Blitz eBusiness & CRM Framework Owner - Senior International CRM & Information Technology SME - mgarcia@psblitz.com
Peru
- Current
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- Senior International CRM & SME Expert at Solvis Consulting LLC
- CEO & General Manager at Performance Solutions SAC - ProcessBlitz
- Past
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- Senior International Consultant MBBSS at GPS Consulting
- Profesora de PostGrado at UPC Maestria
- Senior Manager IT & Ops at Bellsouth
2 more...
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6 people have recommended Maria - Connections
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Maria Garcia Smith’s Summary
Blitz eBusiness & CRM Framework Owner - Designed & Architected. Growing in customer base with vertical solutions such as Case Management, trouble ticketing, Sales Force Support, ITIL Help desk, and growing!........
suite of products include; PROCESS BLITZ, CRMBLITZ, CAMPAIGN MANAGEMENT and more!
Senior ITC Consultant with over 18 year experience, C+ Level Consultant, Six Sigma Master Black Belt, experienced in Technology Optimization and Business Process Improvement; CRM SME Expert; Interactive, Operational and Analytical. Had served several industries such as Telecommunication, Banking, Service, Retail, and Airline; experienced in leading high performing teams with Operational Excellence Focus. Latin America & International Consultant. Highly object oriented. Relational Marketing & Web 2.0. MBA Professor.
Maria Garcia Smith’s Specialties:
Web 2.0 implementations, BPM, CMS, CRM, IT Management, ITIL & CMMI, Full Web Process Automation, EAI. Mobile & Web Services Integrations.
Additional Information
Maria Garcia Smith’s Websites:
Maria Garcia Smith’s Interests:
Web 2.0, Business Process Management, BPM, CRM, New Technology & Innovations, Networking, Six Sigma, Call Center, SOA, Business Architects, Operations Excellence, Convergent Technologies, Latin America Consulting Groups, Entrepreneurship. Other: Fine Babywear & Wine Export.
