Maged Hussein

Current

Account Manager at Network Processing Company NPC

Past

Business Analyst at Arx ICT (Sole Proprietorship)
Processor analyst at CyberSource
Software engineer at Arx ICT (Sole Proprietorship)

Software Engineer at CyberSource

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Education

Heriot-Watt University
Cairo University

Recommended

20 people have recommended Maged

Connections

397 connections

Industry

Banking

Websites

Maged Hussein’s Summary

I started out as a Software engineer in Arx ICT (www.arxict.com) outsourced to Cybersource (www.cybersource.com) . I worked for 1 year as a Payment Software engineer in Cybersource. I then took a step towards the business side and away of the technical side when i switched to being a Processor/Business analyst.

After working as a Business Analyst for 1 year i have decided that it is time to educate my self and that's when i chose to pursuit my MBA degree at Edinburgh Business School.

When opportunity presented its self I joined Network Processing Company "NPC" (www.npcegypt.com) as an Account Manager.

Maged Hussein’s Specialties:

Software Development, Java, Perl, SQL, Software QA, Payment Processor liaison, Business Analysis.

Maged Hussein’s Experience

Account Manager

Network Processing Company NPC

(Privately Held; Financial Services industry)

May 2009 — Present (7 months)

The company was created in 2004 as a result of a merger between CashNet (est 2000) and NTG (est 2002), both subsidiaries of National Telecommunication Company (NTC).

Incorporated in 2001, NPC is the first third-party processor company in Egypt. NPC provides Issuing services for Credit, Debit and Prepaid cards, POS and Merchant Acquiring, in addition to Full ATM driving (including cash forecasting, and filling).

The Company has certified direct connections to Visa, MasterCard, and local 123 network in addition to processing arrangements with International brands such as JCB, Amex, and Diners Club.

Realizing the company’s potential, NPC was acquired in 2007 by Network International of the UAE.

Job Responsibilities:

¤ Receive all customer requests / complaints and follow-up internally until their delivery/solution.

¤ Ability to handle customers when problems exist and be able to limit their expectations.

¤ Close monitoring of client growth and streamlining any issues to achieve the set growth goals.

¤ Build and maintain relationship with clients.

¤ Consult clients on the retail business and offer new solutions based on the company offering.

¤ Manage the sales process with reasonable independence in a cost-effective manner.

¤ Position the client to win sales opportunities by executing and communicating an effective selling strategy.
Business Analyst
Arx ICT (Sole Proprietorship)

(Sole Proprietorship; Computer Software industry)

August 2007 — May 2009 (1 year 10 months)

1) Outsourced to Cybersource as a Payment Processor Analyst
2) Working on Multiple projects in Arx as a Business Analyst
3) Outside from the scope of Business Analysis I have a main role in Arx's Marketing and Strategic Planning. Part of my role is:

o Defining the Company's Mission and Vision Statement
o Contributing to the Company's Marketing Strategy
Processor analyst

CyberSource

(Public Company; CYBS; Internet industry)

August 2007 — May 2009 (1 year 10 months)

1) In charge of compliance with Processor Specifications
2) Defining Supported v.s. Unsupported Features and Uses Cases
3) Maintaining and Documenting API-Level Logic and High Level DB interactions
4) Providing Support for product engineering, QA, CS, and PM
Software engineer
Arx ICT (Sole Proprietorship)

(Sole Proprietorship; 11-50 employees; Computer Software industry)

September 2006 — August 2007 (1 year )
Software Engineer

CyberSource

(Public Company; 201-500 employees; CYBS; Internet industry)

September 2006 — August 2007 (1 year )

Maged Hussein’s Education

Heriot-Watt University

MBA , Businees Administration , 2008 — 2012 (expected)
Cairo University

Bachelor's , Computer Science , 2002 — 2006

Activities and Societies:

SCCI (Students Conference for Computer and Information)