Services Practice Director at Enterprise Mobile
Greater Chicago Area
- Current
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- Services Practice Director at Enterprise Mobile
- Past
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- Mobility Architect at Enterprise Mobile
- Global Infrastructure Manager at Getronics
- ICT Infrastructure Manager at Getronics
- Sr. Systems & Network Engineer at Wang Global/Getronics
- Programmer at Bannex Corp/Wang Global
- Education
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- Vejle Handelsskole
- Ikast Handelskostskole
- Bording Skole
- Recommended
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3 people have recommended Marco - Connections
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425
connections
- Industry
- Information Technology and Services
- Websites
Marco Nielsen’s Summary
• Energetic with a broad technical skill set and proven project abilities for large enterprise deployments/ implementations.
• Grounded management experience handling large teams with a variety of backgrounds and global locations.
• Excellent written and interpersonal skills which can cater to every level in an enterprise.
• Dynamic customer relationship and solution development skills.
• Keen vendor relationship skills for handling outsourcing, close partnerships and purchasing.
• Tactful communication and planning skills proven successful in handling diverse migration projects resulting from mergers, spin-offs and acquisitions.
Marco Nielsen’s Specialties:
Certifications: MCSE NT 4.0 (Jun 1999, MCP#982252), CCNA (Aug 1999, #CSCO10029144), CompTIA Network+ (Jun 1999), MCSE 2000 (Dec 2007), MCSE 2003 (Feb 2008), MCITP Enterprise Admin 2008 (Jun 2008). Pursuing Security+ and other certifications.
Marco Nielsen’s Experience
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Services Practice Director
Enterprise Mobile
(Privately Held; 51-200 employees; Information Technology and Services industry)
December 2007 — Present (10 months)
- Support 4 districts with pre-sales technical advice and knowledge to close and win business for professional services and managed services.
- Support 4 districts with delivery for professional services and managed services.
- Continue to provide technical assistance with Microsoft System Center Mobile Device Manager (SCMDM) 2008 architecture, installation and support.
- Program Manager for specific customer facing projects. -
Mobility Architect
Enterprise Mobile
(Privately Held; Information Technology and Services industry)
August 2007 — December 2007 (5 months)
- Provided technical leadership on device management, infrastructure and security.
- Provided technical assistance with Microsoft System Center Mobile Device Manager (SCMDM) 2008 architecture, installation and support.
- Delivered strategy workshops for a range of enterprise mobility topics. -
Global Infrastructure Manager
Getronics
(Public Company; 10,001 or more employees; NL:GTN; Information Technology and Services industry)
September 2000 — August 2007 (7 years)
* Managed and responsible for all technical aspects of a Common Operating Environment (COE), serving 20.000+ employees globally.
* Main technologies included global deployment and support of: XP/Vista, Office 2003/2007, and Windows Mobile 5.0.
* Held global responsibilities for corporate implementation of Microsoft SMS.
* Managed 6-digit Microsoft Premier Support Contract.
* Administrator for 6-digit Microsoft LiveMeeting contract. Successful in bringing global usage up 500% and reducing travel costs.
* Supervised and administrated the Microsoft Enterprise Agreement (EA) contract and Select contracts. Managed license asset management.
* Managed participation in several Microsoft Technical Adaptor Programs (TAPs) for many beta products, including: Vista, Office 2007, Configuration Manager (SCCM 2007), Operations Manager (SCOM 2007)
* Direct participation and ownership of desktop/notebook security, patch management and key in developing a Patch Management process. -
ICT Infrastructure Manager
Getronics
(Public Company; 501-1000 employees; NL:GTN; Information Technology and Services industry)
January 2000 — September 2000 (9 months)
* Managed team of 8 employees. Responsible for Network and Server Infrastructure, Support, and Tele Communications for 800+ employee computer field service division.
* Devised escalation procedures and scheduled 2nd shift support. Managed purchasing and deployment of desktops/laptops to end-users.
* Aggressive corporate deployment of Windows 2000 Professional and Server throughout the 22 server regional computer room and local offices. Beta 3 under the Microsoft Joint Development Program.
