Customer Service, Cellular Repair at GCI - General Communication Inc.
Anchorage, Alaska Area
- Current
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- Customer Service, Cellular Repair at GCI - General Communication Inc.
- Past
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- Temporary Hire; Customer Service at GCI
- Open House Publisher at Electronic Based Marketing, Inc. (EBM)
- Recruiter Assistant at American Nursing Services, Inc.
- Education
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- University of Alaska Anchorage
- Central
- Recommended
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1 person has recommended Amanda - Connections
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10
connections
- Industry
- Staffing and Recruiting
- Websites
Amanda Johnson’s Summary
Willing and a very fast learning, always looking for new ways to accomplish the job easier and faster while maintaining high standards. Never afraid to ask questions or to help those needing a better understanding of a situation.
Willing to help solve small IT problems in the office, and help the IT department to solve/resolve problems in our office over the phone.
Amanda Johnson’s Specialties:
admin assistance, daily use of computers
Amanda Johnson’s Experience
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Customer Service, Cellular Repair
GCI - General Communication Inc.
(Public Company; GNCMA; Telecommunications industry)
April 2009 — Present (4 months)
In charge of sending phones to vendors for repair, receiving phones back from repair, contacting customers, and ensuring loaner phones are available to all stores as well as meeting any customer needs as necessary.
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Temporary Hire; Customer Service
GCI
(Telecommunications industry)
June 2008 — April 2009 (11 months)
Working as a temporary hire in one of the local Anchorage GCI stores.
Will be helping with cellular conversion from the AT&T Dobson network onto the GCI network.
Will be responsible for the converting from AT&T simcard to GCI simcard in customer cell phones.
Helped with cellular repairs. -
Open House Publisher
Electronic Based Marketing, Inc. (EBM)
(Real Estate industry)
May 2008 — June 2008 (2 months)
Temporary position from May until June.
Posting Traditional Open Houses Saturday and Sunday mornings from home, from 6am-11am for ones that will be going on that particular weekend.
Use of web-based CMS interface, gathering realtor's license number from Alaska Occupational Search website, use of local paper to find Open Houses, setting up new accounts and email new account login information. Also use of tracking on EXCEL.
http://www.ebmakrealestate.com -
Recruiter Assistant
American Nursing Services, Inc.
(Public Company; Hospital & Health Care industry)
July 2007 — May 2008 (11 months)
Working closely with the Alaska Travel Division Recruiter in helping to find nurses, obtain needed paperwork necessary to place at hospitals throughout Alaska.
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consumer service delivery
GCI
(Public Company; Telecommunications industry)
November 2006 — May 2007 (7 months)
Worked consumer service delivery preparing to send orders on an excel sheet over to the other local phone company, ACS, to process orders (as the company's shared phone lines) and receive due dates back from ACS as to when the requested orders would be complete by them and input the data into the customer database.
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Technician Assistant
VCA
(Public Company; Veterinary industry)
June 2002 — November 2006 (4 years 6 months)
Working closely with the doctors and technicians in the back with various tasks including, but not limited to: helping to draw blood, give vaccinations, give medications (orally, IM, and IV), help to anesthetize, intubate, extubate, help with x-rays, help prep for surgery; help in surgery if needed by the doctor in opening up instrument trays and/or packs, watching animals post-surgery, cleaning instruments and re-sterilizing via gas and steam autoclaves.
Also helped run an adoption program with local Anchorage Animal Control: in charge of maintaining company van (maintenance, visual appearance, inside cleaning); ensuring animals are brought safely to various 5 VCA clinics throughout Anchorage and Eagle River; kept close relations with other VCA clinics and with Animal Control Staff.
Amanda Johnson’s Education
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University of Alaska Anchorage
2002 — 2006
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Central
1998 — 2002
Additional Information
Amanda Johnson’s Websites:
Amanda Johnson’s Interests:
computers, web design, gaming, autos, new technology, apple
Amanda Johnson’s Contact Settings
Interested In:
- career opportunities
- job inquiries
- expertise requests
- reference requests
- getting back in touch
