Manish Chacko

Current

IT Manager at Bazaarvoice

Past

Sr. Systems Engineer at NetQoS
Technical Marketing Manager at NetQoS
Manager, Systems Engineering at NetQoS

Product Specialist at NetQoS
Systems Specialist at Tek Systems
Systems Administrator at Western Michigan University

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3 more...

Education

Western Michigan University - Haworth College of Business
Cochin Shipyard
University of Madras

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Recommended

1 person has recommended Manish

Connections

354 connections

Industry

Computer Networking

Websites

Manish Chacko’s Summary

Sr Systems Engineer, Database Administrator, and Project Manager in a wide variety of Windows applications. Primarily interested in Engineering Management, Systems engineering, windows technologies and mysql databases.Also interested in migration/change management projects.

Manish Chacko’s Specialties:

Engineering Management, Windows server-all, VMware server, MySql db, network performance monitoring tools-snmp, netflow, tcp, voip.

Manish Chacko’s Experience

IT Manager

Bazaarvoice

(Privately Held; 51-200 employees; Internet industry)

August 2008 — Present (5 months)
Sr. Systems Engineer

NetQoS

(Privately Held; 51-200 employees; Computer Software industry)

November 2007 — August 2008 (10 months)

-Moved to IT to clear backlog of engineering IT infrastructure projects.
-Worked on a team to engineer solution to deploy Office Communication Server 2007 to augment existing Altigen system.
-Wrote shell/batch scripts to automate install/uninstall of corporate apps, especially the troublesome Symantec AV.
-Retained ownership of global sales demos in the US, UK and APAC as well as the Marketing Trade Show machines.
-Continued project management of the sales demo scenarios to serve as engineering liaison across Marketing, Sales, Research and IT.
Technical Marketing Manager

NetQoS

(Privately Held; 201-500 employees; Computer Networking industry)

March 2007 — November 2007 (9 months)

-Worked with Marketing and sales to implement different network scenarios for live and fully functional network performance product demos.
-Deployed and maintained similar demos in the US, EMEA and APAC as well as Marketing trade show demos.
-Took over technical networking site-www.netperformance.com as Managing and Technical Editor.
-Facilitated interaction between our customers by setting up and managing an online customer forum.
- Worked with resellers and global sales team (EMEA) to help setup and troubleshoot sales demos.
Manager, Systems Engineering

NetQoS

(Privately Held; 51-200 employees; Computer Software industry)

July 2006 — March 2007 (9 months)

-Supervised a team of systems engineers to ensure the smooth functioning of production.
-Ensured timely delivery of products-both software and hardware to help our Fortune 100 customers manage their networks.
-Worked with different vendors (Dell, HP, Super Micro & Bantam) to maintain a good working relationship.
- Successfully negotiated an OEM appliance partnership with Dell with over $ 2.5 M in server sales.
-Worked with our product resellers world-wide (US and the EU) to ensure the smooth rollout of latest version of our products including hardware.
- Implemented a Dell warranty parts direct program to bypass Dell support and enable our support team to handle all Dell hardware issues.
-Worked with Marketing and sales to implement different network scenarios for live and fully functional sales demos.
-Worked with development to implement input from sales and marketing.
-Assisted the CTO with various testing and R&D projects.
Product Specialist

NetQoS

(Privately Held; 51-200 employees; Computer Software industry)

2005 — 2006 (1 year)
Systems Specialist

Tek Systems

(Public Company; 10,001 or more employees; Information Technology and Services industry)

2004 — 2004 (less than a year)
Systems Administrator

Western Michigan University

(Computer Networking industry)

2001 — 2003 (2 years)

Manish Chacko’s Education

Western Michigan University - Haworth College of Business

MBA, MIS, 2001 — 2003

MBA
Cochin Shipyard

Marine Engineering, Marine Engines, 1998 — 1999

Diploma in Marine Engineering to be certified to work on Marine equipment including, but not limited to, IC Engines, boilers, generators, pumps on Merchant vessels and oil tankers.
University of Madras

BS(Engg), Mechanical Engineering, 1994 — 1998