Vice President, Customer Experience at Interbank FX
Greater Salt Lake City Area
Vice President, Customer Experience at Interbank FX
Greater Salt Lake City Area
I am an innovative marketing professional with a passion for a challenge and high energy work environments. I am experienced in cross media branding initiatives and product placement across a variety of industries. I love a challenge and a fast paced work environment.
My skill areas include:
* Product / Brand Marketing – experience in planning, execution, and measurement of online and traditional (offline) marketing
* Business Development – proven record of engineering successful strategic relationships and joint marketing programs
* Trade Shows / Events – established ability to plan and coordinate trade shows and industry events
* PR / Media – production of press releases, corporate communications and development of media relationships
(Privately Held; Financial Services industry)
February 2009 — Present (6 months)
Events: Tradeshows, VIP customer events, online contests
Education: Customer Education and Orientation
Retention and Reactivation
PR, Media and Awards
Brand Management
(Privately Held; Financial Services industry)
December 2005 — February 2009 (3 years 3 months)
Interbank FX is a FCM (Futures Commission Merchant) with customers in over 135 countries and a unique business model that allows retail investors to trade in the foreign currency market.
• Brand identification and marketing strategy – online and traditional media
• Budgeting, forecasting and department direction
• Management of design firms, pr and advertising agencies.
• Campaign measurement and data analysis on weekly, quarterly, annual and campaign level
(Public Company; 51-200 employees; Computer Software industry)
2003 — 2005 (2 years)
Equis International is the graphics development arm of Reuters but also sells and markets a retail software package, MetaStock, that allows individual investors to chart and analyze stock market data.
• Created, deployed and analyzed direct mail, e-mail and Internet marketing strategy and campaigns
• Assisted and trained dealers worldwide on Internet and email marketing strategy and campaign management
• Worked with trade press and business media to announce events, products and services
• Campaign measurement and data analysis on weekly, quarterly, annual and campaign level
(Privately Held; 1-10 employees; Entertainment industry)
2002 — 2003 (1 year)
Mantis Motion Productions is an optical motion capture house that offers services to the game development and film production industries.
• Created, deployed and analyzed direct mail, e-mail and internet marketing strategy and campaigns
• Worked with trade press and business media to announce events, products and services
• Developed strategic relationships for enterprise
• Created and implemented brand development, trade shows, industry events
(Privately Held; 51-200 employees; Design industry)
2000 — 2002 (2 years)
Image Centre Limited in a well respected advertising agency and production house located in Auckland New Zealand.
• Developed strategy and campaigns for key accounts
• Consistently achieved sales objectives in advertising agency environment
• Project Management of advertising campaigns and Internet development projects
• Created technical documents including requirements documents, proposals, scoping documents, functional decompositions, and use case documents.
(Privately Held; 11-50 employees; Internet industry)
October 1999 — May 2000 (8 months)
This was a 6 month contract position.
e://volution e-business ltd is a value chain solution provider that specializes in rationalizing the non-strategic consumables supply chain for larger corporations.
• Developed strategic relationships for enterprise
• Planned transition and consolidation procedures for companies implementing new supply chain management systems
• Produced technical documentation
(Privately Held; 11-50 employees; Computer Software industry)
November 1998 — October 1999 (1 year)
Prism Software Ltd creates and implements ERP solutions into manufacturing environments, specifically for the print and pre press industry.
• Analyzed business processes and implemented ERP solutions into manufacturing environments.
• Planned transition and consolidation procedures for companies implementing new systems
• Produced technical documentation
• Specified and wrote management reports for various companies.
(Privately Held; 1-10 employees; Computer Software industry)
1997 — November 1998 (1 year)
Computer Corporation implemented and supported an MIS solution into manufacturing environments, specifically print and pre press industries.
• Analyzed business processes and implemented ERP solutions into manufacturing environments.
• Produced technical documentation
• Specified and wrote management reports for various companies.
• User interface programming for inventory modules
Love to travel, read, & learn new things.
American Business Awards - Best Marketing Executive: Finalist 2009
Utah Business - (one of the) 30 Women to Watch - April 2009
Sizzle Awards (Exhibitor Magazine): Traffic Builder 2008
American Business Awards: Finalist for Best Marketing Executive 2008
American Business Awards - Women in Business: Finalist for Best Executive 2007
American Business Awards - Women in Business: Finalist for Best Website 2007
Author: Forex Simplified - Published by Traders Library Sept 2007 - http://www.invest-store.com/marilynmcdonald/
Author – Numerous Articles on FX & Trading - see my website for details
Series 3 Registered Futures Broker - March 2007