
Usability Architect at IBM
Greater Philadelphia Area

Usability Architect at IBM
Greater Philadelphia Area
I have worked in the software industry since the late 1990's both in marketing and engineering departments. My abilities include interaction design, usability evaluations and testing, accessibility and section 508, information architecture, graphic design, web design and technical project management.
XHTML, CSS, information architecture, web design, usability, accessibility, customer-centered design.
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
October 2007 — Present (11 months)
(Privately Held; 51-200 employees; Computer Software industry)
January 2007 — October 2007 (10 months)
- Provide technical expertise in human factors, usability, accessibility and interaction design
- Perform usability and accessibility reviews of products and web sites
- Define user-centric interaction design process and apply to the engineering life cycle
- Conduct usability and accessibility studies at the appropriate times during product development
- Interaction design: user flows, wire frames, page stereotypes
- Develop usability and accessibility guidelines and policies
- Document and maintain branding and design standards for application interfaces
(Public Company; 10,001 or more employees; SAP; Information Technology and Services industry)
March 2004 — January 2007 (2 years 11 months)
As a Web Designer and Usability Constultant working on SAP's Global Web Team, I wasresponsible for the design and usability of a variety of Web sites and Web applications.
Responsibilities included:
- Assist in the complete redesign of www.sap.com and its country and subsidiary sites as a member of the SAP Global Web Team
- Work with developers and information architects to analyze design problems and create wire frames, page stereotypes, and finished Web designs
- Create solutions to design problems while adhering to the SAP brand and existing design standards
(Pharmaceuticals industry)
December 2003 — March 2004 (4 months)
- Responsible for applying a new look-and-feel to a WebLogic Portal application in development
- Worked closely with developers and to modify JSP, XML, and CSS in creating the portal look-and-feel
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
January 2001 — December 2003 (3 years)
- Individually responsible for the complete redesign of www.bluestone.com in accordance with HP Web standards upon acquisition HP's of Bluestone Software
- Responsible for the daily maintenance, content management, and Web design of the HP Middleware Division web site and the middleware portion of the HP employee portal
- Content generation, Web design, and daily maintenance of the Open Portal Platform team intranet site
- Provided graphic design services including GUI design, logo design, branding, collateral development, and architectural diagrams
- Wrote and edited content for both internal and externally facing Web sites and collateral
- Responsible for content, Web design, and user support of the Software Engineering Network, our collaborative development environment
(Public Company; 201-500 employees; BLSW; Internet industry)
May 1999 — January 2001 (1 year 9 months)
- Responsible for the Bluestone Software corporate Web site, the Sales Center intranet site, and the Bluestone employee site
- Performed multiple site redesigns, designed user interface for a variety of Web-based forms and applications, and designed Web graphics and banner ads
- Captured specifications for Web applications and presented design concepts to Java developers
- Worked with developers to create, test, and deploy Web applications
- Provided Web design services for a mobile portal product including design for multiple client devices including Web browser, WAP phone, and PDA
- Designed and implemented a large number of HTML E-Mail campaigns for communication to industry analysts and customers
- Designed, produced, and distributed a quarterly HTML corporate newsletter
- Assisted with design and illustration for printed mail campaigns, signage, brochures, product packaging, and advertisements
(Internet industry)
1996 — 1998 (2 years)
Usability Professionals Association, Human Computer Interaction Usability Community