Senior Business Analyst at Open Text
Ottawa, Canada Area
- Current
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- Senior Business Analyst at Open Text
- Past
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- Portal Specialist at EDC
- Consultant at IDRC
- Consultant at Robert Half Technology
- Business Analyst at Nav Canada
- IT Director at SIRC
- Strategic Account Manager at Digital Lightwave
- Director of IT at Simbol Test Systems
- Project Manager at Nortel
- Education
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- Université de Sherbrooke
- Université de Moncton
- Connections
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40
connections
- Industry
- Information Technology and Services
- Websites
Marco Landry’s Summary
A highly experienced business analyst/project manager who has demonstrated the ability to guide diverse teams of professionals to new levels of success in a variety of highly competitive businesses, cutting-edge markets, and fast-paced environments. Strong technical and business qualifications with an impressive track record of more than 13 years of hands-on experience in strategic planning, Information Technology, consulting, project management and knowledge management. Proven ability to successfully analyze an organization's critical business requirements, identify inadequacies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service experience.
Marco Landry’s Specialties:
Knowledge Management, Portals, ECM, Document Management, SharePoint, MOSS
Marco Landry’s Experience
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Senior Business Analyst
Open Text
(Public Company; 1001-5000 employees; OTEX; Computer Software industry)
August 2008 — Present (3 months)
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Portal Specialist
EDC
(Non-Profit; 501-1000 employees; Research industry)
August 2007 — May 2008 (10 months)
-Provide an interface between the business and IT to assess business needs and facilitate the implementation of technical solutions
-Providing strategic insight and direction for the Enterprise portal and its associated processes and technologies
-Support MOSS integration corporate wide
-Responsible for translating business needs addressed by the steering committee into initiatives for the portal and coordinating Portal administrative efforts
-Worked with Enterprise Information Team to define taxonomies, thesauri, file plans and metadata
-Designing business processes and gathering requirements with an awareness of corporate impact on key stakeholders
-Project manage portal activities that have strategic impact on the business
-Worked with various internal clients to determine how to best use the MOSS collaboration and reporting tools (Wiki, blogs, social networking, Dashboards, KPIs) -
Consultant
IDRC
(Government Agency; 201-500 employees; International Trade and Development industry)
2008 — 2008 (less than a year)
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Consultant
Robert Half Technology
(Public Company; 10,001 or more employees; RHI; Information Technology and Services industry)
2004 — 2008 (4 years)
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Business Analyst
Nav Canada
(Non-Profit; 5001-10,000 employees; Airlines/Aviation industry)
June 2008 — August 2008 (3 months)
Gather, analyze and document the business requirements. This includes tasks to facilitate discussion sessions with the client and other stakeholders
Coordinating work activities for the design team, the clients and the system analysts
Define features and services required to support the requirements, in the form of a functional specification
Complete status reports on each phase of the project, specifically, Analysis, Design and Testing phases
Leading the development cycle of the Operational Analysis Reporting System -
IT Director
SIRC
(Non-Profit; 11-50 employees; Libraries industry)
September 2003 — August 2007 (4 years)
-Responsible for the definition and development of project plans, scope parameters, staffing resource requirements, project timelines and expense budgets
-Identify, negotiate and obtain project resources with appropriate skill levels
-Providing technical leadership and guidance to staff and other sports organizations worldwide
-Translating marketing requirements to the development teams in their own language and providing continuous feedback to the designers
- Tracking deliverables against the schedule, budget, and quality requirements. Identifying gaps against planned delivery, quality or budgets and driving mitigation
- Conducting technical IT audits and recommending/implementing process improvement
- Architecting, designing, developing and delivering Knowledge Management (KM) and collaboration portals using SharePoint Server and Windows SharePoint services -
Strategic Account Manager
Digital Lightwave
(Public Company; 51-200 employees; DIGL; Telecommunications industry)
2002 — 2003 (1 year)
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Director of IT
Simbol Test Systems
(Information Technology and Services industry)
2001 — 2002 (1 year)
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Project Manager
Nortel
(Public Company; 10,001 or more employees; NT; Telecommunications industry)
September 1995 — November 2001 (6 years 3 months)
-Oversaw the evaluation/testing/acquisition of Optical test and measurement instruments for global toolrooms
-Developed and maintained forecasting information on test and measurement (T&M) equipment
-Established relationships with more than 40 suppliers, manufacturers and re-seller of T&M instruments worldwide
-Implemented a global tool introduction process to facilitate introduction of T&M tools globally
-Worked with various design organizations to represent Global Customer Care and Installation Technology
-Managed a cross functional team of 35 customer service representatives and support Engineers in 4 different countries
-Advised upper management about possible OEM partnerships and/or new test solutions
-Worked with key vendors to deliver CBT for the North American installation teams
-Duties included managing the complete development lifecycle, process re-engineering, customer status reporting and issues resolution, and implementation of quality assurance procedures
Marco Landry’s Education
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Université de Sherbrooke
1992 — 1996
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Université de Moncton
1990 — 1992
Additional Information
Marco Landry’s Websites:
Marco Landry’s Interests:
Collaborative Technologies, Social Networking, Ultimate, Scuba Diving, Cycling
Marco Landry’s Groups:
PMI, AIIM
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The Ottawa Network
Marco Landry’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- job inquiries
- expertise requests
- business deals
- getting back in touch