* Involvement in progressive use of new technologies. Windows 2000 Radius authentication, Kerberos and SmartCard usage. Member of several internal corporate committees and teams on testing, standardization and implementation of such technologies.
* Participated in design, feel, and technical server know-how to setup new Intranet web site to serve 800+ employee division. -
Sr. Systems & Network Engineer
Wang Global/Getronics
(Public Company; 501-1000 employees; Information Technology and Services industry)
April 1997 — January 2000 (2 years 10 months)
* Responsible for creating/deleting NT user accounts, Exchange e-mail accounts, NT network shares, and NT security.
* Responsible for customer frame-relay relationships and connections. Active with Sprint, AT&T and MCI telecom vendors.
* Merged legacy network infrastructure with corporate international Wang Global network. Microsoft WINS and DNS.
Setup RAS configurations under Windows NT and scaleable solutions using Cisco 3640 NAS and CiscoSecure 2.3.
* Converted 10BaseT LAN to Cisco 5500 Catalyst switched network LAN for 150+ employees.
* Converted network infrastructure from Novell 4.1 to Microsoft Windows NT 4.0. Removed IPX/SPX protocol from network.
* Installed various Windows NT 4.0 servers including separate Domain controllers, IIS 4.0, SQL 6.5 and Exchange 5.5.
* Installed Compaq and Dell Rack mounted servers and Apex multi-server monitor/keyboard/mouse switches in a cooled, raised floor computer room environment. Familiar with power requirements and UPS loads. -
Programmer
Bannex Corp/Wang Global
(Privately Held; 501-1000 employees; Information Technology and Services industry)
April 1993 — April 1997 (4 years 1 month)
* Maintained and further developed retail Point-Of-Sale (POS) system with over 150.000 lines of code. Helped cross-develop the system on different hardware platforms. Redesigned low-level PC device-drivers and wrote network database servers for POS system. Used Borland C v3.1.
* Setup in-store point-of-sale system configuration running on an OS/2 LAN Server v3.01 or Windows NT 4.0 with RPL of all clients. Low-cost solution using Artisoft LANtastic v6.0.
* Made preferred customer lookup from POS clients through a Frame-Relay connection to AS/400 host. Socket TCP/IP under OS/2.
* Created and maintained detailed technical reference manual for customers
* Responsible for programming personnel hiring, scheduling, product development, and technical support.
* Using Borland C++ for OS/2 v2.0 and IBM CICS OS/2. Programmed 24/7 real-time leased-line electronic data interface.
* Programmed a real time automatic paging system using the paging industry TIP protocol.
Marco Nielsen’s Education
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Vejle Handelsskole
EDB Assistant, 1987 — 1990
Denmark
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Ikast Handelskostskole
EFG, 1986 — 1987
Denmark
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Bording Skole
Folkeskole, 1979 — 1986
Denmark
Additional Information
Marco Nielsen’s Websites:
Marco Nielsen’s Interests:
1980s Computers, Movies, Numismatic
Marco Nielsen’s Groups:
DABGO - Danish American Business Group Online, Las Vegas Travellers, Follow Chicago IT Geeks
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Illinois Executives Network -
Executive Suite -
PSVillage -
DABGO North America -
Linked n Chicago -
American Red Cross -
LinkedHR -
Microsoft Certified Professional - Denmark -
MobilOpen :: the International Mobile Internet Group -
Trufina Verified ID -
Las Vegas Travellers -
Fidelity Investments Networking Group -
Demoscene -
Microsoft MCSE Club -
Networkers Club for all Cisco networkers -
Getronics PinkRoccade -
Denmark Entrepreneur Network -
CHICAGO 2016 Olympic Games Supporters -
KPN -
IT Consultants of Chicago -
Wang Alumni -
Getronics -
myITforum.com -
Windows Mobile Enthusiasts -
Microsoft Partner Network -
Microsoft System Center Administrators -
Certified IT Practitioners -
Mobile start-ups
Marco Nielsen’s Honors:
* Received a Certificate of Achievement from The Johns Hopkins University, in The 1991 Johns Hopkins National Search for Computing to Assist Persons with Disabilities, hosted in Atlanta, GA.
Marco Nielsen’s Contact Settings
Interested In:
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
