendations
-
22 people have recommended Mark
- Connections
-
500+ connections
Mark Bruso's Summary
I specialize in helping businesses of all types and sizes maximize their investment in Salesforce.com. If you are considering Salesforce; need an implementation tune up; or wish to explore additional functionality; I can provide the expertise you need.
Specialties
Salesforce.com Consulting Expertise:
- Project Planning
- Best Practices
- User Adoption Strategies
- Advanced Customization and Configuration
- Reports and Dashboard Design
- Data Import/Migration
- End User Training
Modules:
- Sales Cloud (Sales Force Automation)
- Service Cloud (Customer Support)
- Marketing
- Partner Portal
- Customer Portal
- Mobile (iPhone, Blackberry, iPad)
- Chatter (Employee Collaboration)
Mark Bruso's Certifications
-
Certified Salesforce Consultant
- Salesforce.com
-
Salesforce.com Certified Administrator
- Salesforce.com
- April 2011
-
Certified Sales Cloud Consultant
- Salesforce.com
- September 2011
Mark Bruso's Skills
Contact Mark for:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- reference requests
- getting back in touch
Mark Bruso's Experience
Certified Salesforce.com Consultant
Space Coast Salesforce Consulting
February 2002 – Present (10 years 1 month)
Certified Salesforce.com Consultant via Model Metrics
Siemens Energy
Public Company; 10,001+ employees; SIE; Oil & Energy industry
July 2011 – August 2011 (2 months) Orlando, Florida Area
Contract Salesforce.com Consultant
Walgreen's via Model Metrics
Privately Held; 201-500 employees; Information Technology and Services industry
April 2010 – July 2011 (1 year 4 months)
I am subcontracting with Model Metrics leveraging my 7 years of functional and implementation experience; helping their clients be successful with Salesforce.com.
Certified Salesforce Consultant
Alternative Technology Partners
Privately Held; 51-200 employees; Information Technology and Services industry
November 2010 – May 2011 (7 months)
Certified Salesforce.com Consultant
Sales Optimizer, LLC
Privately Held; 11-50 employees; Professional Training & Coaching industry
December 2010 – March 2011 (4 months)
Salesforce.com Certified Consultant`
PEMCO via Covestic
Privately Held; 501-1000 employees; Insurance industry
November 2010 – December 2010 (2 months)
Responsible for business requirement analysis, configuration, and training curriculum.
Salesforce.com Consultant and Remote Administrator
Enwisen
Public Company; 1001-5000 employees; Computer Software industry
May 2010 – December 2010 (8 months)
Provides remote Salesforce.com support for approximately 50 Users. Duties include adjusting Lead Assignment Rules, Transfering Records, Setting Up Salesforce Content and Chatter, Lead & Campaign Configuration and Best Practices.
Salesforce.com Consultant
Adknowledge
Privately Held; 201-500 employees; Internet industry
June 2009 – December 2010 (1 year 7 months)
I am working with Adknowledge to optimize their Salesforce.com deployment. Some of the tasks I will be working on include data scrubbing, streamline custom fields, improve user interface, add validation rules, workflow rules, and clean up numerous reports and dashboards.
Salesforce Consultant at Qwest
Statera
Privately Held; 201-500 employees; Information Technology and Services industry
July 2010 – October 2010 (4 months)
Member of a large team implementing Salesforce SFA for 1000+ Users at Qwest BMG. Responsible for all matters concerning security including Role Hierarchy, Sharing Rules, and Profiles. Shared administrative best practices with Qwest Admin Users. Assisted with initial User data import. Conducted and participated numerous business user meetings and documented requirements. Also, implmented Salesforce Ideas.
Salesforce.com Consulant
British Columbia Lottery Corporation
Government Agency; 501-1000 employees; Gambling & Casinos industry
May 2010 – June 2010 (2 months)
Provided Tier 1 and 2 support for a previously implemented Salesforce Service Cloud implementation. Supporting approximately 300 Users and responding to service requests as necessary. Duties including configuring proposed solutions in various sandbox enviornments, testing, and soliciting feedback.
Salesforce.com Consultant
HarvestMark, Inc.
Privately Held; 11-50 employees; Food & Beverages industry
November 2009 – January 2010 (3 months)
Salesforce.com PRM Implementation Consultant
Lenovo
Public Company; 10,001+ employees; LNGVY; Computer Hardware industry
August 2009 – August 2009 (1 month)
Gathered business requirements and performed setup and configuration for Lenovo's pilot implementation of Salesforce.com's Partner Portal application.
Senior Salesforce.com Consultant
Echo-Lane
Privately Held; 11-50 employees; Information Technology and Services industry
November 2005 – February 2009 (3 years 4 months)
Salesforce.com Consultant
Fujitsu Consulting
Public Company; 10,001+ employees; FJTSY; Information Technology and Services industry
December 2008 – January 2009 (2 months)
I worked as a Project Manager \ Business Analyst on a 300 User Phase 2 implementation of Salesforce.com. I was responsible for gathering and documenting business requirements.
MS Access Consultant
Freightliner
Public Company; 10,001+ employees; Automotive industry
2003 – 2003 (less than a year)
CRM Implementation Consultant
Epicor (Clientele)
Public Company; 1001-5000 employees; EPIC; Computer Software industry
1999 – 2002 (3 years)
Sales Eng/Implementation Consultant
Epicor Software, Clientele Division
Public Company; 1001-5000 employees; EPIC; Computer Software industry
December 1999 – September 2002 (2 years 10 months)
Senior Implementation Consultant. I traveled throughout the country installing, configuring, and customizing the Clientele CRM Software
Mark Bruso's Volunteer Experience & Causes
-
Volunteer Interests
-
Causes I care about:
- Animal Welfare
-
Mark Bruso's Education
Oregon State University
BS, Business
1981 – 1986
Edgewood Jr. High
Mila Elementary
Mark Bruso's Additional Information
- Interests:
-
Salesforce Automation, Partner Relationship Management, Customer Relationship Management, Seattle Mariners, Food Network
- Groups and Associations:
-
Portland Oregon Salesforce User Group
-
- Honors and Awards:
-
Certified Salesforce.com Consultant
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