
Project Officer at RMIT University
Melbourne Area, Australia

Project Officer at RMIT University
Melbourne Area, Australia
Career profile
An experienced online learning coordinator actively involved in generating communication strategies, addressing stakeholder needs including professional development, providing advice about emerging trends in technology, and supporting project development.
A strong project manager who ensures deadlines are met, budgets are allocated, and tasks are actioned on time.
A creative designer, developer and educator who believes that good design provides a reliable framework in the different spheres of the industry; print, online, multimedia, interactive, and simulated environments.
“It is about addressing the client’s needs or introducing innovation so the client asks for your product or service.”
Career Summary
Early experience resulted in working with a number of organisational content management systems; developing design frameworks for multimedia projects; and provision of high level technical support for colleagues.
Particular achievements have been:
• Involved in developing educational strategies for clients from the industry (Transfield Services, Luxottica, Pfizer/TGA)
•In 2007, the growth of my role to incorporate the e-Learning and course guide coordination responsibilities
•Support and facilitation role in the EDNA Groups – an online community space for Australian educators
•Established a network of peers in the similar field from other institutes and organisations (Melbourne University, University of Newcastle, Gozer Media, Portable Film Festival, ANZ, ING)
•Written reports, guides and reviews; 2006 – online learning culture, 2007 – podcasting report and guide referenced in publications and other papers (Ed Magazine, Infonet) , 2008 – eLearning project
•Presentations both online and face to face; Australian Teachers of Multimedia (2006), Australian Flexible Learning Framework (2007), ArkGroup Sydney’s ‘Embracing Innovative eLearning Technologies (2008)
Analysis, project management, effective planning, client-focus, good interpersonal skills.
HTML, Photoshop, Flash, RSS.
(Educational Institution; 1001-5000 employees; Higher Education industry)
July 2008 — Present (1 year 1 month)
The Teaching and Learning Project Officer is responsible for coordinating and implementing the design, development and evaluation of innovative, customised, high quality vocational education and training resources.
The incumbent is expected to assist the Program/Project Manager's initiatives to improve the quality of program design, development and renewal of flexibility (including online and capability based) and the use of innovative teaching and learning strategies.
The role includes providing expert advise and assistance with the preparation of documentation in line with RMIT processes and procedures and for coordinating the approval process at the portfolio level
(Educational Institution; 1001-5000 employees; Higher Education industry)
April 2006 — July 2008 (2 years 4 months)
•Provide high-level support in answering enquiries about the learning content management system, Blackboard (eg. uploading content, structuring the menu items, building interactive assessments recorded unto a database)
•Liaise with industry partners to find online learning solutions and troubleshoot website errors where it occurs (Luxottica/OPSM, Pfizer, Transfield Services, Singapore/HK Aviation companies)
•Advice teaching, management, and administrative staff on how to effectively use the online learning environment.
•Develop objects using PHP, XML, Flash, Javascript, and HTML to support their teaching needs (eg. Interface that records projects into an XML file for reporting purposes
•Design graphics, interactive CDs/DVDs, online video, quick guides, and websites for induction and professional development activities (eg. eLearning page www.rmit.edu.au/set/ad/elearning)
•Provide representation in different steering committees involved in ICT projects and system upgrades.
(Design industry)
March 2004 — March 2006 (2 years 1 month)
•Develop, organise, and run exciting educational multimedia programs for students, teachers, and industry.
•Provide technical advice on hardware and software.
•Manage the server and computer setup in the digital laboratory called the Incubator (Windows 2003 server with Windows XP and MacOS X based workstations).
•Assist on the technical requirements for major exhibitions and events (XMedia Lab - ACMI, Digital Design Biennale – Melbourne Museum, Alessi Launch – Melbourne Museum)
•Assist the lab.3000 team in project development, sourcing of sponsorship, and conflict resolution.
•Assisted in identifying bugs with a previous version of PFTrack (geometry tracking system developed by PixelFarm, UK)
(Educational Institution; 1001-5000 employees; Higher Education industry)
November 2004 — June 2005 (8 months)
•Provide a high-level technical support in troubleshooting issues with the online learning website.
•Liaise with colleagues regarding process improvements (eg. Archiving the paper-based request logs and records, identifying trends in the support calls, professional development and support needs).
•Logged support calls using the Infra Enterprise system (Tracks details of the enquiry, assigned support person, service level priority, status of the call)
First Aid 2008 — 2008
PRINCE 2 Foundation Training 2008 — 2008
Diploma of Business (Frontline Management) , Business, Management , 2006 — 2006
Certificate IV in Workplace Training and Assessment , Education and Training , 2004 — 2004
Bachelor of Applied Science , Information Technology , 2003 — 2004
Advanced Diploma of Computer Science , Instrumentation; Software Development; Multimedia , 2001 — 2002
Computing/Information Technology •Proficient in the Microsoft Office Suite •Management of web servers and integration with other technologies •Database creation and management using Microsoft Access or MySQL. •Knowledgeable with Web 2.0 •Ability to quickly learn any new software package or program (eg. Blackboard and Webtrends were new to me and I mastered both in less than a week). •Capable in programming, scripting, or any software development role however, I prefer troubleshooting, testing, and finding issues with existing code. •Strong design aesthetics transferable in video, audio, web design, and publishing. Communication/Inter-personal skills •Strong leadership skills •Effective communicator •Creative, inquisitive, and resourceful Interests •Karate (2 levels away from Blackbelt but stopped in 2007 due to a knee injury) •Food (I enjoy preparing dishes especially a BBQ on the weekend with friends) •Regular blood donor for the Australian Red Cross
• Web Accessibility Network for Australian Universities
• Australian Flexible Learning Framework
• Digital Storytelling Network
• Video for ESL/EFL Learners and Teachers (International)
• Blackboard Interest Group (Melbourne)
• Science Eng'g Technology Distributed Learning Systems Users Group
• Steering committees (online learning)
- RMIT Student Ambassador and Ambassador Leader
- President and 4th overall, graduating class of 1999 (National College of Business and Arts)
- Company Captain, Cadet Army Training (NCBA, Philippines)