Marc Needham

Current

Corporate Director, Web Technology at Scripps Health

Past

Senior Software Engineer at Northwestern Memorial Hospital
Webmaster at Northwestern Memorial Hospital
Principal, Technology at Shiny New Media

Producer at Walt Disney Internet Group

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Education

University of Illinois at Urbana-Champaign

Recommended

8 people have recommended Marc

Connections

319 connections

Industry

Internet

Marc Needham’s Summary

Experienced internet strategist with a healthcare bent.

Marc Needham’s Specialties:

Web strategy, web usability, healthcare

Marc Needham’s Experience

Corporate Director, Web Technology

Scripps Health

(Non-Profit; Hospital & Health Care industry)

March 2007 — Present (2 years 9 months)

Working at Scripps has offered me the opportunity to start from the ground up. Over my first six months with the organization I built a dynamic and effective team and outlined a comprehensive strategic vision for Scripps’ future with the web. Since then I have taken the health system’s various web presences from strength to strength.

Key accomplishments include:

- Worked with stakeholders from the CEO to unit nurses and patients to analyze the organization’s needs and develop a long-term strategic web plan.

- Led redevelopment of Scripps.org resulting in 15% increase in traffic and a $4.2M increase in system revenue.

- Matched strategic goals to budget and created a forward-thinking, customer-focused department of subject matter experts.
Senior Software Engineer

Northwestern Memorial Hospital

(Non-Profit; Hospital & Health Care industry)

2006 — 2007 (1 year )

My time at Northwestern Memorial Hospital was invaluable in rounding out my experience. In this position I was given the opportunity to wear many different hats and to manage enterprise-level projects from start to successful completion.

Key roles included:

- Helped to shape strategic vision of group – matching relevant internet technologies to the hospital’s overarching goals.

- Designed, developed and implemented new features and applications to enhance the website.

- Managed flexibly staffed teams of development consultants to ensure efficient workflow and adherence to hospital standards and policies.

- Vocal advocate of usability-based defensive design and standards-based development.

- Prepared budgets, project plans, technical specifications, strategic plans, database schema and network diagrams.

Key accomplishments included:

- Ground-up redevelopment of hospital website – allowing organization to fully leverage the current state of web technologies. Involved shifting thousands of pages of information from static HTML to a fully dynamic architecture. Built using the JSP Spring framework on Oracle 10g database and application server.

- Development and implementation of site-wide custom content management system and e-commerce solution for online event registration and ticket sales.
Webmaster

Northwestern Memorial Hospital

(Non-Profit; Hospital & Health Care industry)

2003 — 2006 (3 years )
Principal, Technology

Shiny New Media

(Online Media industry)

2001 — 2003 (2 years )

- Helped to build a successful web development company focused on customer satisfaction and industry-leading technology.

- Managed teams of developers and designers to consistently complete projects ahead of deadline and under budget.

- Prepared extensive competitive analyses of websites for potential clients, highlighting various strengths and weaknesses of their current web strategy.

- Acted as lead developer and project manager on everything from small site redesigns to full e-commerce application development. Included creation of project plans and timelines, code standards and site documentation.

- Established baseline metrics and implemented site tracking efforts to better gauge effectiveness of redesigned or redeveloped client sites.
Producer

Walt Disney Internet Group

(Public Company; DIS; Internet industry)

2000 — 2001 (1 year )

- Developed and maintained Disney's suite of entertainment websites including; Wall of Sound, Mr. Showbiz and Movies.com. Included brainstorming new features and the maintenance of existing ones.

- Initiated the push for standards and accessibility compliance that led to a change in company development policy.

- Organized and led training sessions for management and development staff in new internet technologies.

- Honed user interface design and usability skills to a razor sharp edge.