
Senior User Experience Strategist
Greater New York City Area

Senior User Experience Strategist
Greater New York City Area
I have worked in the web and software industry since 1999. I'm passionate about creating usable, engaging interfaces for business and interactive projects. I have experience in the following areas:
* Project Strategy - I strive to balance user requirements with business goals, leading to a result that is efficient, effective, and profitable.
* Project Management - I work with clients to determine project strategy and follow through by creating statements of work, project plans, and budgets.
* Interaction Design - I design interactive solutions using a variety of user-centered design practices, including contextual inquiry, usability testing, and heuristic reviews. By working with diverse mediums and industries, I have acquired extensive knowledge of best practices and design patterns.
* Communication - I appreciate the importance of refining words until they communicate the right message to the right individual. I create all types of written deliverables, from technical functional specifications for software developers to executive level marketing summaries.
interaction design, project strategy, project management, business analysis, web design, user-centered design, usability, hci, web developent, technology, technical writing, business, html, xml, xslt, javascript, php, sql
(Marketing and Advertising industry)
July 2007 — Present (1 year 3 months)
Freelance user experience consultant and project manager for clients in the financial, pharmaceutical, and fashion industries. During this time, I have partnered with several digital agencies for project work, including:
- createthe group
- Nitro Group
- Poke New York
- R/GA
- Undercurrent
Through these agencies, as well as on my own, I have had the opportunity to work with the following clients:
- Armani Casa
- Cusp
- DiscoverCard
- Dove Chocolate
- Foot Locker
- Inertia Beverage Group
- Johnson & Johnson
- LoyalTV
- Needham
- net-a-porter
- Poke New York
- Stella McCartney
- Stereofame
(Privately Held; 51-200 employees; Information Technology and Services industry)
August 2006 — June 2007 (11 months)
* User experience lead - managed teams of Information Architects for high-profile projects at Citigroup Prime Brokerage;
* Usability specialist - conducted international contextual inquiries and usability tests and synthesized the results into pivotal strategic documents;
* Interaction designer - created rich internet designs for complex displays of financial market data, utilizing the capabilities of technologies such as Flex, Laszlo, and Ajax;
* Design strategist - worked with technical teams, business stakeholders, and project management to determine project strategies and ensure the success of the end products;
* Internal thought leader - educated colleagues on user research methods, software tools, project methodologies, and design deliverables.
(Privately Held; 11-50 employees; Information Technology and Services industry)
February 2004 — July 2006 (2 years 6 months)
* Interaction designer - created comprehensive designs and functional specifications for multi-million dollar software and web applications;
* Business analyst - worked with users and clients to gather requirements and identify pressure points;
* Usability specialist - performed heuristic reviews and iterative user testing to optimize the user experience of all products;
* Design team manager - led the creation of all user-facing materials, including user interfaces, help, and training;
* Business strategist - delivered pitches to new clients to market Carbon's strengths, successfully expanding the company's business.
(Public Company; 10,001 or more employees; GS; Investment Banking industry)
March 2002 — February 2004 (2 years)
* Enterprise user-experience advocate - worked with senior management to integrate a design phase into all projects;
* Interaction designer - designed and documented use cases for financial tools, market data resources, and content-driven web sites;
* Usability specialist - performed heuristic reviews and iterative user testing to optimize the user experience of all products;
* Technical lead - maintained a client-side framework used by all applications, using web technologies to develop Ajax style interactions;
* Web standards evangelist - created an extensive library of web standards and design patterns which was heavily used by the development team.
(Privately Held; 1-10 employees; Information Technology and Services industry)
August 2001 — March 2002 (8 months)
* Web designer and developer successfully redesigned a 9 million+ page web site to update the companys image, improving sales;
* Product marketing manager created highly profitable email mailing list, targeting over 800,000 opt-in users with weekly newsletters;
* Graphic designer completely redesigned the companys corporate ID while still maintaining brand recognition;
* Business strategist created presentations for third-party investors such as 3M and Dell, developing the companys business and increasing its influence.
(Privately Held; 11-50 employees; Information Technology and Services industry)
September 1999 — September 2000 (1 year 1 month)
* Web designer and developer designed and implemented client web sites, ranging from complex e-commerce to online company brochures;
* Print designer created client branding and printed advertisements;
* Multimedia designer and developer created interactive Flash animations and interfaces using complex ActionScript.
(Public Company; 5001-10,000 employees; HON; Aviation & Aerospace industry)
May 1999 — August 1999 (4 months)
* Web designer and developer created Honeywells largest intranet web site, controlled by a Content Management System, for an engineering team;
* Continuity advisor developed extensive guidelines and training materials on site maintenance to insure continuity.
BA, Philosophy, Art, 1999 — 2001
Graduated magna cum laude.
interaction design, technology, web design, new media, business, music, wine, gadgets, yorkshire terriers, piano, books