Client Services Administrator at Right Management
Orange County, California Area
Client Services Administrator at Right Management
Orange County, California Area
I'm a Human Resources professional with a customer service background that loves helping people! I like when teams, projects, and collaborations work well together, and I enjoy being a bonding agent to bring ideas or people together - as well as being a catalyst to help spark those new processes and plans.
At Right Management, I get to help people every single day. I work with outplaced individuals and assist in getting them pointed in the right direction to land their next dream job.
Lately I’ve been diving deeper into the world of social media, and exploring how it can help in branding both businesses and individuals (and how it can work as a fantastic supplement in #JobSearch). It’s exciting to see all interaction with the new tools and innovations that are popping up every day.
I’m always looking to expand my network by meeting new people in my area, online, and around the world. I’d love to connect and collaborate with anyone interested or experienced in any of the above.
(Public Company; 1001-5000 employees; MAN; Management Consulting industry)
2008 — Present (1 year )
Work with both clients and delivery consultants to provide smooth operation of programs and assistance in job transition.
(Public Company; 10,001 or more employees; LEH; Investment Banking industry)
2007 — 2008 (1 year )
Hit and surpassed both volume and quality control goals within the first four months by working efficiently while paying close attention to detail
Systematically assembled and updated up to 40 files at a time during various stages of funding to ensure closing went smoothly
Chosen to participate in new programs designed to expedite closing process by 50% as a result of demonstrating ability to learn quickly and take on new job responsibilities
Promptly gathered and reviewed documents while recording data into various critical forms and databases which allowed for all team members to be current on files
(Hospitality industry)
2004 — 2007 (3 years )
Interviewed, hired, and trained new employees to develop and maintain a full team of skilled bellmen
Effectively supervised up to 10 employees and conducted their reviews twice a year, as well as monthly KRA meetings, to ensure a productive environment
Oversaw sold-out weekends and maintained staff efficiency through communication on radios, ensuring minimal wait times for guests in need of assistance
Satisfied and accommodated customers by proficiently creating weekly schedules based on hotel volume and employee availability
Politely answered up to five calls per minute on PBX operator switch board to assist department during peak call hours and keep hold times to under one minute
BA , Political Science , 2001 — 2007