
eCommerce Marketing Leader at Dell
Austin, Texas Area

eCommerce Marketing Leader at Dell
Austin, Texas Area
- Experience in Web & CRM Analytics, Financial & Strategic Analyses, Business Planning
- Experience in Leading, Managing, Recruiting and Mentoring top diverse global talent
- BPI Green belt certified, experience in Operations, Process Improvement and Project Mgmt.
- Top business & engineering credentials with extensive International experience
eCommerce / Online Marketing, Web & CRM analytics, Financial, Strategic Analyses, Strategic Business Planning
(Public Company; DELL; Information Technology and Services industry)
February 2008 — Present (1 year 10 months)
- Manage Global team to drive Web Testing & Optimization - A/B Testing, Multi-Variant testing (MVT), Behavioral targeting to drive business upside & optimize the business
- Drive actionable site recommendations based on analytics: pathing, funnel, heatmap analysis, campaign, SEO, SEM, online advertising optimization as well as customer verbatim mining
- Manage off shore team responsible for the daily/ weekly site related business reporting
(Consumer Electronics industry)
February 2007 — February 2008 (1 year 1 month)
- Managed team of analysts to provide key customer insights & actionable recommendations to cross-functional partners including Brand/Sales by analyzing trends & mining customer data
- Provided Marketing Executive team quarterly customer targets by segments, actionable market trends and customer insights to influence the Quarterly Go-To-Market Strategy
- Identified segmented & targeted campaign opportunities based on customer behavior
(Consumer Electronics industry)
August 2002 — February 2007 (4 years 7 months)
- Managed team of analysts to build quarterly sales (unit, revenue and margin) plan for $2.5B/yr Electronics & Accessories business across multiple product lines, channels and business units
- Responsible for market & channel analyses, competitive landscaping, pricing & promotions roadmap planning, product transitions, demand & supply balancing
- Partnered with various cross functional teams to drive business upside and recovery planning efforts through key metrics, analytics and scenario planning to achieve business goals
(Public Company; INTC; Semiconductors industry)
1997 — 2000 (3 years )
MBA , MBA - Study Abroad
BSIE/MSIE , Bachelor & Master of Science in Industrial Engineering
MBA , Masters of Business Administration