
Usability Architect at IBM
Greater Philadelphia Area

Usability Architect at IBM
Greater Philadelphia Area
I have worked in the software industry since the late 1990's both in marketing and engineering departments. My abilities include user-centered design, heuristic usability evaluation, usability testing and analysis, accessibility and section 508, information architecture, graphic design, web design, agile development and technical project management.
User-centered design, information architecture, accessibility, usability, agile development
(Public Company; IBM; Information Technology and Services industry)
October 2007 — Present (1 year 10 months)
User experience and accessibility lead for the Optim software portfolio. Activities include heuristic analysis, usability testing and results analysis, interaction design, front-end development, accessibility and usability planning and training and collaboration/product integration across IBM Information Management software solutions and tools.
(Privately Held; 51-200 employees; Computer Software industry)
January 2007 — October 2007 (10 months)
- Provide technical expertise in human factors, usability, accessibility and interaction design
- Perform usability and accessibility reviews of products and web sites
- Define user-centric interaction design process and apply to the engineering life cycle
- Conduct usability and accessibility studies at the appropriate times during product development
- Interaction design: user flows, wire frames, page stereotypes
- Develop usability and accessibility guidelines and policies
- Document and maintain branding and design standards for application interfaces
(Public Company; 10,001 or more employees; SAP; Information Technology and Services industry)
March 2004 — January 2007 (2 years 11 months)
As a Web Designer and Usability Constultant working on SAP's Global Web Team, I wasresponsible for the design and usability of a variety of Web sites and Web applications.
Responsibilities included:
- Assist in the complete redesign of www.sap.com and its country and subsidiary sites as a member of the SAP Global Web Team
- Work with developers and information architects to analyze design problems and create wire frames, page stereotypes, and finished Web designs
- Create solutions to design problems while adhering to the SAP brand and existing design standards
(Pharmaceuticals industry)
December 2003 — March 2004 (4 months)
- Responsible for applying a new look-and-feel to a WebLogic Portal application in development
- Worked closely with developers and to modify JSP, XML, and CSS in creating the portal look-and-feel
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
January 2001 — December 2003 (3 years)
- Individually responsible for the complete redesign of www.bluestone.com in accordance with HP Web standards upon acquisition HP's of Bluestone Software
- Responsible for the daily maintenance, content management, and Web design of the HP Middleware Division web site and the middleware portion of the HP employee portal
- Content generation, Web design, and daily maintenance of the Open Portal Platform team intranet site
- Provided graphic design services including GUI design, logo design, branding, collateral development, and architectural diagrams
- Wrote and edited content for both internal and externally facing Web sites and collateral
- Responsible for content, Web design, and user support of the Software Engineering Network, our collaborative development environment
(Public Company; 201-500 employees; BLSW; Internet industry)
May 1999 — January 2001 (1 year 9 months)
- Responsible for the Bluestone Software corporate Web site, the Sales Center intranet site, and the Bluestone employee site
- Performed multiple site redesigns, designed user interface for a variety of Web-based forms and applications, and designed Web graphics and banner ads
- Captured specifications for Web applications and presented design concepts to Java developers
- Worked with developers to create, test, and deploy Web applications
- Provided Web design services for a mobile portal product including design for multiple client devices including Web browser, WAP phone, and PDA
- Designed and implemented a large number of HTML E-Mail campaigns for communication to industry analysts and customers
- Designed, produced, and distributed a quarterly HTML corporate newsletter
- Assisted with design and illustration for printed mail campaigns, signage, brochures, product packaging, and advertisements
(Internet industry)
1996 — 1998 (2 years)
Usability Professionals Association, Human Computer Interaction Usability Community