
Interactive Strategy, Digital Marketing + Social Media Free-Agent
Toronto, Canada Area

Interactive Strategy, Digital Marketing + Social Media Free-Agent
Toronto, Canada Area
I am an independent digital marketer, strategist and planner working with both clients and advertising agencies.
My focus is digital marketing, eCommerce, and cross-channel marketing designed to reach new customers through social media, great user experience and customer engagement.
I'm passionate about helping brands reach new customers through innovations like branded content, customer engagement, strategic partnerships and sustainable IT strategies for Web, mobile and cross-platform commerce models.
I believe in running projects collaboratively and professionally using a deliberate combo of customer insights, innovation, humanity and Agile/Scrum techniques.
Portfolio experience includes Telecommunications (MVNO), Media & Entertainment, Retail, Consumer Products and B2B verticals.
Digital Marketing, Branded Content, eCommerce from strategy to execution.
Web + mobile product marketing and cross-channel delivery.
eCommerce strategy, vendor selection, operations and execution.
Social Media strategy, vendor selection and execution.
Product development, software requirements definition, prototyping, and launch of services.
Usability, user experience, art direction and customer engagement leadership.
(Information Technology and Services industry)
January 2008 — Present (1 year 7 months)
Strategic consulting, Business Modeling, Competitive Analysis, Roadmaping, Customer Engagement, Digital Marketing, eMarketing Strategy and Operations.
eCommerce, social media, branded content, product development and product marketing for the Web and the mobile Web.
(Public Company; 1001-5000 employees; Telecommunications industry)
April 2007 — January 2008 (10 months)
• Responsible for building the strategic vision from Marketing to IT for the Virgin Mobile Canada eCommerce store
• Led redesign of Virginmobile.ca (Web store and MyAccount) and launched "Virgin Live" a net-new brand extension
• Created three-year online Brand & eCommerce Roadmap and delivered significant traffic and conversion growth
• Conducted interactive Agency RFP & selection; negotiated strategic partnerships
• Built a talented cross-functional team & evolved Web operations
(Public Company; AAPL; Computer Hardware industry)
November 2006 — April 2007 (6 months)
Strategic planning for the French Canadian Web store including the development of localization tactics.
• Authored Apple.ca French Canadian localization business case
• Conducted usability and eCommerce features and functionality competitive analysis
• Authored e-Marketing online media plan (paid & organic)
• Led French Canadian voice of customer, user experience/usability research study in Laval, Quebec
(Public Company; 501-1000 employees; Information Technology and Services industry)
January 2006 — August 2006 (8 months)
• Responsible for the comprehensive B2B eBusiness strategy and 3-year Roadmap
• Managed eCommerce Web store of 20,000 + SKU's
• Developed e-Marketing and product merchandising strategy
• Negotiated Agency, 3rd party Search and Data partnerships
• Delivered significant conversion growth
(Public Company; 1001-5000 employees; CJR; Broadcast Media industry)
June 2005 — January 2006 (8 months)
• Led the 2006 eBusiness case and created strategic Roadmap for the Corus family of 7 kid/adult Web sites
• Led UX redesign and launched online video & game Ad network for www.ytv.com and www.wnetwork.com
• Provided day-to-day operations leadership
(Public Company; 201-500 employees; OMC; Internet industry)
2000 — 2004 (4 years)
• Provided account strategy & project management for financial services, consumer products and entertainment brands
• Worked closely with clients to define competitive global brand positioning and technology strategies
• Manage branding & user experience overhauls, language localization, eCommerce, CMS and 3rd party IT implementations for Consumer, SMB & Enterprise portals
• Manged and motivated creatives, writers, project managers, technical architects and software programmers.
Clients: Symantec, Raymond James, Sprint Canada, OLG, GamesMania (Bell Canada), CIBC Mellon, HRTV (Magna Corp.), Sony Style.
(Privately Held; 51-200 employees; Computer Software industry)
May 1999 — September 2000 (1 year 5 months)
Prior to changing ownership in 2001, ICE, was one of the leading Web design & production agencies in Canada. I joined ICE to project manage new frontier Web projects. My role included day-to-day project management, creative and technical team leadership.
Clients: Royal Canadian Mint, TMN (The Movie Network), U8TV (Alliance Atlantis), Air Canada, iMoney, and Fidelity Investments.
(Internet industry)
1997 — 1999 (2 years)
MediaTribe Interactive was an Interactive streaming content & technology start-up led by Michael McHale, formally of CityTV Interactive.
I produced emerging technology projects from business development through to creative execution.
Clients: TVOntario, SoftImage, DEC (Digital Equipment Corporation), Ontario Hydro, Business Development Bank of Canada, Atomic Energy of Canada.
M. Ed. , French, Computer Science , 1994 — 1996
Certificat , Langue et litterature , 1990 — 1991
BA , French, Computer Science , 1987 — 1990
My portfolio includes: www.virginmobile.ca www.virginmobile.ca/live www.softchoice.com www.ytv.ca www.wnetwork.com www.symantec.com www.tsn.ca www.inroads.org www.raymondjames.ca www.gamesmania.ca
Mobile Monday, OMDC MBA, Wireless Internet Industry Executives (WIIE) group on LinkedIn